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      Customization and PersonalizationRemove Customization and Personalization →

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      • July 1986 (Revised March 1989)
      • Case

      Jim Southern

      By: Howard H. Stevenson
      A recent MBA graduate has reached tentative agreement for an LBO of a forms-printing business with $43 million sales. At the eleventh hour, however, the seller has demanded that the buyer personally guarantee $4 million of accounts payable. View Details
      Keywords: Agreements and Arrangements; Leveraged Buyouts; Accounting
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      Stevenson, Howard H. "Jim Southern." Harvard Business School Case 387-009, July 1986. (Revised March 1989.)
      • June 1986
      • Case

      Premier Furniture Co.

      By: Thomas R. Piper
      A credit analyst for a furniture manufacturer is confronted with two customers who have exceeded their credit limits. The financial performance of each has been weak, and one of the customers has a highly leveraged balance sheet. Industry conditions are weak; the... View Details
      Keywords: Cost vs Benefits; Financial Statements; Credit; Sales; Manufacturing Industry
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      Piper, Thomas R. "Premier Furniture Co." Harvard Business School Case 286-130, June 1986.
      • May–June 1986
      • Article

      Customizing Global Marketing

      By: John A. Quelch and Edward J. Hoff
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      Quelch, John A., and Edward J. Hoff. "Customizing Global Marketing." Harvard Business Review 64, no. 3 (May–June 1986): 59–68.
      • 1985
      • Chapter

      The Federal Civil Service Retirement System

      By: Dutch Leonard
      Keywords: Compensation and Benefits; Retirement; Government and Politics; Public Sector
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      Leonard, Dutch. "The Federal Civil Service Retirement System." In Pensions, Labor and Individual Choice, edited by David A. Wise. Chicago: University of Chicago Press, 1985.
      • September 1985
      • Background Note

      Finding a Job with a Small Company

      By: Howard H. Stevenson
      Describes a process of self-evaluation for working in small companies, discusses small company issues, focuses on some basic search techniques, and ends with a little how-to section. The goal is to facilitate the process of securing a job in a small company and to show... View Details
      Keywords: Decision Choices and Conditions; Higher Education; Recruitment; Work-Life Balance; Interests
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      Stevenson, Howard H. "Finding a Job with a Small Company." Harvard Business School Background Note 386-076, September 1985.
      • September 1985 (Revised January 1986)
      • Case

      Peter Wendell

      By: William A. Sahlman
      Contains a description of a decision confronting an employee of IBM in late 1981. Should he leave IBM to become head of a new venture capital fund which will specialize in technology investments? The case is designed to expose students to the nature of the opportunity... View Details
      Keywords: Personal Development and Career; Jobs and Positions; Opportunities; Valuation; Decision Choices and Conditions; Resignation and Termination; Venture Capital; Financial Services Industry; Computer Industry
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      Sahlman, William A. "Peter Wendell." Harvard Business School Case 286-008, September 1985. (Revised January 1986.)
      • May 1985
      • Supplement

      Milford Industries (A1)

      By: Robert J. Dolan
      Presents the salesforce performance data of the Milford (A) case in a format suitable for spreadsheet analysis using a personal computer. View Details
      Keywords: Managerial Roles; Salesforce Management; Resignation and Termination; Performance Evaluation
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      Dolan, Robert J. "Milford Industries (A1)." Harvard Business School Supplement 585-138, May 1985.
      • April 1985 (Revised March 1986)
      • Case

      Seven-Up Division of Philip Morris

      By: Michael E. Porter and Edward J. Hoff
      In 1979, Philip Morris acquired the Seven-Up Co., the number three concentrate producer in the U.S. After four years of losses, Seven-Up had registered an operating profit in 1984. Industry analysts were debating the role that Seven-Up would play in Philip Morris's... View Details
      Keywords: Acquisition; Business Divisions; Debates; Profit; Production; Personal Development and Career; United States
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      Porter, Michael E., and Edward J. Hoff. "Seven-Up Division of Philip Morris." Harvard Business School Case 385-321, April 1985. (Revised March 1986.)
      • February 1985
      • Teaching Note

      Duncan Field (A), Teaching Note

      By: Howard H. Stevenson and Michael J. Roberts
      Teaching Note for (9-382-137). View Details
      Keywords: Acquisition; Negotiation; System; Personal Development and Career; Entertainment and Recreation Industry
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      Stevenson, Howard H., and Michael J. Roberts. "Duncan Field (A), Teaching Note." Harvard Business School Teaching Note 385-074, February 1985.
      • February 1985
      • Article

      Motivation and Creativity: Effects of Motivational Orientation on Creative Writers

      By: T. M. Amabile
      72 members of the college community who identified themselves as actively involved in creative writing participated in individual laboratory sessions, in which they were asked to write 2 brief poems, to investigate the hypothesis that intrinsic motivation is conducive... View Details
      Keywords: Social Psychology; Creativity; Motivation and Incentives; Performance; Personal Characteristics; Situation or Environment
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      Amabile, T. M. "Motivation and Creativity: Effects of Motivational Orientation on Creative Writers." Journal of Personality and Social Psychology 48, no. 2 (February 1985): 393–399.
      • 1985
      • Book

      Self-Assessment and Career Development

      By: J. P. Kotter, J. Clawson, V. Faux and C. McArthur
      Keywords: Personal Development and Career
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      Kotter, J. P., J. Clawson, V. Faux, and C. McArthur. Self-Assessment and Career Development. 2nd ed. Englewood Cliffs, NJ: Prentice Hall, 1985.
      • 1985
      • Chapter

      The Riskiness of Private Pensions

      By: Jerry R. Green
      Keywords: Retirement; Compensation and Benefits; Employee Relationship Management; Risk and Uncertainty
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      Green, Jerry R. "The Riskiness of Private Pensions." Chap. 12 in Pensions, Labor and Individual Choice, edited by David A. Wise, 357–378. University of Chicago Press, 1985.
      • October 1984 (Revised July 1988)
      • Case

      Mark Twain Bancshares, Inc.

      By: Joseph L. Badaracco Jr.
      Describes the history, management, and organization of an extremely successful bank holding company. The company has had a very charismatic chairman, has made MBAs bank presidents at very early ages, and has a long record of innovation. Now deregulation and a coming... View Details
      Keywords: Management Style; Financial Services Industry
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      Badaracco, Joseph L., Jr. "Mark Twain Bancshares, Inc." Harvard Business School Case 385-178, October 1984. (Revised July 1988.)
      • 1984
      • Chapter

      Variations in Managerial Career Structures in High Technology Firms: The Impact of Organizational Characteristics on Internal Labor Market Patterns

      By: R. M. Kanter
      Keywords: Personal Development and Career; Organizational Design; Technology Industry
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      Kanter, R. M. "Variations in Managerial Career Structures in High Technology Firms: The Impact of Organizational Characteristics on Internal Labor Market Patterns." In International Labor Markets, edited by P. Osterman. Cambridge, MA: MIT Press, 1984.
      • August 1984 (Revised March 1989)
      • Background Note

      Direct, Personal Leadership

      By: Joseph L. Badaracco Jr. and Richard R. Ellsworth
      Argues that to be effective leaders, general managers must focus on substance, not process, and aggressively combat the forces that can lead to the politicization of the organization. Examines the leader's direct role in setting and communicating goals, managing the... View Details
      Keywords: Leadership Style; Management Practices and Processes
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      Badaracco, Joseph L., Jr., and Richard R. Ellsworth. "Direct, Personal Leadership." Harvard Business School Background Note 385-107, August 1984. (Revised March 1989.)
      • August 1984 (Revised March 1994)
      • Case

      The Toro Company S'no Risk Program

      By: David E. Bell
      Toro introduced a promotion in which purchasers of their snowthrower would receive a refund if the next winter brought only modest snowfall. The principal focus of the class is to understand what the risk implications are for the customer and for the company. May be... View Details
      Keywords: Risk and Uncertainty; Customers; Insurance
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      Bell, David E. "The Toro Company S'no Risk Program." Harvard Business School Case 185-017, August 1984. (Revised March 1994.)
      • March 1984 (Revised August 1990)
      • Case

      Petite Playthings, Inc.--1984 (A)

      By: Benson P. Shapiro
      Provides background information for the (B) case, in which a young sales person is asked for a bribe by an experienced children's wear buyer. View Details
      Keywords: Crime and Corruption; Ethics; Information; Sales; Apparel and Accessories Industry
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      Shapiro, Benson P. "Petite Playthings, Inc.--1984 (A)." Harvard Business School Case 584-080, March 1984. (Revised August 1990.)
      • 1983
      • Chapter

      Utilitarianism and the Goodness of Persons

      By: L. S. Paine
      Keywords: Ethics; Attitudes; Welfare
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      Paine, L. S. "Utilitarianism and the Goodness of Persons." In Foundations of Ethics. Vol. 4, edited by Leroy Rouner. Notre Dame: University of Notre Dame Press, 1983.
      • June 1983 (Revised April 1991)
      • Case

      Dominion Engineering Works

      By: Christopher A. Bartlett
      Dominion Engineering Works faces important strategic decisions about whether to continue its focused strategy of selling newsprint machines to the Canadian paper industry or whether recent changes in industry conditions and the emergence of three global competitors... View Details
      Keywords: Machinery and Machining; Globalized Markets and Industries; Management Analysis, Tools, and Techniques; Partners and Partnerships; Competitive Strategy; Customization and Personalization; Diversification
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      Bartlett, Christopher A. "Dominion Engineering Works." Harvard Business School Case 383-184, June 1983. (Revised April 1991.)
      • 1983
      • Chapter

      Information and Aspirations in Two Person Bargaining

      By: A. E. Roth and J. K. Murnighan
      Keywords: Negotiation; Information; Motivation and Incentives
      Citation
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      Roth, A. E., and J. K. Murnighan. "Information and Aspirations in Two Person Bargaining." In Aspiration Levels in Bargaining and Economic Decision Making: Proceedings, Winzenhohl, FRG, edited by R. Tietz. Springer-Verlag, 1983.
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