Publications

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24 Mar 2020
Research & Ideas

These Coronavirus Heroes Show Us How Crisis Leadership Works

of Walmart, faces a different set of challenges. While other retailers are rapidly cutting staff, he and his team need 150,000 temporary workers to keep up with the near-term demand for basic food, beverages, and supplies. With suppliers... View Details

Keywords: by Bill George; Health

25 Feb 2013
Research & Ideas

Lean Strategy Not Just for Start-Ups

grew. That meant that as more features were added or tweaked, there were more farmers to provide useful feedback from the field. "The more farmers you have, the better data you have," Cook said. Experimentation can be hard for product View Details

Keywords: by Carmen Nobel; Financial Services

September 2007 (Revised October 2007)
Supplement

Children's Hospital and Clinics (B)

By: Amy C. Edmondson, Ingrid M. Nembhard and Kate Roloff

Explores the numerous initiatives Children's Hospital and Clinics has undertaken to improve patient safety since the late 1990s--from the perspective of 2007. The case thus updates the A case by revisiting the hospital to find out what happened as a result of the... View Details

Keywords: Safety; Change Management; Organizational Culture; Organizational Structure; Legal Liability; Leadership; Management Teams; Health Industry

12 Jan 2023
News

A Better Approach to After-Action Reviews

21 Jan 2022
News

How Leaders Can Build Connection in a Disconnected Workplace

December 1997
Case

Franco Bernabe at ENI (B)

By: Linda A. Hill, Jennifer Suesse and Mara Willard

Supplements the (A) case. View Details

Keywords: Leadership Style; Personal Development and Career; Management Teams; Management Style; Strategic Planning; Crisis Management; Privatization; Italy

March 2023
Teaching Plan

Into the Raging Sea: Final Voyage of the SS El Faro

By: Joseph B. Fuller and Mel Martin

Teaching Plan for HBS Case No. 321-014. View Details

Keywords: Management; Leadership Style; Crisis Management; Failure; Groups and Teams; Rank and Position; Shipping Industry; United States; Puerto Rico

01 Dec 2013
News

Alumni News | Bookshelf: A Manager's Responsibility in the 21st Century

(Palgrave Macmillan) make clear, the blowout that killed 11 people and created an ecological miasma could have been prevented by any one of dozens of managers or executives speaking up about eight serious signs of trouble. Authors LaRue... View Details

Keywords: Sean Silverthorne; oil spill; Publishing Industries (except Internet); Information

1988
Chapter

Executive Leadership and Organizational Outcomes: An Evolutionary Perspective

By: M. Tushman

Keywords: Management Teams; Leadership; Outcome or Result; Organizational Design; Organizational Change and Adaptation

01 Dec 2013
News

Curing Health Care

back-office burdens from the doctors and support staff to the company. One of the company's software services, for example, translates electronic records from its system to others (no more stuck MRIs), and lets doctors track and manage... View Details

Keywords: Management; Management; Management; Management; Management

07 Sep 2021
News

Embracing Activism for Social Change

much of her first post-HBS year managing the pilot. Resolving Crisis Situations Mendu and other members of the partnership developed a three-part initiative informed by the best practices they gathered from local stakeholders and... View Details

Keywords: Deborah Blagg

March 2004 (Revised May 2004)
Case

Governance Reform at MCI

By: Lynn S. Paine and Bridget Gurtler

Richard Breeden proposed corporate governance reforms for MCI. Breeden is a former chairman of the SEC who was a court-appointed "corporate monitor" for the troubled company (formerly WorldCom). The company must adhere to the proposals unless excused by a court order. View Details

Keywords: Corporate Governance; Restructuring; Insolvency and Bankruptcy; Business or Company Management; Management Teams

June 2013 (Revised October 2013)
Case

Tim Blanchard at Jones Mendel & Co. (Abridged)

By: Jay W. Lorsch and John Gabarro

Tim Blanchard struggles to balance all the demands facing him as a partner of a consulting firm. He must decide how to serve clients, mentor his people, provide strategy and direction to the high-tech group, and spend time with family. View Details

Keywords: Business or Company Management; Management Style; Partners and Partnerships; Work-Life Balance; Problems and Challenges; Management Teams; Consulting Industry

03 Aug 2015
Research & Ideas

Why Fierce Competitors Apple and Amazon Became ’Frenemies’ Over eReaders

Let's get one thing straight from the start: Apple and Amazon are not friends. If they were high school students, they'd be mean girls glaring at each other from opposite sides of the cafeteria, jealously forcing their friends to pick sides between View Details

Keywords: by Michael Blanding; Information; Publishing; Technology

19 Sep 2018
Sharpening Your Skills

Say Again? Uncommon Advice for Common Business Problems

showed, adopting radical simplicity can be the best approach to team creativity. Perhaps the best way to bolster innovation in employees is to draw a curtain around them, literally. It could well be that the best career decision you ever... View Details

Keywords: by Sean Silverthorne

2016
Working Paper

Consequences to Directors of Shareholder Activism

By: Ian D. Gow, Sa-Pyung Sean Shin and Suraj Srinivasan

Using a comprehensive sample for 2004–2012, we examine the impact of shareholder activist campaigns on the careers of directors of targeted firms. We find that activism is associated with directors being almost twice as likely to leave—and performance-sensitivity of... View Details

Keywords: Shareholder Activism; Hedge Funds; Independent Directors; Director Reputation; Accountability; Shareholder Voting; Voting; Retention; Investment Funds; Management Teams; Investment Activism

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2011
Working Paper

Inside the Black Box of the Corporate Staff: An Exploratory Analysis Through the Lens of E-Mail Networks

The corporate staff is central in theories of the multi-business firm, but empirical evidence on its function is limited. In this paper, we examine the high-level role of two units of a corporate staff through analysis of electronic communications. We find sharp... View Details

Keywords: Theory; Business Ventures; Internet and the Web; Communication; Employment; Management Teams; Networks

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Career Coach

Ildi Nielsen

and consumer products companies. Ildi also spent 12 years as an Executive Search Consultant in New York and Chicago for financial services firms. She worked with senior executives to build their teams and with a multitude of... View Details

Keywords: Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management

May 1985 (Revised March 1993)
Case

General Electric Co.--1984

By: Francis Aguilar and Richard G. Hamermesh

Describes the first four years of Jack Welch's tenure as CEO of the General Electric Co. Deals with the ways Welch has tried to change GE's strategy and planning activities and his attempts to make the company more entrepreneurial. View Details

Keywords: Management Teams; Management Style; Change Management; Strategic Planning; Corporate Strategy; Corporate Entrepreneurship; Organizational Change and Adaptation