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- All HBS Web
(117,422)
- Faculty Publications (37,517)
- March 2022 (Revised April 2022)
- Teaching Note
Group Functions at the Maersk Group
By: David J. Collis
In 2014, seven years after he was appointed CEO of the Danish shipping and oil conglomerate A.P. Møller Maersk (the Maersk Group), Nils Andersen was reexamining the size and role of corporate headquarters in the company he had reshaped as a "premium conglomerate."... View Details
- March 2022 (Revised March 2022)
- Module Note
Managing Customers in the Digital Era
By: Eva Ascarza
The last two decades have witnessed incredible technological advances that have transformed the ways customers connect with each other and enabled firms to track customers in multiple ways through various channels to personalize (and automize) their offerings at... View Details
Keywords: Customer Relationship Management; Customer Focus and Relationships; Technological Innovation
Ascarza, Eva. "Managing Customers in the Digital Era." Harvard Business School Module Note 522-066, March 2022. (Revised March 2022.)
- March 2022
- Teaching Note
Skillz: Esports and Skill-Based Mobile Gaming
By: Andy Wu
Teaching Note for HBS Case No. 721-358. View Details
- March 2022
- Case
Spacemarket
By: Scott Duke Kominers and Akiko Saito
Kominers, Scott Duke, and Akiko Saito. "Spacemarket." Harvard Business School Case 822-116, March 2022.
- March 2022
- Module Note
A Behavioral Science Perspective on Motivation and Incentives
By: John Beshears and Ashley Whillans
This module note for instructors describes a module that integrates insights from the behavioral science of motivation into the economic analysis of incentive systems. View Details
Keywords: Motivation; Incentives; Behavioral Science; Behavioral Economics; Motivation and Incentives; Economics; Analysis; Human Resources
Beshears, John, and Ashley Whillans. "A Behavioral Science Perspective on Motivation and Incentives." Harvard Business School Module Note 922-033, March 2022.
- March 2022
- Teaching Note
Automercados Plaza's: Surviving Venezuela's Hyperinflation
By: Alberto Cavallo
Teaching Note for HBS Case No. 721-014. View Details
- March 2022 (Revised November 2023)
- Case
Doubling Down: Elon Musk's Big Bets in 2022
By: David Yoffie and Daniel Fisher
2021 was a banner year for Elon Musk. CEO of the electric vehicle manufacturer Tesla, the aerospace manufacturer SpaceX, and a few smaller startups, Musk became the richest person on Earth after Tesla reached a market capitalization of $1 trillion and SpaceX a private... View Details
Keywords: Innovation and Management; Competitive Advantage; Competitive Strategy; Information Infrastructure; Applications and Software; Transportation; Strategic Planning; Leadership Style; Leading Change; Goals and Objectives; Aerospace Industry; Auto Industry; Battery Industry; United States; Europe; China
Yoffie, David, and Daniel Fisher. "Doubling Down: Elon Musk's Big Bets in 2022." Harvard Business School Case 722-439, March 2022. (Revised November 2023.)
- Article
Eliminating Unintended Bias in Personalized Policies Using Bias-Eliminating Adapted Trees (BEAT)
By: Eva Ascarza and Ayelet Israeli
An inherent risk of algorithmic personalization is disproportionate targeting of individuals from certain groups (or demographic characteristics such as gender or race), even when the decision maker does not intend to discriminate based on those “protected”... View Details
Keywords: Algorithm Bias; Personalization; Targeting; Generalized Random Forests (GRF); Discrimination; Customization and Personalization; Decision Making; Fairness; Mathematical Methods
Ascarza, Eva, and Ayelet Israeli. "Eliminating Unintended Bias in Personalized Policies Using Bias-Eliminating Adapted Trees (BEAT)." e2115126119. Proceedings of the National Academy of Sciences 119, no. 11 (March 8, 2022).
- March 8, 2022
- Article
Gender Equity at Work Advances at 'Glacial Pace,' New Harvard Survey Shows
By: Colleen Ammerman and Boris Groysberg
Ammerman, Colleen, and Boris Groysberg. "Gender Equity at Work Advances at 'Glacial Pace,' New Harvard Survey Shows." Newsweek (March 8, 2022).
- March 2022 (Revised February 2023)
- Case
Turnaround at Quiksilver: Surfing Big Waves
By: Kristin Mugford and Emily Evert
Mugford, Kristin, and Emily Evert. "Turnaround at Quiksilver: Surfing Big Waves." Harvard Business School Case 222-074, March 2022. (Revised February 2023.)
- March 8, 2022
- Article
Women Can’t Go Back to the Pre-Pandemic Status Quo
By: Colleen Ammerman and Boris Groysberg
Survey data collected in 2018 and 2019 from Harvard Business School graduates revealed that for women—and especially women of color—well-being at work was suffering long before the pandemic. While 17% of all respondents said that they often or very often experienced... View Details
Ammerman, Colleen, and Boris Groysberg. "Women Can’t Go Back to the Pre-Pandemic Status Quo." Harvard Business Review (website) (March 8, 2022).
- March 2022
- Background Note
Assets, Capabilities, and Other Resources
By: Cynthia A. Montgomery and Maria Roche
Montgomery, Cynthia A., and Maria Roche. "Assets, Capabilities, and Other Resources." Harvard Business School Background Note 722-392, March 2022.
- March 2022
- Teaching Note
Getting Brexit Done
By: Alberto Cavallo
Teaching Note for HBS Case No. 720-023. View Details
- March 2022 (Revised April 2022)
- Case
MTN: Unlocking Value While Driving Socioeconomic Progress
By: Benjamin C. Esty, Pippa Tubman Armerding and Dilyana Karadzhova Botha
On March 10, 2021, Ralph Mupita the new CEO of MTN Group, Africa's largest telecommunications company, presented the group’s 2020 annual results and unveiled a new strategy to “drive growth and unlock value.” Despite MTN’s leadership in most of its markets, the... View Details
Keywords: Decision Making; Goals and Objectives; Valuation; Emerging Markets; Business Strategy; Financial Management; Information Technology; Corporate Finance; Telecommunications Industry; Africa; South Africa; Ghana; Nigeria
Esty, Benjamin C., Pippa Tubman Armerding, and Dilyana Karadzhova Botha. "MTN: Unlocking Value While Driving Socioeconomic Progress." Harvard Business School Case 722-371, March 2022. (Revised April 2022.)
- March 2022
- Technical Note
Space Financing
By: Matthew Weinzierl, Nicole Tempest Keller and Brendan L. Rosseau
This note provides an update on the space financing state of play in 2021. View Details
Weinzierl, Matthew, Nicole Tempest Keller, and Brendan L. Rosseau. "Space Financing." Harvard Business School Technical Note 722-047, March 2022.
- March 2022
- Case
Talent@Tencent
By: Tarun Khanna, Shu Lin and Nancy Hua Dai
On November 11, 2016, Xi Dan, Senior Vice President of Tencent, and Ma Yongwu, Dean of Tencent Academy, were discussing how Tencent could develop new capabilities to sustain its growth miracle and entry into new technologies, expansion into B2B businesses, and... View Details
Keywords: B2B; Talent and Talent Management; Training; Emerging Markets; Entrepreneurship; Globalization; Human Resources; Innovation and Management; Leadership Development; Business Strategy; Information Technology; Internet and the Web; China
Khanna, Tarun, Shu Lin, and Nancy Hua Dai. "Talent@Tencent." Harvard Business School Case 722-413, March 2022.
- March 2022
- Teaching Note
Telepass: From Tolling to Mobility Platform
By: Chiara Farronato
Teaching Note for HBS Case Nos. 622-011 and 622-050. View Details
- March 2022
- Supplement
Turkcell Instructor Template
- March 2022
- Supplement