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Show Results For
- All HBS Web
(9,899)
- People (50)
- News (3,374)
- Research (4,433)
- Events (36)
- Multimedia (61)
- Faculty Publications (1,798)
- 26 Apr 2022
- Book
What Does Your Business Stand For? Why Building Trust Starts with Purpose
To be successful, companies must build trust with their employees and consumers. But how can companies do so in these turbulent times when they are being pulled in many directions all at once? First, businesses must realize that trust is... View Details
Keywords: by Ranjay Gulati
- 18 Apr 2011
- Research & Ideas
It’s Not Nagging: Why Persistent, Redundant Communication Works
asking multiple times gets results. Titled "How Managers Use Multiple Media: Discrepant Events, Power, and Timing in Redundant Communication," Neeley and Northwestern University's Paul M. Leonardi... View Details
Keywords: by Kim Girard
- 05 Apr 2004
- Research & Ideas
Six Ways to Build Trust in Negotiations
What began as a misunderstanding about specifications and deadlines between a manager at RLX, a software development firm, and a manager at Impress, one of its clients, had escalated into a conflict charged with growing mistrust. Both RLX... View Details
Keywords: by Deepak Malhotra
- 09 May 2017
- What Do You Think?
Should Management Be Primarily Responsible to Shareholders?
relationships between those who regulate them, serve them, and invest in them. That’s a lot of substance among responses to this month’s column. As Ulrich Nettesheim put it, “It is an excellent time to be... View Details
Keywords: by James Heskett
- 21 Mar 2019
- HBS Case
The Ferrari Way
opportunity to test drive one of Ferrari’s cars. “He drove it for a few hours and couldn’t sleep that night.” Despite its legendary success at defining its brand, it is also a company confronting modern realities. After nearly 80 years of operating View Details
- Web
Events - Business History
transcripts and video materials for teaching in different institutional contexts in Europe, India, Latin America, and the United States. Each session included time for discussion and debate, as the... View Details
- 01 Oct 2007
- Research & Ideas
Encouraging Dissent in Decision-Making
which all organized human groups are susceptible—the suppression, especially during planning and decision-making, of views that might be perceived as contentious or disruptive to an organization's foundational beliefs. Consider the costs... View Details
Keywords: by Garry Emmons
- 22 Sep 2023
- News
Skydeck Voices: The Most Important Person I Met at HBS
Photo provided by Harvard University Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Who was the most important person you met at HBS? And why? This is Dan Morrell, host of Skydeck, and when my colleagues set up on Spangler Lawn during Spring Reunions... View Details
- February 2013 (Revised February 2014)
- Case
Phu My Hung
By: John Macomber and Dawn H. Lau
Privately held city development promoters decide whether to partner on next phase or go it alone in a 20-year, 4000-acre project. Set outside of Ho Chi Minh City, Vietnam, this decades-long project led by two Taiwanese families reshaped and built the economic... View Details
Macomber, John, and Dawn H. Lau. "Phu My Hung." Harvard Business School Case 213-098, February 2013. (Revised February 2014.)
- Portrait Project
Albert Chiu
COVID-19. As a chemical engineer, I designed the process to manufacture Moderna and Pfizer’s mRNA COVID-19 vaccines. I developed new technologies to improve how vaccines are manufactured and shortened production View Details
- 01 Jun 2023
- News
Curb Appeal
appetite for tackling the hardest problems she could find. In a recent New York Times profile, Damian Williams, a friend from Harvard who now serves as the United States attorney for the Southern District of... View Details
- Portrait Project
Adan Acevedo
tree leaves, the droplets left behind on limes that were ready to be picked, and the slow trickle off the thorns of red roses. Summer evenings were the best time to keep him company while he watered because we would sit outside View Details
- 01 Jul 2020
- Blog Post
How SVMP Helped Me Take My Next Steps (2+2) and Find Myself
identity and interests provided me with a perspective that many don’t have. Our voices - especially as underrepresented minorities - are exactly that, underrepresented. By throwing your hat in the ring you are helping to push that... View Details
- Web
The Railroads: The First Big Business - Railroads and the Transformation of Capitalism | Harvard Business School
Railroads Finance Management Business Analysts Mass Distribution Mergers & Syndicates Research Links The Railroads: The First Big Business Beginning in the mid-sixteenth century, local railroads around the world served as a means of... View Details
- 09 Feb 2023
- Blog Post
The Sixth Year of Short Intensive Programs (SIPs) at HBS
experiences of leading investors and entrepreneurs, including Erik Snyder of the Drawdown Fund, Scott Jacobs of Generate and Rodi Guidero of Breakthrough Energy. The final phase of the SIP focused on common challenges faced by climate start-ups, such View Details
- 30 May 2005
- Research & Ideas
Six Steps for Making Your Threat Credible
someone onboard, he will have a harder time refusing the recruit's demands. Because the HR department has less to lose if the recruit walks away, its own threats (such as "This is the most we can... View Details
Keywords: by Deepak Malhotra
- Web
Systems Integration - Institute For Strategy And Competitiveness
system as a whole. Delivering the right care at the right location in a multi-site care delivery system is a key element of a value-based health care system. To integrate care effectively, providers need to re-define the scope of services... View Details
- 30 Jun 2014
- Lessons from the Classroom
The Role of Emotions in Effective Negotiations
"If the other team ended up paying that money they were making a mistake." Business schools began teaching negotiation in the 1980s, when it was presented as a straightforward economic analysis.... View Details
- Research Summary
Political Economy and Effects of Gun Policy
In two projects with Mike Luca and Deepak Malhotra, I examine the causes and consequences of gun policy.
The Impact of Mass Shootings on Gun Policy
There have been dozens of high-profile mass shootings in... View Details
- 01 Nov 1999
- Research & Ideas
John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922
all the benefits of the register, Patterson gave them scripts to memorize. The practice of writing out sales arguments was rare, but not as new as some of Patterson's biographers claim. Booksellers and other... View Details
Keywords: by Walter A. Friedman