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Show Results For
- All HBS Web
(5,117)
- People (8)
- News (1,257)
- Research (3,062)
- Events (24)
- Multimedia (26)
- Faculty Publications (1,654)
- 18 Jul 2017
- First Look
First Look at New Research and Ideas, July 18, 2017
between competitors in health care markets—whether payers or providers. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52843 May 2017 Strategic Organization Firms, Crowds, and Innovation By: Felin, Teppo, Karim R.... View Details
Keywords: Sean Silverthorne
- Profile
Tessa Vacher-Desvernais
Vuitton Moët Hennessy Group. “I was passionate about compelling and aspirational stories,” says Tessa. Fascinated by their galvanizing power, she wanted to build brands. The customer journey and emotional experience encouraged her to... View Details
- 31 May 2017
- Sharpening Your Skills
10 Harvard Business School Research Stories That Will Make Your Mouth Water
climate-controlled vaults. How Grocery Bags Manipulate Your Mind People who bring personal shopping bags to the grocery store to help the environment are more likely to buy organic items—but also to treat themselves to ice cream and... View Details
- 06 May 2008
- First Look
First Look: May 6, 2008
series of options in the future and their subsequent revealed preferences over those options. Using a novel panel data set, we analyze the film rental and return patterns of a sample of online DVD rental customers over a period of four... View Details
Keywords: Martha Lagace
- 17 Jun 2002
- Research & Ideas
A Litmus Test for Entrepreneurs
advice. He suggested that the company test and refine its business model by initially focusing on one payment operation, for parking tickets, in one U.S. city. The entrepreneurs almost bit off his head. "The leader in this market... View Details
Keywords: by Walter Kuemmerle
- 09 Jul 2019
- News
The Road to Impact
applicable skill set. As he was finishing his MBA, he interviewed at Lehman Brothers and learned that many people at the company had worked in government, notably former U.S. Secretary of Commerce Peter George Peterson. Offensend thought that an View Details
- Person Page
Read excerpts from DENIAL
The Edifice Complex: Denial at Sears
Book Excerpt: Denial at Sears (BusinessWeek.com, February 26, 2010)
From Denial: Why Business... View Details
- 08 Jan 2019
- First Look
New Research and Ideas, January 8, 2019
November 20, 2018 Journal of the American College of Cardiology Operational Efficiency and Effective Management in the Catheterization Laboratory By: Reed, Grant W., Michael L. Tushman, and Samir R. Kapadia Abstract—Operational efficiency is a core business principle... View Details
Keywords: Dina Gerdeman
- 04 Jun 2014
- What Do You Think?
Does Internet Technology Threaten Brand Loyalty?
upper hand in the battle for access to information and the ability to organize it, value it (based on feedback from users), and use it for decision-making. The authors of a recent book, Absolute Value: What Really Influences View Details
- Web
A Day in the Life: IT Business Analyst | Information Technology
on documentation and working with that project team directly. Why It Matters Business analysis helps us deliver better projects and products to our customers across the community. We bring a more structured approach to implementation and... View Details
- 27 Jun 2024
- Research & Ideas
Gen AI Marketing: How Some 'Gibberish' Code Can Give Products an Edge
into providing harmful information – e.g., instructions on how to build a bomb. Their prior work focuses on designing algorithms to defend against those attacks, which take the form of prompts that cause LLMs to bypass their safety... View Details
- 20 Dec 2004
- Research & Ideas
How an Order Views Your Company
Over a dozen years ago, HBS professors Ben Shapiro and Kash Rangan conducted research with colleague John J. Sviokla, focusing on the impact that a company's order management cycle (OMC) has on customers. Think of OMC as the process that... View Details
Keywords: by Sarah Jane Johnston
- 01 Dec 1997
- News
Growing Together
performance. The process helps these organizations measure the volume of services they deliver, determine customer satisfaction, apply special analytic techniques to evaluate performance, and keep the public... View Details
Keywords: Marguerite Rigoglioso and Nancy O. Perry
- 16 Dec 2002
- Research & Ideas
Mentoring—Using the Voice of Experience
whole idea of a 360 evaluation is very useful. Then you get feedback on some of these softer things that people are learning to do and you find out how well they're coaching. So it seems to me that the only possible evaluation is within the context of the View Details
Keywords: by Sean Silverthorne
- Web
Online Digital Marketing Strategy Course | HBS Online
Multiple Formats Digital Marketing Strategy $1,850 Next 7-week session starts August 6th Enroll Now Start Anytime Craft data-driven digital marketing strategies that effectively reach, convert, and retain customers in a dynamic online... View Details
- 16 Sep 2016
- News
Gaining Ground on ALS
If you are one of the 17 million people who participated in the ALS Ice Bucket Challenge, the money you raised may be helping to fund a first-of-its kind clinical collaboration between a nonprofit patient/disease advocacy organization and... View Details
- 23 Mar 2020
- News
Signal Boost
notes, although representation across an organization is a valuable first step. For her team, it’s about what follows. “What I’m focusing on right now is, what’s next?” says Lara. “We’re updating our... View Details
- 01 Jun 2009
- News
Alumni Books
The People Factor: Strengthening America by Investing in Public Service by Linda J. Bilmes (MBA ’84) and W. Scott Gould (Brookings Institution Press) The authors argue that the federal government can achieve the same gains as the best private-sector and military View Details
- 04 Sep 2019
- News
Giving Live Sports Another Dimension
with is how to make the in-stadium experience as valuable, or more valuable, than that of someone sitting at home in front of the television,” says Mariner, senior advisor for Imagination Park, a company focused on augmented reality... View Details
- 01 Dec 2004
- News
Wyss Gift Supports HBS Doctoral Programs
with distinction in 1965. Following nine years working for large multinational corporations, Wyss struck out on his own as an entrepreneur and established Synthes USA. He has taken on leadership roles in both this country and Switzerland and grown Synthes into a major... View Details