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  • 02 Feb 2004
  • Research & Ideas

Mapping Your Corporate Strategy

Since the 1990s, the Balanced Scorecard system has cut a path in business as a more rigorous way to measure performance by quantifying what had been considered intangible assets, such as human capital, information, View Details
Keywords: by Martha Lagace
  • 02 Jul 2001
  • What Do You Think?

Built to Last or Bought to Sell?

destruction" research. As Devdip Ganguli put it: "The sphere of influence of companies goes beyond themselves and their investors: their decisions encompass social and environmental consequences... View Details
Keywords: by James Heskett
  • 05 Jun 2013
  • What Do You Think?

Do We Need to Extend ‘No Surprises Management?’

leaders. Once we establish expectations among our direct reports, do we try to make sure that we meet them all? Where it is not possible, do we attempt to provide reasons in a timely manner? What levels of trust does your leadership create in your organizations? How do... View Details
Keywords: by James Heskett
  • 07 Jun 2010
  • Research & Ideas

Improving Brand Recognition in TV Ads

"ideas started popping up," he recalls. "The eye tracker measures attention, and due to its scarcity, attention has become more and more important to... View Details
Keywords: by Julia Hanna; Media & Broadcasting; Entertainment & Recreation
  • 20 Mar 2019
  • Research & Ideas

Gender-Diverse Companies Thrive Only Where Diversity is Embraced

industry’s normative acceptance of gender diversity. In countries where gender diversity has been highly accepted (e.g. European countries), gender diversity is positively correlated with firm performance, as measured by market value... View Details
Keywords: by Sean Silverthorne
  • 21 Apr 2011
  • Research & Ideas

Searching for Better Practices in Social Investing

In order to garner the capital necessary to foot the bill for social change, nonprofits need to think less about traditional grants and more in terms of innovation--and so do the organizations that fund them. This was a key message from... View Details
Keywords: by Carmen Nobel; Financial Services
  • 27 May 2020
  • Research & Ideas

What South Korea Teaches the World About Fighting COVID

waiting in queues or of exposing their private information. Second, and more importantly, South Korea took proactive measures to test its people, even those without symptoms, through contact tracing. In... View Details
Keywords: by Doug J. Chung; Health
  • 26 Mar 2012
  • Research & Ideas

What Neuroscience Tells Us About Consumer Desire

electrical current, they pressed the lever over and over again, hundreds of times per hour, foregoing food or sleep, until many of them dropped dead from exhaustion. Further research found pleasure centers exist in human brains, too.... View Details
Keywords: by Carmen Nobel; Consumer Products
  • 02 Sep 2015
  • Research & Ideas

Explaining China's Crash

response by the Chinese authorities was extraordinary. They enacted of series of price-distorting measures that smacked of desperation. They stopped all IPOs; they asked state-owned companies to buy back their shares; they arrested... View Details
Keywords: by Christina Pazzanese; Financial Services
  • 02 Jan 2012
  • Research & Ideas

Most Popular Articles of 2011

You, our readers, are especially hungry for information about individual leadership, according to a tally of the most-read feature stories and faculty working papers over the past year, half of which focused either on how to be a better... View Details
Keywords: by Staff
  • 22 Sep 2014
  • Op-Ed

Online Banks Fill Funding Needs for Small Business

and electronic payment technology to assess the health of a business. Traditional lenders generally focus on both the small business owners' personal credit history and key View Details
Keywords: by Karen Mills; Banking; Financial Services
  • 17 Apr 2013
  • Research Event

Conference Challenges Gender Conventions

Konosuke Matsushita Professor of Leadership, spoke on the blurring of work/life boundaries faced by both genders, and explained that counteractive measures like flextime and... View Details
Keywords: by Maggie Starvish
  • 01 Oct 2020
  • What Do You Think?

Are CEOs the Wrong Leaders for Stakeholder Capitalism?

(iStock) iStock SUMMING UP Who Will Call the Shots in Stakeholder Capitalism? At one time in my checkered academic career I studied, researched, and published papers about interorganizational management. Specifically, I was interested in... View Details
Keywords: by James Heskett
  • 05 Oct 2015
  • Research & Ideas

What Companies Should Not Do in the Next Banking Crisis

question in a new paper, titled Survive Another Day: Using Changes in the Composition of Investments to Measure the Cost of Credit Constraints (forthcoming in the Review of Economics and Statistics). “Firms... View Details
Keywords: by Michael Blanding; Banking
  • 17 Jun 2013
  • Research & Ideas

Advertising Symbiosis: The Key to Viral Videos

at any time. Researchers collaborating with Teixeira then measured the participants' emotional responses with a combination of eye-tracking technology and facial expression analysis software. Click to watch.... View Details
Keywords: by Carmen Nobel; Advertising
  • 12 Oct 1999
  • Research & Ideas

Building Competitive Advantage Through Operations

motivate a change? What are the goals and objectives of the change, and how will it be organized? How will performance be measured against those objectives? What technology... View Details
Keywords: by Staff
  • 05 Jun 2000
  • What Do You Think?

What’s Happening to Our Patience?

brain that records time. Further, it measures the time associated with a task and sets our expectations in subsequently performing similar tasks. That's why we become so impatient when it takes a couple of... View Details
Keywords: by James Heskett
  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

As 2022 gets underway we asked our faculty to highlight some trends worth watching in the coming year. Ariel Stern: A new future for digital health care While 2020 and 2021 were years of rapid innovation and deployment of new health care technologies and delivery... View Details
Keywords: by HBS News
  • 09 Mar 2020
  • Research & Ideas

Warring Algorithms Could Be Driving Up Consumer Prices

could still use external factors that measure demand and supply to help keep prices in line with the market, the researchers write. Although this may seem like the best solution, “I don’t know if we’ll get... View Details
Keywords: by Kristen Senz; Retail
  • 06 Sep 2011
  • Research & Ideas

The Power of Leadership Groups for Staying on Track

Author's Note: Why Leaders Lose Their Way, my article in the June 6, 2011, edition of Harvard Business School Working Knowledge, generated a large number of very thoughtful and profound comments. The following article proposes an antidote... View Details
Keywords: by Bill George
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