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Show Results For
- All HBS Web
(6,116)
- People (23)
- News (1,252)
- Research (3,382)
- Events (7)
- Multimedia (36)
- Faculty Publications (2,078)
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- 13 Mar 2005
- Research & Ideas
Reinforcing Values: A Public Dressing Down
Faced with the need for massive change, most managers respond predictably. They revamp the organization's strategy, then round up the usual set of suspects—people, pay, and processes—shifting around staff, realigning incentives, and... View Details
Keywords: by David A. Garvin & Michael A. Roberto
- 01 Sep 2009
- First Look
First Look: September 1
experience yields improved performance. Experience, however, can take many forms. Building on recent studies on learning in operations, we distinguish between repetition of task (i.e., prior experience with the task) and repetition of interaction (i.e., prior... View Details
Keywords: Martha Lagace
- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
higher prices," says Frank V. Cespedes, a senior lecturer at Harvard Business School, who spent 12 years running a professional services firm. That's right. Higher prices, not lower. “Competing on price is ultimately a bet on your cost position.” Cespedes View Details
- 06 Jun 2005
- Research & Ideas
Don’t Listen to “Yes”
decisions. But conflict does not mean browbeating. In his new book, Why Great Leaders Don't Take Yes for an Answer: Managing for Conflict and Consensus (Wharton School Publishing), Roberto describes the toll on organizations when leaders... View Details
Keywords: by Martha Lagace
- 04 Oct 2004
- What Do You Think?
Does Speed Trump Intellectual Property?
decision-empowered, and experienced teams with limited senior management review and oversight. Fast competitors were often "leaders" of supply chains in which speed was emphasized over cost,... View Details
Keywords: by James Heskett
- 08 Apr 2008
- First Look
First Look: April 8, 2008
journey from 2003 to 2006. The case describes the changes in the senior team, structure and processes of the organization. It follows two illustrations of a powerful employee engagement process for honest conversations between the senior View Details
Keywords: Martha Lagace
- 13 Mar 2019
- Research & Ideas
Ignore This Advice at Your Own Peril
Employees regularly turn to managers and other higher-level co-workers to seek advice about job-related issues and next steps for their careers. Yet people don’t always take the advice they receive; they may accept some suggestions and... View Details
Keywords: by Dina Gerdeman
- 10 Nov 2015
- First Look
November 10, 2015
Online Advertising By: Kireyev, Pavel, Koen Pauwels, and Sunil Gupta Abstract—As firms increasingly rely on online media to acquire consumers, marketing managers feel comfortable justifying higher online marketing spending by referring to... View Details
Keywords: Sean Silverthorne
- 14 Nov 2017
- First Look
New Research and Ideas: November 14, 2017
suited for a young, entrepreneurial organization. Start-up joiners need to do three things well: manage uncertainty, push the limits, and think like an owner. He then outlines four steps for choosing the right company: Pick a domain (find... View Details
Keywords: Carmen Nobel
- 20 May 2014
- First Look
First Look: May 20
potential. Without the larger firm investing again in Maricopa, the business was at risk of going under. Purchase this case: http://hbr.org/product/maricopa-inc-finding-the-right-treatment-for-growth/an/314065-PDF-ENG Harvard Business School Case 114-034 Go Mobile:... View Details
Keywords: Sean Silverthorne
- 29 Aug 2017
- First Look
First Look at New Research and Ideas, August 29
function, those on the periphery of the organizational knowledge sharing networks must actually use it, possibly overcoming barriers to doing so. In this paper, we develop a multi-level model of knowledge use in teams to explore how... View Details
Keywords: Sean Silverthorne
- 12 Nov 2013
- First Look
First Look: November 12
product range and a broad customer base. Kvadrat's internal organization had grown and transformed to support this larger business. Now Kvadrat's management team was focused on a number of key initiatives:... View Details
Keywords: Sean Silverthorne
- 26 Feb 2013
- First Look
First Look: Feb. 26
Advertising Authors:Kireyev, Pavel, Koen Pauwels, and Sunil Gupta Abstract As firms increasingly rely on online media to acquire consumers, marketing managers feel comfortable justifying higher online marketing spending by referring to... View Details
Keywords: Sean Silverthorne
- 22 Apr 2002
- Research & Ideas
Work, Family, Private Life: Why Not All Three?
nonprofit organizations. Hart, who is also co-head of the entrepreneurship and service management faculty unit at HBS, said that reflection on a balance between work and personal goals can never start too soon. In terms of role models,... View Details
Keywords: by Martha Lagace
- 28 Jun 2016
- First Look
June 28, 2016
forthcoming Management Science The First Deal: The Division of Founder Equity in New Ventures By: Hellmann, Thomas F., and Noam Wasserman Abstract—We examine the trade-off between efficiency and equality within the context of... View Details
Keywords: Sean Silverthorne
- 20 Feb 2006
- Research & Ideas
Are Company Founders Underpaid?
an interesting ripple effect for the rest of the management team. In many companies, when the founder-CEO's compensation is below market, it may also depress the compensation of the other team members. An... View Details
- 14 Jul 2015
- First Look
First Look: July 14, 2015
Katelyn Donnelly, the managing director of PALF, and her team had made seven investments in Africa and Asia and were close to fully committing the $15 million earmarked for the initiative. In the upcoming... View Details
Keywords: Sean Silverthorne
- 19 Jul 2004
- Research & Ideas
Your Customers: Use Them or Lose Them
her course for Harvard MBA students, Managing Service Operations, which explores interactions between firms and customers. Defy Conventional Wisdom Commerce Bank entered a mature industry where the overall level of customer satisfaction... View Details
Keywords: by Martha Lagace
- 22 Aug 2006
- First Look
First Look: August 22, 2006
while aiming for consistency and managing complexity. The case concludes with a description of new challenges as the district faces political unrest, shrinking enrollments, and decreased funding. Hiroshima and her View Details
Keywords: Martha Lagace
- 21 Jul 2015
- First Look
First Look: July 21, 2015
from its historical competence in hardware to become a provider of hardware and software for managing transactions across a range of industries and payments methods. Nuti envisioned a world in which consumers would use NCR hardware or... View Details
Keywords: Sean Silverthorne