Publications

14 Nov 2007
Research & Ideas

Growing CEOs from the Inside

What do you mean by that? A: Well, internal is pretty clear. The great advantage of an internal candidate is that he or she knows the people, systems, and culture of the company. That means the candidate knows the company's strengths... View Details

Keywords: by Sean Silverthorne; Employment

26 Nov 2007
Research & Ideas

Best Practices of Global Innovators

organizational practices. Production and innovation are different activities. While the former seeks to replicate an existing product at low cost, the latter seeks to discover something entirely new View Details

Keywords: by Sean Silverthorne

October 2008 (Revised December 2010)
Case

Intel NBI: Intel Corporation's New Business Initiatives (A)

By: Willy C. Shih and Thomas Thurston

For Intel Corporation, the processes and priorities that have made it so successful are difficult to overcome as the company tries to diversify away from its core. The case examines the history and evolution of the New Business Initiatives (NBI) group, as the leader... View Details

Keywords: Business Divisions; Transition; Corporate Entrepreneurship; Business History; Management Practices and Processes; Resource Allocation; Organizational Structure; Problems and Challenges; Risk and Uncertainty

05 Apr 2011
First Look

First Look: April 5

Authors:Tiona Zuzul and Amy C. Edmondson Abstract Building on research in strategy formation and organizational innovation, this paper reports on a field study of a young... View Details

Keywords: Sean Silverthorne

01 May 2012
First Look

First Look: May 1

marketplace and so under-invest in the new technology. The second suggests that incumbent firms develop organizational capabilities and cognitive frames that make them slow to... View Details

Keywords: Carmen Nobel

November 2017
Teaching Note

Tencent

By: John R. Wells and Gabriel Ellsworth

Teaching Note for HBS No. 718-426. Tencent had undergone many transformations since it was founded in 1998 as a simple messaging service. In 2017, it was the largest online games provider in China with a wide range of game types, China’s largest social networking... View Details

21 Jul 2009
First Look

First Look: July 21

9001 Quality Management System standard predicts changes in organizational outcomes such as profits. This is the first large-scale study to explore how employee outcomes such as employment, earnings, View Details

Keywords: Martha Lagace

October 2000 (Revised July 2001)
Case

Avon Products (A)

By: Lynn S. Paine and Greg Rogers

The general manager of Avon Mexico, Fernando Lezama, must decide whether to promote a woman to the position of vice president of sales. If appointed, the candidate would be the first female in all of Latin America to hold an executive position and one of the first... View Details

Keywords: Business or Company Management; Leading Change; Salesforce Management; Organizational Culture; Job Design and Levels; Gender; Management Teams; Cross-Cultural and Cross-Border Issues; Mexico

16 May 2018
Research & Ideas

How Companies Managed Risk (and Even Benefitted) in World War Internment Camps

The resourcefulness with which companies dealt with these staffing challenges could be an area of deeper research, Giacomin says, and has ongoing relevance in today’s tight labor market. The internment experience also fundamentally View Details

Keywords: by Julia Hanna; Manufacturing

17 Oct 2006
First Look

First Look: October 17, 2006

Working PapersInstitutional Pressures and Environmental Strategies Authors: Magali A. Delmas and Michael W. Toffel Abstract This paper suggests how institutional theory can explain enduring differences in... View Details

Keywords: Sean Silverthorne

July 2020 (Revised November 2020)
Case

Gera Developments: Leadership at a Crossroads

By: Christina R. Wing and John Masko

For decades, Gera Developments (Gera) was a boutique family-owned real estate development firm in Pune, India. But since 2000, managing director Rohit Gera had turned the company into a dynamic innovator in housing solutions for urban Indian families. Over the 2010s,... View Details

Keywords: Buildings and Facilities; Business Growth and Maturation; Construction; Geographic Location; Global Strategy; Globalized Firms and Management; Housing; Leadership Style; Management Succession; Organizational Change and Adaptation; Organizational Culture; Family Ownership; Family and Family Relationships; Urban Development; Customization and Personalization; Real Estate Industry; Maharashtra; India; United States

29 Apr 2002
Research & Ideas

Star Power! How to Win in Professional Services

of the senior stars who will have to lead and fund the effort. Trying to force support through arm-twisting is a sure recipe for failure. The only effective course of action is to facilitate a consensus among the partners that the new... View Details

Keywords: by Jay W. Lorsch & Thomas J. Tierney

March 1999
Case

Australia's Telstra Corporation (A): Going Public

By: W. Earl Sasser, Carin-Isabel Knoop and Cate Reavis

Frank Blount is named CEO of Telstra, Australia's state-owned telecommunications giant. In preparation for its 1997 IPO, he must reorganize the company from an inefficient public entity into a lean, customer-driven organization. View Details

Keywords: Change Management; Initial Public Offering; Organizational Change and Adaptation; Customer Focus and Relationships; State Ownership; Performance Effectiveness; Privatization; Telecommunications Industry; Australia