Retail Government Services - Publications - Faculty & Research

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Commencement 2019 Address | About

us to reach for and achieve goals we could have never imagined. Among our thousands of alumni, we have many examples of such people. Yesterday, at our Class Day, we were fortunate to honor five of them. Marla Beck inspires us by turning Bluemercury into a View Details

01 Oct 2001
News

Dean Clark on the New Academic Year

professional and personal lives, we see a tremendous breadth of engagement: in multinationals and start-ups; in nonprofit, philanthropic, and government organizations; and in museums, hospitals, and religious institutions. To meet your... View Details

Keywords: Kim B. Clark; Educational Services; Educational Services

28 Feb 2012
First Look

First Look: Feb. 28

reforms, we find that an increase in female representation in local government induces a large and significant rise in documented crimes against women in India. Our evidence suggests that this increase is good news, driven primarily by... View Details

Keywords: Sean Silverthorne

February 2021
Supplement

HNA Group: Global Excellence with Chinese Characteristics (C)

By: William C. Kirby, Billy Chan and John P. McHugh

July 2017 was supposed to be a triumphant month for HNA Group. The latest Fortune Global 500 list showed the company had again skyrocketed in its ranking to no. 170, an improvement of over 200 positions from the year prior. Yet earlier that same July, the mysterious... View Details

Keywords: Conglomerate; Airline Industry; Coronavirus; Financial Risk; Debt; Bankruptcy; Global Strategy; Restructuring; Health Pandemics; Financial Markets; Organizational Change and Adaptation; Financial Condition; Globalized Firms and Management; Business and Government Relations; Financial Services Industry; Financial Services Industry; China

Citation

Purchase

01 Sep 2008
News

Raiffa Honored for Life’s Work in Decision Analysis

HBS professor emeritus Howard Raiffa, a pioneer in the field of decision analysis,is the recipient of this year’s Thomas C. Schelling Award. The award is given annually by Harvard’s Kennedy School to an individual whose intellectual work has had a transformative effect... View Details

Keywords: awards; Educational Services; Educational Services

August 2024
Case

Lucky Ones Coffee: Employing People with Disabilities

By: Richard S. Ruback, Robin Greenwood, Joe Higgins, Matthew Preble and Dave Habeeb

Katie Holyfield and Taylor Matkins founded The Lucky Ones Coffee in 2017 with a mission to create jobs in Park City, Utah for people with intellectual and developmental disabilities. The company quickly earned strong support from the local community, and by early 2023... View Details

Keywords: Entrepreneurship; Selection and Staffing; Growth and Development Strategy; Mission and Purpose; Service Industry; Service Industry; Service Industry; Service Industry; Utah; United States

Citation

Educators

Purchase

01 Dec 2013
News

Faculty Books

power and shale gas are on the right side of the fight against climate change, and why markets have a better shot at winning the fight than governments do. Earnings Calls That Get Lost in Translation Clear communication is critical for a... View Details

03 Oct 2005
What Do You Think?

What’s the Future of Globally Organized Labor?

objectives on which these kinds of actions should be based? Can organized labor form the necessary kinds of alliances with business and government that might be necessary to, in Pinel's words, "address the contemporary issues of... View Details

Keywords: by James Heskett

17 Jun 2021
News

Investing in a Post-COVID World; Exploring the Pandemic’s Impact on Gender Equity

were the ones that weren’t earning much to begin with— they’re the ones bearing the brunt of the job losses and they make up the majority of the workforce in the hardest-hit sectors like hospitality, retail and food service,” says Stark.... View Details

Keywords: Margie Kelley

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Impact Stories - Business & Environment

solving climate change by setting high environmental, social, and governance (ESG) standards in farmland management and investing in regenerative agriculture.” Pat Coady MBA 1966 | Funding the Earth’s Natural Infrastructure "We’re finally... View Details

May 2025
Case

'Net Zero in Action': Impact Investing at the McKnight Foundation

By: Lauren Cohen, Christina R. Wing and Sophia Pan

Elizabeth McGeveran, Vice President of Investments at the McKnight Foundation, reflected on how to effectively advance the organization’s net-zero strategy. The foundation had committed 10% of its endowment to building a portfolio of impact investments and was among... View Details

Citation

Educators

19 Oct 2011
News

What Job Do You Hire Your Phone to Do?

Keywords: Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services

19 Dec 2017
First Look

New Research and Ideas, December 19, 2017

a new luxury brand specializing in cashmere garments. It describes how this venture emerged organically out of a combination of manufacturing and retail expertise with the ambition of creating the first pure Chinese luxury brand. The... View Details

Keywords: Carmen Nobel

Web

Archival Collections - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

service in 1987. Manufacturing Course Student Reports, 1927-1952 This collection includes reports submitted by students in the Manufacturing Course taught by Professor Georges F. Doriot from 1927-1968. The reports cover a wide range of... View Details

01 Sep 2004
News

One-on-One with Robert McNamara

Americans of the second half of the 20th century. But regardless of how history may judge his record, McNamara’s decades of service in the public and private sectors enable him to speak with singular authority about the strengths and... View Details

Keywords: Garry Emmons

11 May 2015
Research & Ideas

A Road Map to Fix America’s Transportation Infrastructure

Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details

Keywords: by Dina Gerdeman; Transportation

15 Jun 2010
First Look

First Look: June 15

nature of accounting standards proposed between 1973 and 2007. Among other results, we find that length of service on the board and a prior career in investment banking/investment management are associated with proposing standards... View Details

Keywords: Martha Lagace

15 Oct 2008
First Look

First Look: October 15, 2008

Working PapersEconomic Factors Underlying the Unbundling of Advertising Agency Services Authors:Mohammad Arzaghi, Ernst R. Berndt, James C. Davis, and Alvin J. Silk Abstract This paper addresses a longstanding puzzle involving the... View Details

Keywords: Martha Lagace

11 Jan 2011
First Look

First Look: Jan. 11

permission to lead. Troy, a customer service manager, endangered his job and his company's reputation by focusing on protecting his position, not helping his team; when a trusted friend advised him to change his behavior, the results were... View Details

Keywords: Sean Silverthorne