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Show Results For
- All HBS Web
(3,949)
- People (2)
- News (1,674)
- Research (2,019)
- Events (42)
- Multimedia (108)
- Faculty Publications (1,367)
- May–June 2023
- Article
The High Cost of Neglecting Low-Wage Workers: Six Mistakes That Companies Make—and How They Can Do Better
By: Joseph Fuller and Manjari Raman
Many companies blame outside factors for the trouble they’ve been having in finding and retaining frontline workers: the pandemic, the government’s stimulus checks, the intrinsic nature of low-wage work. The authors argue that in fact the real problem lies in six big... View Details
Keywords: Retention; Recruitment; Human Capital; Personal Development and Career; Compensation and Benefits; Performance Productivity
Fuller, Joseph, and Manjari Raman. "The High Cost of Neglecting Low-Wage Workers: Six Mistakes That Companies Make—and How They Can Do Better." Harvard Business Review 101, no. 3 (May–June 2023): 40–48.
- 26 Mar 2021
- News
Planning for a Hybrid Workforce
- 28 Jan 2014
- News
Income Inequality as a Sustainability Issue
- 13 Jan 2011
- News
View from Jakarta
- September 2019
- Case
Shell: A Company of Opportunity?
By: Joseph B. Fuller and Emer Moloney
The Opportunity Hub was a cloud-based platform that enabled managers to market projects they were working on and associated resourcing needs as “Opportunity Owners” and employees, or “Opportunity Seekers,” to browse these statements of need and engage when they had... View Details
Keywords: Business Divisions; Change Management; Competency and Skills; Experience and Expertise; Talent and Talent Management; Energy; Energy Sources; Non-Renewable Energy; Renewable Energy; Human Resources; Employees; Retention; Collaborative Innovation and Invention; Innovation and Management; Innovation Strategy; Technological Innovation; Jobs and Positions; Job Design and Levels; Knowledge Sharing; Knowledge; Knowledge Use and Leverage; Labor; Human Capital; Labor Unions; Leading Change; Resource Allocation; Organizational Change and Adaptation; Performance Evaluation; Performance Productivity; Strategic Planning; Projects; Motivation and Incentives; Business Strategy; Social and Collaborative Networks; Technology Platform; Chemical Industry; Energy Industry; Information Technology Industry; Technology Industry; United Kingdom; Netherlands
Fuller, Joseph B., and Emer Moloney. "Shell: A Company of Opportunity?" Harvard Business School Case 320-025, September 2019.
- September 1987 (Revised October 1987)
- Background Note
The Job of the General Manager
By: James L. Heskett
Describes elements of the job of the general manager that are addressed in the Management Policy and Practice course at the Harvard Business School. These include: 1) establishing strategic direction, 2) setting goals and managing standards of performance, 3)... View Details
Keywords: Experience and Expertise; Policy; Recruitment; Working Conditions; Managerial Roles; Resource Allocation; Mission and Purpose; Performance Evaluation; Strategy; Value
Heskett, James L. "The Job of the General Manager." Harvard Business School Background Note 388-035, September 1987. (Revised October 1987.)
- 13 Sep 2013
- News
Educate Everyone About Second-Generation Gender Bias
- 01 Sep 2010
- News
Kenneth Feinberg, Special Master
In an April appearance at HBS, Kenneth Feinberg, the special master for TARP executive compensation, denied that he was an autonomous “pay czar,” explaining that within parameters decreed by congressional legislation, he viewed himself mainly as a negotiator. Thus, his... View Details
- 31 Aug 2016
- Research & Ideas
One Quarter of Entrepreneurs in the United States Are Immigrants
Entrepreneurship,” written with his wife Sari Pekkala Kerr, a labor economist at Wellesley College. The paper uses a unique new database to track immigrants’ entrepreneurial activity over the past few decades, revealing, for example, what... View Details
Keywords: by Michael Blanding
- 06 Aug 2014
- Research & Ideas
Climbing Down from the Ivory Tower
public sector who deliver health services effectively." But there's another takeaway for Ashraf, whose current research involves co-producing studies with urban planners in sub-Saharan Africa. "We show academics that you can actually generate good science while also... View Details
- 09 Apr 2014
- Research & Ideas
A Playbook for Small-Business Job Creation
States—about one in six private-sector jobs, according to the National Association of Manufacturers. While largely disregarded by VCs, the Great Lakes and Southeast regions lead the nation in manufacturing employment, according to the US Bureau of View Details
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
follow. "Institutions that have not considered the customer's perspective in the VRU have similarly not considered it throughout the rest of call center," they note. And good customer focus does not come easily: "Institutions with greater customer-focus... View Details
- 16 Jul 2024
- Research & Ideas
Weighing Digital Tradeoffs in Private Equity
listed by a labor research organization, Burning Glass Technologies. “These findings collectively indicate that there is an association between increased digital investments after private equity investment.” Crunching the numbers from... View Details
- 04 Oct 2022
- Blog Post
Climate Stories Episode #10: Amanda Li (MBA 2018): Speeding Climate Change Solutions Through Project Finance Efficiencies
which leads to a lot of overhead in terms of origination costs. It involves copying and pasting from hundreds of models and contracts. Issues involving permitting, manufacturing and supply chain as well as labor shortages are all serious,... View Details
- Web
The Middle Manager of the Future: More Coaching, Less Commanding | Working Knowledge
middle managers never really declined. Zhang’s data helps explain why. Managers made up 13 percent of the US labor force in 2022, up from 9.2 percent in 1983, according to the study. Their share has continued to grow in recent years,... View Details
- 01 Sep 2008
- News
Alumni Books
I Thought We Were Making Movies, Not History by Walter Mirisch (IA ’43) (University of Wisconsin Press) The producer of such film classics as West Side Story, Some Like It Hot, In the Heat of the Night, and The Magnificent Seven, Mirisch tells the story of his climb to... View Details
- 09 Aug 2016
- First Look
August 9, 2016
local labor market design based on heterogeneity in local benefit generosity (defined as the percentage of household income recovered by the unemployment benefit), we estimate that a one standard deviation increase in generosity... View Details
Keywords: Sean Silverthorne
- 16 Dec 2020
- Blog Post
Faculty Books Published in 2020
process, and the economy. One explores changes in the ability of the US to attract talented foreign workers and the role of sponsoring institutions in shaping immigration policy. Another explains how the division of innovative labor... View Details
Keywords: All Industries
- 25 Oct 2016
- First Look
October 25, 2016
factor of about 2 to 1. Even after adjusting for differences in internal labor cost rates, the hospital at the 90th percentile of cost spent about twice as much as the one at the 10th percentile of cost. The large variation in costs among... View Details
Keywords: Sean Silverthorne
- Web
Supplemental Financial Information II - Annual Report 2019
sold—including growth-focused investments at Publishing and Online, as well as compensation for faculty who teach Executive Education programs. For fiscal 2019, a University-wide accounting change shifted a portion of the School’s contingent View Details