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Site Credits - The Human Factor – Baker Library | Bloomberg Center, Historical Collections

HBS Home HBS Index Contact Us Harvard Business School Baker Library Historical Collections The Human Factor Introducing the Industrial Life Photograph Collection at the Baker Library Introduction The Exhibition Bibliography Site Credits... View Details
  • 01 Apr 2000
  • News

Marketing Muscle

Edwards's role in making Yahoo! one of the most recognized names in the Internet economy taught the industry a lesson in the importance of brand-name recognition. Shunned no longer, marketers are "the new rock stars of the Internet,"... View Details
  • March 2010
  • Article

I'll Have the Ice Cream Soon and the Vegetables Later: A Study of Online Grocery Purchases and Order Lead Time

By: Katherine L. Milkman, Todd Rogers and Max Bazerman
How do decisions made for tomorrow or two days in the future differ from decisions made for several days in the future? We use data from an online grocer to address this question. In general, we find that as the delay between order completion and delivery increases,... View Details
Keywords: Time Management; Service Delivery; Internet and the Web; Decisions; Customers; Retail Industry
Citation
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Milkman, Katherine L., Todd Rogers, and Max Bazerman. "I'll Have the Ice Cream Soon and the Vegetables Later: A Study of Online Grocery Purchases and Order Lead Time." Marketing Letters 21, no. 1 (March 2010): 17–35.
  • 08 May 2014
  • News

The Sky's the Limit

promoted to an executive for Global Business, Commercial Systems and Services at Sikorsky Aircraft Corporation, overseeing non-military sales, customer completions and support worldwide. Eaton's message, which she has spread everywhere... View Details
Keywords: Jill Radsken; women's issues; avaition; Air Transportation; Transportation
  • 01 Oct 2000
  • News

HBS Alumni Association Board of Directors: President's Report

distance learning while supporting the development of Baker Library's Working Knowledge Web site (www.hbsworkingknowledge.hbs.edu). HBS Clubs Recognizing that clubs must "reinvent" themselves in order to stay current among competing... View Details
  • 01 Jun 2001
  • News

Point, Click, Give: Internet Fuels Philanthropic Fundraising Revolution

to “The e-Philanthropy Revolution,” a recent working paper by HBS professor James E. Austin. His study of more than 150 WEBSEs illuminates the dynamics, challenges, and strategies of this nascent industry that links potential donors to... View Details
Keywords: Anne Kavanagh; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services
  • 01 Jun 2000
  • News

HBS Business Plan Contestants Pin Their Hopes on the Internet

prominent LBO firm of Clayton, Dubilier & Rice -- as well as $10,000 in cash and in-kind professional services worth $10,000. The judges for the final competition included a number of HBS graduates and represented an array of top venture... View Details
  • 01 Dec 2005
  • News

What’s Next for You?

managing people who are motivated by passion and commitment, not ambition or money. It’s an environment that can be hugely rewarding, but you need to be prepared to do your own typing.” — Deborah Blagg Visit the Alumni Career Services... View Details
Keywords: Educational Support Services; Educational Support Services
  • 01 Jun 1999
  • News

HBS Alumni Association Board of Directors: President's Report

this service is available on the Alumni Web site - another good reason to check it out! Thanks so much for all you do to keep our alumni network alive and thriving. Communication is key to this equation, and... View Details
  • Profile

Luc Sirois

The health care industry needs so much improvement, it will take a whole movement to fix it. “The more leaders, the better,” says Luc Sirois (MBA 1997), who sees progress coming not through a single organization, but rather from groups of... View Details
Keywords: Health Care; Technology; Nonprofit / Government
  • 05 Jul 2006
  • Working Paper Summaries

A Survey-Based Procedure for Measuring Uncertainty or Heterogeneous Preferences in Markets

Keywords: by Pai-Ling Yin; Web Services; Web Services
  • 01 Jun 2015
  • News

The Military and the MBA: Lance Batchelor (MBA 1993)

and services to consumers over 50 in the United Kingdom. The first three to six months, almost everybody who arrives at HBS is convinced that the admissions office must have made a mistake, that they’re going to get caught out. If you... View Details
Keywords: National Security and International Affairs; Government
  • 26 Jun 2000
  • Research & Ideas

What’s an Internet Business Model? Ask a Health Care Professional

will be done," Applegate said. "That ability to play above and below the line is fundamental to success because it provides revenue streams. There is nothing stickier than getting everyone in your industry to do business on your... View Details
Keywords: by Martha Lagace; Health
  • 01 Jun 2001
  • News

"Unheard Voices" Brings to Light Three Centuries of American Women at Work

entries in Nathaniel Chamberlain’s account book, this glimpse into 18th-century American domestic life is one of hundreds of stories about women and work that is surfacing thanks to a new initiative at Baker Library. The project, called “Unheard Voices: American Women... View Details
Keywords: Deborah Blagg; Professor Elton Mayo; Educational Services; Educational Services; Educational Services; Educational Services
  • 11 Mar 2013
  • Research & Ideas

Marissa Mayer Should Bridge Distance Gap with Remote Workers

Marissa Mayer's decision to ask Yahoo! employees to work from offices rather than at home has at least two potentially negative consequences, one for her and one for her employees. But she can mitigate both by linking personal and professional identity for herself and... View Details
Keywords: by Lakshmi Ramarajan; Web Services; Web Services
  • 01 Dec 2005
  • News

Connecting with Clubs

provide IT and Web site support. This year, for the first time, we have created a standing committee that will spend the next several months developing recommendations to make clubs stronger, enhance the links with HBS, and make the club... View Details
Keywords: Peter Cooper; Educational Support Services; Educational Support Services
  • 01 Apr 2008
  • News

“Let Us Now Praise Famous Women”

labels. Over the next 15 years, as the use of e-mail and the Web expanded, the work of the Records Office became more complex and demanding — paradoxically even as alums could do more and more online themselves. Do you remember, back in... View Details
Keywords: Educational Services; Educational Services
  • 02 Nov 2020
  • What Do You Think?

Is Antitrust Just a Quaint Notion in the Digital Age?

etc.” Several responses questioned whether there was damage to the consumer, often at issue in antitrust. As Shoshanna Zuboff pointed out, in “free” high-tech services, the consumer benefits and resulting satisfaction are highly visible; the costs are not.” Nick C... View Details
Keywords: by James Heskett; Service; Service; Service; Service; Service; Service
  • November 2001 (Revised January 2002)
  • Case

Monster.com: Success Beyond the Bubble

In 2001, Monster.com was an Internet site that, among other things, connected individuals seeking jobs with organizations wanting to hire. Its substitutes included help wanted classified advertising in newspapers. Monster was one of the few Internet companies that had... View Details
Keywords: Internet and the Web; Business Growth and Maturation; Service Operations; Service Delivery; Price Bubble; Growth and Development Strategy; Employment Industry
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Hallowell, Roger H., and Cate Reavis. "Monster.com: Success Beyond the Bubble." Harvard Business School Case 802-024, November 2001. (Revised January 2002.)
  • 15 Sep 2020
  • Working Paper Summaries

Time and the Value of Data

Keywords: by Ehsan Valavi, Joel Hestness, Newsha Ardalani, and Marco Iansiti; Web Services
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