Publications

November 2011
Case

Lowell General Physician Hospital Organization

By: Richard M.J. Bohmer and Natalie Kindred

This case focuses on the Alternative Quality Contract (AQC), a novel payment program designed to incentivize providers to deliver less costly, high quality health care. Under the AQC, offered by Blue Cross Blue Shield of Massachusetts, providers received a fixed-dollar... View Details

Keywords: Cost Management; Service Delivery; Health Care and Treatment; Health Industry; Massachusetts

April 1989 (Revised March 1990)
Case

Burlington Northern (B)

By: Janice H. Hammond

Describes the experiences of a seasoned Burlington Northern (BN) sales representative after the introduction of ShipSmart, a decision support system developed by the BN to help its employees and customers analyze logistics problems. After a brief description of a... View Details

Keywords: Change Management; Expansion; Rail Transportation; Logistics; Distribution Channels; Truck Transportation; Innovation and Invention; Sales; Rail Industry; United States

March 2024 (Revised July 2024)
Case

WeightWatchers: Promoting Weight Health

By: Ranjay Gulati, Cynthia A. Montgomery, Ashley Whillans, Allison Ciechanover and Emily Grandjean

In December 2023, the 60-year-old weight management industry stalwart WeightWatchers announced the launch of WeightWatchers Clinic, which incorporated GLP-1s , a new class of prescription weight-loss medications, into the company’s portfolio of products and mobile app... View Details

Keywords: Business Strategy; Competitive Strategy; Resource Allocation; Diversification; Leadership; Growth and Development Strategy; Technology Industry; Health Industry; Pharmaceutical Industry; United States; New York (city, NY)

Person Page

Course Development

General Management: Processes and Action (GMPA) focuses on implementation and the way that general managers get things done. Typically, they work through processes—sequences of tasks and activities that unfold over time, like strategic planning,... View Details

20 Aug 2021
Blog Post

Is the MBA Worth It? Hear What Recent HBS Grads Have to Say

largest cost of pursuing an MBA. From a professional standpoint, I am already seeing the benefits. The program gave me the chance to reflect and better understand myself. I can stand my own in a room with our senior partners and clients.... View Details

Web

Technology & Operations Management Curriculum - Faculty & Research

Robert Huckman Spring 2026 Q3Q4 3.0 Doctoral Programs Faculty from the TOM unit work with students across several doctoral programs. Detailed curriculum information for each doctoral program associated with... View Details

22 Dec 2020
Blog Post

The Forward Fellowship Convinced Me That I Belong at HBS

about the 2+2 program at HBS. I really could not bring myself to believe that they would ever accept me into such a program, nor could I ever imagine I could afford it. I was an English major in undergrad and had not settled on business... View Details

15 Nov 2023

HBS Information Session in New York City

Join us for an in-person information session about the Harvard Business School MBA Program. This event is designed for prospective applicants to learn more about the MBA Program and life at HBS. The event will include an admissions... View Details

05 May 2022
HBS Case

College Degrees: The Job Requirement Companies Seek, but Don't Really Need

example, data from 2015 show that just 16 percent of existing US production-worker supervisors had a college degree, but 67 percent of the job postings for the same position required degrees, shows research by HBS Professor Joseph B. Fuller, View Details

Keywords: by Jay Fitzgerald

06 Sep 2007
Working Paper Summaries

Why We Aren’t as Ethical as We Think We Are: A Temporal Explanation

Keywords: by Ann E. Tenbrunsel, Kristina A. Diekmann, Kimberly A. Wade-Benzoni & Max H. Bazerman

Teaching Interest

Launching New Ventures—Jump-Starting Innovation for Entrepreneurs and Business Owners (Executive Education)

By: William R. Kerr

Starting up a new venture amid rapid change is fraught with challenges. Whether you are starting a new business, launching a new business line, or building an entrepreneurial culture within a small-to-midsize company, this program provides a new perspective and core... View Details

2024
Working Paper

Automating Short-Term Payroll Savings: Evidence from Two Large U.K. Experiments

By: Sarah Holmes Berk, James J. Choi, Jay Garg, John Beshears and David Laibson

Automatic enrollment is often used to increase retirement savings. What are the effects of using it (or, alternatively, requiring an active enrollment choice) to increase short-term savings? We evaluate two experiments in the U.K. at employers that enable workers to... View Details

Keywords: Retirement Savings; Participation; Automatic Enrollment; Retirement; Human Resources

August 6, 2020
Article

Companies Must Go Beyond Random Acts of Humanitarianism

By: Frank Cooper and Ranjay Gulati

Any organization can write a check or mobilize resources when confronted with a crisis such as the Covid-19 pandemic or a social movement such as Black Lives Matter. But corporate crisis response becomes much more meaningful when stakeholders know that the organization... View Details

Keywords: Mission and Purpose; Corporate Social Responsibility and Impact

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2021
Working Paper

Status and Mortality: Is There a Whitehall Effect in the United States?

By: Tom Nicholas

Do white collar workers with lower social status in the occupational hierarchy die younger? The influential Whitehall studies of British civil servants identified a strong inverse relationship between employment rank and mortality, but we do not know if this effect... View Details

Keywords: Mortality; Status; Socioeconomic Determinants Of Health

September 2020
Teaching Plan

Harlem Capital: Changing the Face of Entrepreneurship

By: George Serafeim

Jarrid Tingle and Henri Pierre-Jacques had spent the summer between their first and second years of their MBA program fund raising for their start-up venture capital (VC) firm, Harlem Capital Partners. Harlem Capital was founded upon the principle that addressing the... View Details

Keywords: Venture Capital Firm Compensation; Entrepreneurial Finance; Entrepreneurial Financing; Black Entrepreneurs; Black Leadership; Black Inventors; Inclusion; Minority-owned Businesses; Race And Ethnicity; Race Characteristics; Entrepreneurship; Venture Capital; Diversity; Race; Gender; Mission and Purpose; Social Enterprise; Financial Services Industry; United States

April 2018
Article

Elite Strategies and Incremental Policy Change: The Expansion of Primary Education in India

By: Akshay Mangla

This article analyzes India’s recent enactment of universal primary education. This programmatic policy change is puzzling given the clientelistic features of Indian democracy. Drawing on interviews and official documents, I demonstrate the catalytic role of committed... View Details

Keywords: Education; Policy Change; Policy Elites; Institutions; India; Early Childhood Education; Policy; Education Industry; India

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