Filter Results:
(3,626)
Show Results For
- All HBS Web
(3,626)
- People (2)
- News (452)
- Research (2,877)
- Events (11)
- Multimedia (34)
- Faculty Publications (2,232)
Show Results For
- All HBS Web
(3,626)
- People (2)
- News (452)
- Research (2,877)
- Events (11)
- Multimedia (34)
- Faculty Publications (2,232)
- 08 Jan 2014
- What Do You Think?
Do Productivity Increases Contribute to Social Inequality?
opportunities in industry and services. "It is difficult to imagine how that will continue there has to be some solution and that solution has to be governmental." Several were more philosophical about the issue. As Wayne... View Details
Keywords: by James Heskett
- Web
FAQs - Institute For Strategy And Competitiveness
ISC’s Value-Measurement in Health Care executive education courses is a good way for leaders to understand TDABC and how they can contribute to successful completion of these costing analyses. Q: Why are so few in the industry using the... View Details
- 01 Sep 2007
- News
Riding It Out
An ailing horse and an overweight Labrador retriever provided the inspiration for Becky Minard and Paal Gisholt (both MBA ’93) to launch SmartPak, a business that provides nutritional supplements, dog food, and supplies to customers... View Details
- 01 Jun 2001
- News
HBS Press Books in Brief
The Digital Enterprise: How to Reshape Your Business for a Connected World is an authoritative collection of cutting-edge Harvard Business Review articles, edited by HBR executive editor Nicholas G. Carr. Containing the latest thinking from leading minds in the new... View Details
- 05 May 2015
- First Look
First Look: May 5
address the diverse values and interests of their companies' stakeholders. Publisher's link: http://www.greenleaf-publishing.com/productdetail.kmod?productid=4059 May 2015 Environmentally Responsible Supply View Details
Keywords: Carmen Nobel
- 13 Jan 2021
- News
Silicon Valley’s “Detroit Moment”
where the ideas emanated from. Around the world, the best entrepreneurs are cross-pollinators. They are taking ideas and adopting them and that's kind of what I call the innovation supply chain. So ride-sharing obviously emanated in the... View Details
- 28 Apr 2022
- Blog Post
Climate Stories Episode #4: Erika Myers, World Resources Institute Ross Center for Sustainable Cities
increased 30% year over year. “Partly, that’s a result of feelings of oil insecurity and supply reductions,” Erika said. “But Tesla can’t fill all of the orders it’s receiving because of the high demand.” She applauded the choices and... View Details
- November 2007
- Article
A Model of Consumer Learning for Service Quality and Usage
By: Raghuram Iyengar, Asim Ansari and Sunil Gupta
In many services, e.g., the wireless service industry, consumers choose a service plan based on their expected consumption. In such situations, consumers experience two forms of uncertainty. First, consumers may be uncertain about the quality of their service provider... View Details
Keywords: Experience and Expertise; Customer Value and Value Chain; Learning; Price; Knowledge Use and Leverage; Marketing Strategy; Consumer Behavior; Service Delivery; Quality; Risk and Uncertainty; Service Industry
Iyengar, Raghuram, Asim Ansari, and Sunil Gupta. "A Model of Consumer Learning for Service Quality and Usage." Journal of Marketing Research (JMR) 44, no. 4 (November 2007): 529–544.
- 03 Oct 2013
- Research & Ideas
Lehman Brothers Plus Five: Have We Learned from Our Mistakes?
weakening the conditions of credit supply (especially in a slowly recovering economy) and improving the soundness of the financial system. The interaction between regulators and the private sector is a crucial ingredient in getting these... View Details
- 17 Aug 2010
- First Look
First Look: August 17
and the government stepped in with such programs as the TARP, BofA found itself tied to a financial anchor with a hard-line from the government that prevented BofA from abandoning ship. This case provides background on the financial crisis and the View Details
Keywords: Martha Lagace
- 02 Aug 2011
- First Look
First Look: August 2
hierarchy than the automotive sector due to the existence of numerous interfirm transaction cycles. Transaction cycles in turn can only arise if a subset of firms have two-way "vertically permeable boundaries." Such firms (1) participate in multiple stages of... View Details
Keywords: Sean Silverthorne
- 23 Apr 2019
- First Look
New Research and Ideas, April 23, 2019
readers? Use data science. Make money by doing deals with television and filmmakers and book publishers. The case describes the challenges of matching readers to stories and of helping writers produce better stories by supplying feedback... View Details
Keywords: Dina Gerdeman
- 23 Oct 2007
- First Look
First Look: October 23, 2007
integrated firms typically make more profit in the punishment phase than unintegrated upstream firms. The net result of these effects in an unintegrated industry is to facilitate upstream collusion. We provide conditions under which... View Details
Keywords: Sean Silverthorne
- 11 May 2017
- News
Going with the Flow
about because, as had been the case with stem cells, Fisher began observing a critical—and growing—gap between supply and demand. “Blood and water are both life transport systems—our rivers and oceans are our earth’s circulatory system,”... View Details
Keywords: Robert S. Benchley
- 01 Sep 2017
- News
History’s Lessons
succeeded in cutting all major supply lines to the city, and on September 1, Confederate forces under the command of General John Bell Hood evacuated the area. The next day, Sherman’s army marched in, raising the American flag over city... View Details
- 01 Mar 2013
- News
Sizing Up Social Impact
after stints at the World Bank and at his family's industrial distribution business. "Then you have to consider the outputs: Did they use this new technology and training? Did it produce more bananas or mangoes or pineapples? Did they... View Details
- 23 Oct 2018
- First Look
New Research and Ideas, October 23, 2018
By: Deller, Carolyn, and Tatiana Sandino Abstract—Using retail chain data, we study the effects of a tournament incentive plan based primarily on objective performance, but incorporating managerial discretion in the selection of winners.... View Details
Keywords: Dina Gerdeman
- 25 Aug 2022
- News
September 2022 Alumni and Faculty Books
to make good relationships alongside great deals, earn respect while earning multi-million dollar returns, and maintain character even when surrounded by an industry full of characters. Let’s Be Frank began in the final years of Frank... View Details
- 01 Jun 2025
- News
Alumni and Faculty Books
political and social landscape. Don Gillis, a Flynn senior advisor, chronicles the inspiring journey of a city that dared to challenge the entrenched power brokers―including developers, landlords, and banking industry leaders―through... View Details
- 03 May 2011
- First Look
First Look: May 3
Download the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1815370 Strategy as Innovation: Emergent Goal Formation in a Nascent Industry Authors:Tiona Zuzul and Amy C. Edmondson Abstract Building on research in strategy... View Details
Keywords: Sean Silverthorne