Building A Business In Emerging Markets - Publications - Faculty & Research

October 2020
Article

Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance

By: Diwas S. KC, Bradley R. Staats, Maryam Kouchaki and Francesca Gino

How individuals manage, organize, and complete their tasks is central to operations management. Recent research in operations focuses on how under conditions of increasing workload individuals can decrease their service time, up to a point, in order to complete work... View Details

Keywords: Healthcare; Knowledge Work; Discretion; Workload; Employees; Health Care and Treatment; Decision Making; Performance Effectiveness; Performance Productivity

Citation

Find at Harvard

February 2008 (Revised April 2009)
Case

Citigroup: Re-Branding in 2007 (A)

By: Rohit Deshpandé and Carin-Isabel Knoop

With its history of growth through acquisition, Citigroup has a conglomeration of sub-brands that need to be integrated and rationalized. Ajay Banga, CEO of Citi's Global Consumer Group International, chairs a task force to work through the process of re-branding the... View Details

Keywords: Mergers and Acquisitions; Business Conglomerates; Customer Focus and Relationships; Globalization; Growth Management; Brands and Branding; Organizational Culture; Competitive Strategy; Financial Services Industry

Citation

Educators

Purchase

Blog

Inside the Learning: The Impact of a Personal Case

In this video, she discusses how her work during and after AMP enabled her organization to take advantage of a new market opportunity, create a... View Details

06 Oct 2023
Book

Yes, You Can Radically Change Your Organization in One Week

strengthen the relationship at the core of the problem. Brainstorm and test strategies for building or rebuilding trust. Frei: “If there is a problem, in our experience, trust... View Details

Keywords: by Kristen Senz

09 Feb 2009
Research & Ideas

Uncompromising Leadership in Tough Times

Commitment, High Performance: How to Build a Resilient Organization for Sustained Advantage describes organizations that, Beer says, "are diametrically opposite to the firms we saw fail on Wall Street.... View Details

Keywords: by Martha Lagace

09 Aug 2011
News

A Toast to Macchu Pisco

Business Plan Contest, I did a marketing independent study on how to launch a premium pisco brand in the United... View Details

Keywords: Beverage and Tobacco Product Manufacturing; Manufacturing

01 Aug 2013
News

A Cure for Cold Storage

started two years ago in the HBS class Commercializing Science—a course open to students from across the University—which pairs scientific research teams with students looking to help them pursue a View Details

Keywords: Morrell, Daniel; vaccines; Ambulatory Health Care Services; Health, Social Assistance

01 Jun 2009
Lessons from the Classroom

The Challenges of Investing in Science-Based Innovation

markets have tightened, it's the companies with highly differentiated products that will be able to not only weather this storm, but come out the other side" in a strong... View Details

Keywords: by Julia Hanna; Banking; Auto; Pharmaceutical

September 2014 (Revised May 2015)
Case

The United Kingdom and the Means to Prosperity

By: Laura Alfaro, Lakshmi Iyer and Hilary White

After struggling through the country's longest recession since 2008, the U.K. was expected to grow faster than any other G7 nation in 2014. Analysts wondered whether the return to growth was because, or in spite of, Prime Minister David Cameron's controversial £113... View Details

Citation

Educators

Purchase

2023
Working Paper

Debiasing Treatment Effect Estimation for Privacy-Protected Data: A Model Auditing and Calibration Approach

By: Ta-Wei Huang and Eva Ascarza

Data-driven targeted interventions have become a powerful tool for organizations to optimize business outcomes by utilizing individual-level data from experiments. A key element of this process is the estimation of Conditional Average Treatment Effects (CATE), which... View Details

Keywords: Analytics and Data Science; Consumer Behavior; Marketing

Citation

Read Now

Web

Introducing One-Step Photography - Edwin H. Land & Polaroid | Harvard Business School

February 21, 1947, at a meeting of the Optical Society of America in New York City, Edwin Land introduced the one-step photography process. "Land's introduction of the concept of instant photography was not... View Details

08 Aug 2005
Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

far simpler and much more powerful than traditional ABC. "Time-driven" ABC, introduced in a recent Harvard Business Review,1 requires obtaining information on only... View Details

Keywords: by Robert S. Kaplan

February 2017
Case

Aston Martin: A Second Century of Performance and Luxury

By: Vish V. Krishnan, Karim R. Lakhani and Amram Migdal

Following the March 2016 launch of DB11, Aston Martin Lagonda Ltd.’s first new sports car platform in over a decade, this case discusses the future strategy of the famed British luxury auto manufacturer. Since its founding in 1902, Aston Martin has been characterized... View Details

Citation

Educators

Purchase

03 Jun 2020
Blog Post

How to Thrive as a Remote Manager and Employee

of COVID-19, companies are shifting their priorities and business plans. While this creates a challenging job market in many industries, it also... View Details

22 Jul 2019
News

A Way Forward for Women

From a course comes a movement. When the first Women on Boards (WOB) Executive Education program wrapped up in 2016, the cohort of 67 women from 17 countries, who had studied... View Details

Keywords: Jill Radsken

Web

The Idea of Instant Photography - Edwin H. Land & Polaroid | Harvard Business School

is to carry out all of these operations in one step in a dry camera, without any tanks or baths —and without a dark room." 47 Instant photography... View Details

April 2016
Supplement

Preparing a Concession Bid at TAV Airports Holding - Exhibit 7 Supplement Model

By: C. Fritz Foley and Çiğdem Çelik

In 2013, TAV Airports Holding prepared a bid for the concession to build and operate the third Istanbul airport. This process involved input from various parts of the firm with operating and financial expertise. Burcu Geriş, the CFO of TAV Airports Holding, and her... View Details

Keywords: Partners and Partnerships; Valuation; Investment; Bids and Bidding; Projects; Management Teams; Air Transportation Industry; Turkey

Citation

Purchase

21 May 2008
Research & Ideas

Going Negative in Political Advertising

Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard View Details

Keywords: by John Quelch

17 Feb 2022
Book

When Employees Feel a Sense of Purpose, Companies Succeed

businesses to contemplate having a purpose the way individuals might do so. Aiming for a higher ideal elevates our thinking and expands our ambition that View Details

Keywords: by Ranjay Gulati

October 2013 (Revised April 2015)
Case

Myomo: Getting Sales in Motion

By: Frank V. Cespedes, Shikhar Ghosh and Matthew Preble

In late 2012, the management team of Myomo, a startup which had designed a unique myoelectric arm brace for patients with dysfunctional arms, was deciding which of the three sales models the company had tested to pursue as its sales strategy going forward. Each model... View Details