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      • January 1990 (Revised October 1993)
      • Case

      Monsanto's March into Biotechnology (A)

      By: Gary P. Pisano
      Very early in the history of biotechnology (about 1979), Monsanto made a major commitment to move into this field. This case recounts the history from the point of view of the eminent scientist hired to head up corporate R&D. He took Monsanto from a very traditional... View Details
      Keywords: History; Transition; Biotechnology Industry; Biotechnology Industry
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      Pisano, Gary P. "Monsanto's March into Biotechnology (A)." Harvard Business School Case 690-009, January 1990. (Revised October 1993.)
      • January 1990 (Revised June 1995)
      • Case

      Colliers International Property Consultants

      By: Nitin Nohria
      Describes the origins, organizational structure, management practices, and use of information technology (IT) in Colliers, a real estate network. Colliers provides local firms with a way to maintain local autonomy while gaining national and international coverage.... View Details
      Keywords: Property; Organizational Structure; Information Technology; Management Practices and Processes; Partners and Partnerships; Business Model; Mission and Purpose; Business Growth and Maturation; Conflict and Resolution; Quality; Real Estate Industry
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      Nohria, Nitin. "Colliers International Property Consultants." Harvard Business School Case 490-049, January 1990. (Revised June 1995.)
      • 1990
      • Chapter

      Implementing New Production Technologies: Exercises in Corporate Learning

      By: D. A. Leonard-Barton
      Keywords: Technological Innovation; Innovation and Management; Production; Organizational Change and Adaptation; Business Ventures; Technology Industry; Technology Industry
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      Leonard-Barton, D. A. "Implementing New Production Technologies: Exercises in Corporate Learning." In Managing Complexity in High Technology Organizations, edited by M. A. Von Glinow and S. Mohrman, 160–87. New York: Oxford University Press, 1990.
      • December 1989 (Revised February 1993)
      • Case

      Frito-Lay, Inc.: A Strategic Transition (C)

      By: Lynda M. Applegate
      In 1989, Frito-Lay designed an information technology infrastructure to support time-based competition and organizational restructuring. The company planned to provide timely flexible information to all major decision makers at all levels. This case describes the... View Details
      Keywords: Design; Information Technology; Information Infrastructure; Competitive Strategy; Time Management; Organizational Structure; Information Management; Strategic Planning; Performance Effectiveness; Decision Choices and Conditions; Food and Beverage Industry; Food and Beverage Industry
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      Applegate, Lynda M. "Frito-Lay, Inc.: A Strategic Transition (C)." Harvard Business School Case 190-071, December 1989. (Revised February 1993.)
      • November 1989 (Revised February 1992)
      • Case

      Ford Motor Co.: Dealer Sales and Service

      By: Leonard A. Schlesinger
      Since Henry Ford founded Ford Motor Co., Ford vehicles have been sold and serviced the same way. By the late 1980s Ford began to consider making changes in its sales and service process. Two developments forced Ford to reconsider these processes. First, Ford found... View Details
      Keywords: Organizational Change and Adaptation; Change Management; Distribution Channels; Customer Focus and Relationships; Service Industry; Service Industry; Service Industry; United States
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      Schlesinger, Leonard A. "Ford Motor Co.: Dealer Sales and Service." Harvard Business School Case 690-030, November 1989. (Revised February 1992.)
      • November 1989
      • Case

      IBM Corp.: The Full Employment Practice (Condensed)

      By: D. Quinn Mills and G. Bruce Friesen
      Keywords: Employment; Management Practices and Processes; Computer Industry; Computer Industry
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      Mills, D. Quinn, and G. Bruce Friesen. "IBM Corp.: The Full Employment Practice (Condensed)." Harvard Business School Case 490-009, November 1989.
      • October 1989
      • Case

      Olivetti (C): The Transition Concerto, 1st and 2nd Movements

      By: Malcolm S. Salter and Roy V. Eales
      Keywords: Corporate Strategy; Information Technology Industry
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      Salter, Malcolm S., and Roy V. Eales. "Olivetti (C): The Transition Concerto, 1st and 2nd Movements." Harvard Business School Case 390-003, October 1989.
      • 1989
      • Chapter

      Collaborative Arrangements and Global Technology Strategy: Some Evidence from the Telecommunications Equipment Industry

      By: Gary P. Pisano and David Teece
      Keywords: Global Strategy; Innovation Strategy; Communication Technology; Agreements and Arrangements; Cooperation; Telecommunications Industry
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      Pisano, Gary P., and David Teece. "Collaborative Arrangements and Global Technology Strategy: Some Evidence from the Telecommunications Equipment Industry." In Research on Technological Innovation, Management, and Policy. Vol. 4, edited by Richard S. Rosenbloom and Robert A. Burgelman. Greenwich, CT: JAI Press, 1989.
      • April 1989 (Revised July 1992)
      • Supplement

      Technology Transfer: Anti-Inflammatory Drug (B)

      By: Regina E. Herzlinger
      Keywords: Health; Pharmaceutical Industry
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      Herzlinger, Regina E. "Technology Transfer: Anti-Inflammatory Drug (B)." Harvard Business School Supplement 189-166, April 1989. (Revised July 1992.)
      • April 1989 (Revised July 1992)
      • Supplement

      Technology Transfer: Anti-Inflammatory Drug (C)

      By: Regina E. Herzlinger
      Keywords: Health; Pharmaceutical Industry
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      Herzlinger, Regina E. "Technology Transfer: Anti-Inflammatory Drug (C)." Harvard Business School Supplement 189-167, April 1989. (Revised July 1992.)
      • April 1989 (Revised May 1993)
      • Case

      Technology Transfer: Anti-Inflammatory Discovery (A)

      By: Regina E. Herzlinger
      Keywords: Information Technology; Knowledge Dissemination; Health Industry
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      Herzlinger, Regina E. "Technology Transfer: Anti-Inflammatory Discovery (A)." Harvard Business School Case 189-165, April 1989. (Revised May 1993.)
      • 1989
      • Chapter

      The Future Evolution of the Central Office Switching Industry

      By: Jerry A. Hausman and Elon Kohlberg
      Keywords: Innovation and Invention; Communication Technology; Forecasting and Prediction; Telecommunications Industry
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      Hausman, Jerry A., and Elon Kohlberg. "The Future Evolution of the Central Office Switching Industry." In Future Competition in Telecommunications, edited by Stephen P. Bradley and Jerry A. Hausman. Boston, MA: Harvard Business School Press, 1989.
      • February 1989 (Revised December 1991)
      • Case

      Intel Corp.--1988

      By: David B. Yoffie
      In 1988, Intel had a spectacular year. However, Andy Grove, Intel's CEO, wanted to reevaluate the company's position in "systems"--Intel's OEM PC, boards, and supercomputer businesses. This case explores Intel's position in both the semiconductor industry and its... View Details
      Keywords: Competition; Information Infrastructure; Customers; Performance Evaluation; System; Rank and Position; Semiconductor Industry
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      Yoffie, David B. "Intel Corp.--1988." Harvard Business School Case 389-063, February 1989. (Revised December 1991.)
      • February 1989
      • Supplement

      IBM Corp.: The Full Employment Practice (B1)

      By: D. Quinn Mills
      Keywords: Employment; Information Technology Industry
      Citation
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      Mills, D. Quinn. "IBM Corp.: The Full Employment Practice (B1)." Harvard Business School Supplement 489-099, February 1989.
      • February 1989 (Revised November 1991)
      • Case

      Science Technology Co.--1985

      By: Thomas R. Piper
      The CEO of a U.S. electronics firm is assessing the financial forecasts and the financing plan prepared by the chief financial officer. Given the cyclicality of the industry and the volatility of the firm's performance, the CEO is unsure as to the usefulness of... View Details
      Keywords: Risk and Uncertainty; Change Management; Industry Growth; Forecasting and Prediction; Financial Strategy; Volatility; Electronics Industry
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      Piper, Thomas R. "Science Technology Co.--1985." Harvard Business School Case 289-040, February 1989. (Revised November 1991.)
      • January 1989
      • Background Note

      Managing Information Technology: Organization and Leadership

      By: James I. Cash Jr. and Thomas H. Davenport
      Describes the organizational components of the typical IT organization in a large corporation. Points out common problems and issues for each component of the organization. Also addresses the leadership issues for the IT function, and focuses specifically on the Chief... View Details
      Keywords: Information Management; Organizational Design; Leadership; Managerial Roles; Information Technology; Problems and Challenges; Information Technology Industry
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      Cash, James I., Jr., and Thomas H. Davenport. "Managing Information Technology: Organization and Leadership." Harvard Business School Background Note 189-133, January 1989.
      • January 1989
      • Case

      Cathay Pacific Airways (A): Globalization of Airline Reservation and Distribution Systems Technology

      By: James I. Cash Jr.
      Keywords: Air Transportation; Information Technology; Air Transportation Industry
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      Cash, James I., Jr. "Cathay Pacific Airways (A): Globalization of Airline Reservation and Distribution Systems Technology." Harvard Business School Case 189-144, January 1989.
      • January 1989 (Revised March 1991)
      • Case

      General Electric Canada: Designing a New Organization

      By: Lynda M. Applegate and James I. Cash Jr.
      General Electric Canada used sociotechnical design techniques to restructure its financial, administrative, facilities, and information technology service from a decentralized, hierarchical organization to a centralized organization composed of self-managing,... View Details
      Keywords: Organizational Design; Information Technology; Groups and Teams; Change; Communication; Information; Industrial Products Industry; Canada
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      Applegate, Lynda M., and James I. Cash Jr. "General Electric Canada: Designing a New Organization." Harvard Business School Case 189-138, January 1989. (Revised March 1991.)
      • January 1989
      • Supplement

      IBM Corp.: The Full Employment Practice (C)

      By: D. Quinn Mills and G. Bruce Friesen
      Keywords: Employment; Information Technology Industry
      Citation
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      Mills, D. Quinn, and G. Bruce Friesen. "IBM Corp.: The Full Employment Practice (C)." Harvard Business School Supplement 489-098, January 1989.
      • January 1989 (Revised October 1991)
      • Case

      Center for Machine Intelligence: Computer Support for Cooperative Work

      By: Lynda M. Applegate
      Keywords: Information Technology; Information Technology Industry
      Citation
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      Applegate, Lynda M. "Center for Machine Intelligence: Computer Support for Cooperative Work." Harvard Business School Case 189-135, January 1989. (Revised October 1991.)
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