Publications

08 Sep 2015
Research & Ideas

Knowledge Transfer: You Can't Learn Surgery By Watching

kind of ways.” By contrast, Myers argues that many companies employ knowledge management systems that favor more independent, rather than discursive, learning. “They say, ‘I am going to write everything down and everyone who wants to know anything about the View Details

Keywords: by Michael Blanding; Health

Web

Partners & Fellows | Social Enterprise | Harvard Business School

Scouts of the USA Grameen America Grassroots Business Fund Habitat for Humanity International Harbor Bank of Maryland Community Development Corp Harlem Children's Zone Health Leads Hebrew SeniorLife Hospital for Special Surgery Initiative... View Details

November 2019
Case

The Genesis Lab at Novartis

By: Amy C. Edmondson, Ranjay Gulati, Patrick J. Healy and Kerry Herman

Novartis' Genesis Labs program, launched in 2016 as part of Novartis Institutes for Biomedical Research (NIBR), hosted pitch competitions where teams of NIBR scientists proposed ideas to explore that aimed to revolutionize drug discovery. The goal was to break down... View Details

Keywords: Drug Discovery; Health Care and Treatment; Research and Development; Innovation and Invention; Programs; Management

2021
Working Paper

CRM and AI in Time of Crisis

By: Michelle Y. Lu and Navid Mojir

A crisis can affect the incentives of various players within a firm’s multi-layered sales and marketing organization (e.g., headquarters and branches of a bank). Such shifts can result in sales decisions against the firm’s best interests. Motivated by the backlash to... View Details

Keywords: CRM; Artificial Intelligence; AI; B2B Marketing; Decision Authority; Crisis Marketing; Intra-organizational Conflict; COVID-19 Pandemic; Customer Relationship Management; Technological Innovation; Decision Making; Strategy; Health Pandemics; Crisis Management; AI and Machine Learning

SSRN

Read Now

11 Dec 2018
First Look

New Research and Ideas, December 11, 2018

2018 Oxford University Press Food Citizenship: Food System Advocates in an Era of Distrust By: Goldberg, Ray A. Abstract—The global food system is the largest segment of the world's economy. As agribusiness-studies pioneer Ray Goldberg suggests, it is also the largest... View Details

Keywords: Dina Gerdeman

November 2018
Case

David Hysong and SHEPHERD Therapeutics

By: Ananth Raman, John Masko and Aldo Sesia

In 2016, David Hysong, at age 27, found out he had a rare, incurable cancer. Rather than wait around to die, Hysong, a recent graduate of Harvard Divinity School, decided to launch a biotechnology company called Shepherd Therapeutics to development treatments for his... View Details

Keywords: Cancer; Therapeutics; Drugs; Health Care and Treatment; Business Startups; Product Development; Financing and Loans; Growth and Development Strategy; Problems and Challenges

Web

Launching Tech Ventures | HBS Online

Laguna Health Care Strategy & Innovation Leader Determine which startups to invest in by understanding the key metrics that dictate whether a venture has achieved product-market fit and is ready for scaling.... View Details

20 Apr 2020
Blog Post

Introducing LivelyHood, A Volunteer Nonprofit Founded in Response to COVID-19

thereafter, the world started to change quickly and dramatically. The impending health crisis and mass stockpiling consumed the collective psyche. And a tweet from the UK went viral: a nurse who had worked all day taking View Details

15 Mar 2017
Lessons from the Classroom

More Than 900 Examples of How Climate Change Affects Business

This word cloud is composed of blog posts by more than 900 students describing how individual organizations are likely to be affected by climate change. Image by Patrick Clapp Last fall, first-year MBA students at Harvard Business School received a new assignment in... View Details

Keywords: by Carmen Nobel; Green Technology

Web

Teele Hall | About

team that developed the Industrial Mobilization Plan of 1947. In 1946, Teele was appointed Associate Dean at HBS and worked closely with Dean Donald K. David before succeeding him in 1955. Keeping pace with the widespread scientific and... View Details

28 Jul 2016
Op-Ed

Where is TripAdvisor for Doctors?

to do by care providers and payers. Consumer empowerment in health care is nowhere as advanced as it is in the travel industry and financial... View Details

Keywords: by John A. Quelch; Health

11 Mar 2024
News

In Harmony

has found his own path. Entering the Asian private equity industry in its infancy was lucky, he will tell you, although hard work also played a part. Taking care of his family and returning the financial... View Details

Keywords: Julia Hanna; photograph by Jun Michael Park

16 Dec 2020
Blog Post

My HBS Student Loan Story: Ina Foalea (MBA 2018)

MBA, you are likely thinking about what repayment might look like post-graduation. HBS graduates pursue careers in a variety of industries and positions around the world. With a median starting salary of $148,750, and median signing bonus... View Details

25 Aug 2014
News

Ashraf M. Dahod, MBA 1981

support for education and health care—particularly for underserved populations—can be seen in the Boston area as well as in Mumbai, where the couple met as teenagers. Working with Shamim, a medical doctor who has survived two bouts with... View Details

Keywords: Susan Young

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Helping and harnessing business to address society’s greatest challenges. | Institute for Business in Global Society

historical perspective— innovative, disruptive, secular— continues to shape teaching, research, and multi-faculty projects at HBS today. Entrepreneurship Initiative The Arthur Rock Center for Entrepreneurship is a vital resource to HBS students and a champion for... View Details

January 2018
Case

Under Armour

By: Rory McDonald, Clayton M. Christensen, Daniel West and Jonathan E. Palmer

After 20 years of growth unprecedented in the sports apparel industry, Under Armour finds itself with a new record to beat: making the leap from $5 to $10 billion in sales—a feat only accomplished to date by competitors Nike and Adidas. At the heart of this challenge... View Details

15 Dec 2023
News

Exploring Business Opportunities in Africa; Alumni Grapple with Plastic Waste Problem

conversations on business in Africa, and could include organizing an exploratory trip to the continent. Roundtable Discussion Tackles Complexities of Plastic Waste Plastic pollution is a global problem. Plastics and their byproducts are littering our cities, oceans,... View Details

Keywords: Margie Kelley

October 2019 (Revised December 2019)
Case

La Roche-Posay: Growing L'Oreal's Active Cosmetics Brand

By: Jill Avery, Vincent Dessain and Mette Fuglsang Hjortshoej

As 2018 neared its end, Laetitia Toupet, international general manager of L’Oréal’s La Roche-Posay brand reflected on the brand’s achievements over the past year. At €1 billion in revenue, La Roche-Posay had recently become the number one dermocosmetics brand in the... View Details