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Show Results For
- All HBS Web
(8,575)
- People (37)
- News (3,000)
- Research (3,657)
- Events (54)
- Multimedia (90)
- Faculty Publications (1,424)
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
In their new book, Uncommon Service: How to Win by Putting Customers at the Core of Your Business, coauthors Frances Frei and Anne Morriss maintain that it is possible for organizations to reduce costs while dramatically enhancing... View Details
- 13 Dec 2019
- Blog Post
All Is Well in Texas: How Julia Cheek Founded Her At-Home Lab Testing Startup, EverlyWell
Julia Cheek’s time at HBS was nothing short of inspirational. In fact, two unicorn startups, Coupang, and Grab-Taxi all came out of her section alone! When she started at HBS in 2009, many of her classmates, regardless of previous... View Details
- 10 Aug 2008
- News
Is Google a Media Company?
- 12 Sep 2008
- News
Return of 8% for Harvard Endowment
- Blog
Reinventing the GMP Experience
Programs, we integrate on-campus modules with virtual modules to help participants minimize time away from the office and home while still maximizing learning. With the General Management Program (GMP), we have gone even further to enable... View Details
- 26 Jun 2020
- Research & Ideas
Why Japanese Businesses Are So Good at Surviving Crises
government no longer needed Yamato’s help. Soon after visiting the Tohoku area and seeing the devastation, Kigawa felt it was time to give back to an area that had previously boosted his business with the delivery of fish and agricultural... View Details
Keywords: by Dina Gerdeman
- 05 Mar 2008
- What Do You Think?
Where Will Management Innovation Take Us?
Summing Up Will management innovation be "pushed" or "pulled"? Competitive organizations in the future will be managed differently. This will require new roles for managers. But according to respondents to this month's... View Details
Keywords: by Jim Heskett
- Web
Getting Started - Christensen Center for Teaching & Learning
Although some instructors seem to be "born" case teachers, for most it is learned over time through careful study and practice. A critical first step for new case teachers is attitudinal: a willingness to... View Details
- 11 Jan 2021
- Research & Ideas
Is A/B Testing Effective? Evidence from 35,000 Startups
so much easier to make all these slight improvements, A/B testing also allows the firm to free up the time it would have spent tinkering with the small stuff, which it now delegates to the A/B testing tool,” he says. “The founders can now... View Details
Keywords: by Kristen Senz
- 01 Mar 2024
- News
Action Plan: Wild at Heart
At first glance, Heather Evans (MBA 1983) might not seem the likeliest candidate for a career in ecological landscaping. A former chief marketing officer and “true urbanist” (“to the extent I used to hate visiting people in the country!”), Evans spent most of her life... View Details
- 17 Jan 2012
- First Look
First Look: January 17
http://www.cengage.com/search/productOverview.do?Ntt=9781111972301&N=16+4294922453&Ntk=P_Isbn13 Behavioral Corporate Finance: A Current Survey Authors:Malcolm Baker and Jeffrey Wurgler Publication:In Handbook of the Economics of Finance. Vol. 2, edited by... View Details
Keywords: Sean Silverthorne
- Web
Systems Integration - Institute For Strategy And Competitiveness
compared with care received at higher volume facilities. Although volume is not the immediate goal, volume for complex therapies can be a proxy for value and needs to be considered when integrating and rationalizing service lines. Additionally cost needs to be... View Details
- 01 Jun 2024
- News
Quantum Leap
“This is the first new kind of computer in 75 years,” says John Levy (MBA 1979), CEO of the quantum computing startup SEEQC. “And we’re building it on a chip!” Strolling through his company’s design and testing facility in Elmsford, New York, Levy looks less like a... View Details
- 16 Feb 2016
- First Look
February 16, 2016
the need to align new hires to company values, 2) the complexity of operations (which we claim reduces the time the unit manager has to select new employees), and 3) the... View Details
Keywords: Sean Silverthorne
- 01 Mar 2024
- News
Counter Intelligence
When Pano Christou (AMP 195, 2018) was hired at Pret A Manger in 2000, the idea that he would one day run the entire company could not have been further from his mind. At the chain’s Carnaby Street shop, in London’s Soho district, the 22-year-old had enough work just... View Details
Keywords: Amy Crawford
- 01 Nov 1999
- Research & Ideas
John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922
all the benefits of the register, Patterson gave them scripts to memorize. The practice of writing out sales arguments was rare, but not as new as some of Patterson's biographers claim. Booksellers and other canvassers had used scripts... View Details
Keywords: by Walter A. Friedman
- 01 Dec 2023
- News
In My Humble Opinion: Plugged In
In a career spent investing in innovative startups at Intel, leading National Grid’s innovation and investment operations, and founding a nonpro t dedicated to advancing women and minorities to positions of top corporate leadership, Lisa Lambert (MBA 1997) always has... View Details
Keywords: Deborah Blagg
- 10 Oct 2007
- First Look
First Look: First Look: October 10
for assigning children to schools in Boston and New York and for facilitating exchanges of kidneys. Computers enable the design of "smart markets" that combine the inputs of users in complex ways:... View Details
Keywords: Martha Lagace
- 28 Jan 2014
- First Look
First Look: January 28
investors and fiduciaries. A wide range of contributors offer new perspectives on dynamics that drive the current emphasis on short-term investment returns. Moreover, they analyze the forces at work in markets around the world, which are... View Details
Keywords: Sean Silverthorne
- 29 Nov 2021
- Research & Ideas
How Bonuses Get Employees to Choose Work Over Family
results are outlined in a May article published in Organizational Behavior and Human Decision Processes called Are They Useful? The Effects of Performance Incentives on the Prioritization of Work Versus Personal Ties. Whillans coauthored the research with Julia Hur,... View Details
Keywords: by Rachel Kim Raczka