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  • 15 Aug 2005
  • HBS Case

Classic Cases Live On at HBS

when the meal is over. Careful design of the bar area helps control all that. "As for my students," Upton concludes, "they really get a kick out of the fact that, at a Benihana restaurant, the parts arrive, they lubricate... View Details
Keywords: by Garry Emmons
  • 23 Aug 2004
  • Research & Ideas

New Challenges for Long-Term Investors

long-term bonds are the relevant asset for long-term investors. Thus these investors should care about long-term interest rates. The Fed has control over short-term interest rates, but it is less clear whether it can influence long-term... View Details
Keywords: by Ann Cullen
  • April 2025 (Revised June 2025)
  • Case

Governing Sustainability in a Shifting Context (A)

By: Lynn S. Paine and Will Hurwitz
In early 2025, boards of directors had to rethink corporate responsibility and sustainability efforts amid rapidly-shifting social, legal, regulatory, and economic forces. While just a few years earlier, calls to address racial justice and climate change reached into... View Details
Keywords: Climate Change; Corporate Governance; Diversity; Leadership; Business or Company Management; Mission and Purpose; Social Media; Race; Environmental Sustainability; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Lawfulness; Lawsuits and Litigation; Measurement and Metrics; Corporate Social Responsibility and Impact; Business and Shareholder Relations; Social Issues; Retail Industry; Food and Beverage Industry; Banking Industry; United States
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  • 01 Jul 2014
  • First Look

First Look: July 1

their products directly to buyers) or as a reseller (purchasing products from suppliers and selling them to buyers). We model this as a decision between whether control rights over a non-contractible decision variable (the choice of some... View Details
Keywords: Carmen Nobel
  • 21 Jan 2013
  • Research & Ideas

Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill

abstinence, are the best-known way for women to protect themselves from HIV. The researchers randomly chose a sample of 1,222 stylists (who were unaware of the experiment) and divided them into four incentive groups. The control group... View Details
Keywords: by Carmen Nobel
  • 08 Dec 2003
  • Research & Ideas

Is That Really Your Best Offer?

begin to detect a pattern. Serious poker players strive to disguise their tells with sunglasses or use eye drops so that their pupils don't dilate as they take in a spectacular hand, but it's not easy to control the emotions that bubble... View Details
Keywords: by Michael Wheeler
  • August 2018
  • Case

Garanti Payment Systems: Digital Transformation Strategy (A)

By: Shelle M. Santana and Esel Çekin
Işıl Akdemir Evlioğlu, executive vice president of marketing at Garanti Payment Systems (GPS), a subsidiary of Garanti Bank, is grappling with three questions. First, should GPS create its own mobile app for credit card customers or leverage the bank’s already... View Details
Keywords: Loyalty Program; Campaign Management; Campaign Enrollment; Branding; Customer Acquisition; Regulations; Regulatory Changes; Bank; Retail Banks; Banking; Credit Card; Payment Systems; Installment; Mobile App; Call Center; Data Analytics; Digital Technology; Banks and Banking; Business Subsidiaries; Mobile and Wireless Technology; Credit Cards; Brands and Branding; Governing Rules, Regulations, and Reforms; Decision Choices and Conditions; Digital Transformation; Financial Services Industry
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  • September 2009
  • Teaching Note

Odyssey Healthcare (TN)

By: Robert F. Higgins
Teaching Note for [809052]. View Details
Keywords: Governing and Advisory Boards; Initial Public Offering; Mergers and Acquisitions; Growth and Development; Governing Rules, Regulations, and Reforms; Economic Slowdown and Stagnation; Service Operations; Revenue; Business Exit or Shutdown; Health Industry
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  • 28 Jun 2017
  • Research & Ideas

Minimum Wage Hikes Drive (Lousy) Restaurants Out of Business

minimum wage increases in local communities, as well as subsequent restaurant closure rates. In addition to the results on restaurants closures, the research showed that minimum wage increases can stifle new businesses thinking about entering the market. These effects... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 01 Oct 2024
  • Research & Ideas

How Politics Drives Business Decisions in a Polarized Nation

business than Democrats—and that partisan start-up gap significantly widens when Republicans take control of the presidency. Alignment with the president’s party also seems to impact the pace of innovation. A study of patent filings shows... View Details
Keywords: by Jay Fitzgerald
  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

relatively low concentration of ownership and control in large firms before 1910. Archival evidence such as company statutes and shareholder lists document that in many Brazilian corporations voting rights provisions, in particular,... View Details
Keywords: Martha Lagace
  • 31 Jan 2017
  • First Look

First Look at New Research: January 31, 2017

whether review times or product novelty predicted adverse event reporting. Longer review times were associated with a lower probability of any subsequent reports and a lower probability of reports involving injury/death. Controlling for... View Details
Keywords: Carmen Nobel
  • 15 May 2020
  • Research & Ideas

Find Your Pragmatic Path through Radical Uncertainty

even reduce the spread of infection. Visiting your elderly parents or holding an important meeting in-person may increase your sense of control and confidence, but are you helping or endangering others to reduce your own uncertainty? The... View Details
Keywords: by Howard Stevenson, Eugene B. Kogan, and Shirley Spence
  • 30 Sep 2015
  • Research & Ideas

Political Polarization: Why We All Just Can't Get Along

from the same party and some with partners from the other party. A control group played without knowing their anonymous partners’ political leanings. In the game, Player A could keep $5 and give $5 to Player B, or pass the decision to... View Details
Keywords: by Roberta Holland; Banking; Financial Services
  • 15 Oct 2013
  • First Look

First Look: October 15

trade with arbitrageurs. Consistent with the model, we find that (i) the supply of long- relative to short-term bonds is positively related to the term spread, (ii) supply predicts positively long-term bonds' excess returns even after View Details
Keywords: Sean Silverthorne
  • 28 Oct 2013
  • Research & Ideas

Responsible Leadership in an Unforgiving World

and companies were." Book Excerpt The Good Struggle: Responsible Leadership in an Unforgiving World Joseph Badaracco Read An Excerpt Markets today not only control the buying and selling of goods and services, they shape nearly every... View Details
Keywords: by Michael Blanding
  • 22 Nov 2011
  • First Look

First Look: November 22

ownership of local businesses in related industries (e.g., those sharing similar labor needs, industries related via input-output markets) predict greater relative female entry rates even after controlling for the focal... View Details
Keywords: Sean Silverthorne
  • 12 Jun 2012
  • First Look

First Look: June 12

crisis. In this article, Robert S. Kaplan and Anette Mikes present a categorization of risk that allows executives to understand the qualitative distinctions between the types of risks that organizations face. Preventable risks, arising from within the organization,... View Details
Keywords: Sean Silverthorne
  • 01 Nov 2010
  • Research & Ideas

How IT Shapes Top-Down and Bottom-Up Decision Making

it was difficult for anyone at headquarters to make educated decisions and communicate them to branch offices. In those cases, it was natural to cede control of daily operations to a local manager. With today's networking technologies,... View Details
Keywords: by Carmen Nobel
  • 29 Sep 2008
  • Research & Ideas

How Economics May Lead to Better Football Games

Utku Ünver explain in a paper, factors such as contracts, control of stadiums, and corporate sponsorship effectively tied the hands of the National Collegiate Athletic Association (NCAA) into a system of early matching of teams.... View Details
Keywords: by Sarah Jane Gilbert; Sports

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