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Show Results For
- All HBS Web
(11,032)
- People (39)
- News (2,609)
- Research (6,725)
- Events (17)
- Multimedia (71)
- Faculty Publications (4,579)
- 13 Jun 2017
- First Look
First Look at New Research and Ideas, June 13
Business School Case 817-088 Hygeia Group: Delivering Quality Care in Nigeria Fola Laoye is the Group Managing Director of Hygeia Group, a Nigerian healthcare insurer and... View Details
Keywords: Sean Silverthorne
- 01 Dec 2017
- News
Alumni and Faculty Books for December 2017
rising leaders in 120 companies and how they dealt with them. The challenges included handling rising pressure and recovering from mistakes; dealing with office villains;... View Details
- 14 Nov 2006
- First Look
First Look: November 14, 2006
management of variability often requires a company to influence customers' behavior. Managers attempting that kind View Details
Keywords: Sean Silverthorne
- August 2007 (Revised July 2008)
- Case
HCL Technologies (A)
When Vineet Nayar became president of HCL Technologies, a global IT services business, in April 2005, he knew the company needed drastic change. Since its founding as a hardware company in the 1970s, HCL had grown into an enterprise with $3.7 billion in revenues and a... View Details
Keywords: Customer Relationship Management; Multinational Firms and Management; Employee Relationship Management; Leading Change; Organizational Change and Adaptation; Competition; Information Technology Industry; Service Industry; India
Hill, Linda A., Tarun Khanna, and Emily Stecker. "HCL Technologies (A)." Harvard Business School Case 408-004, August 2007. (Revised July 2008.)
- 01 Jun 2017
- News
Alumni and Faculty Books for June 2017
develop a high-level blueprint of the IT systems, decide where to locate and how to lay out floor plans, set up relationships with suppliers, and design a View Details
- 01 Sep 2015
- News
Alumni and Faculty Books for September 2015
measurement tool, the Total Motivation Factor, enables managers to measure the strength of the company culture and track improvements over time.... View Details
- 03 Jun 2020
- Research & Ideas
Who Guarantees Your Workplace Is Safe for Return?
There are many, but here are examples of each. Settings: Air flow and other engineering steps. Before you think of moving back into your office building or shop, you should... View Details
- 01 Feb 2016
- Research & Ideas
CEOs and Coaches: How Important is Organizational 'Fit?'
Similarly, in the corporate world, talented managers need the right firm environment, the right organizational culture, and the organizational support and time to implement... View Details
- Web
Social Entrepreneurship and Systems Change - Course Catalog
insights, frameworks and tools needed. Graduates will be well-positioned for roles that demand a deep understanding of leading and scaling social View Details
- 04 Dec 2023
- Blog Post
My Summer of Joy with the National Parks Service
Hi all, my name is Rhea! I was lucky enough to work for the National Park Service this summer as a business management intern with the Submerged Resources Center (SRC). The SRC is the NPS national dive program, responsible for... View Details
Keywords: Nonprofit / Government
- December 2015 (Revised February 2016)
- Case
Ocado
By: José Alvarez, David E. Bell and Damien McLoughlin
In 2015, U.K.-based Ocado was the world's largest pure player in the online home-delivery grocery business and was gaining a growing share of the highly competitive U.K. grocery market. Ocado had made heavy investments in technology, including a highly automated... View Details
Keywords: Ocado; Grocery; Retail; Online Grocery; Supermarket; Delivery Models; Service Models; United Kingdom; Technology; Operations Management; Digital Platforms; Competition; Internet and the Web; Service Operations; Service Delivery; Supply Chain; Marketing; Food and Beverage Industry; Food and Beverage Industry; United Kingdom
- 23 Jul 2001
- Research & Ideas
How One Center of Innovation Lost its Spark
the downsides of the cluster phenomenon. After the French tire maker Michelin introduced radial tire technology—which in effect doubled a tire's useful life—Akron tire companies quickly began to lose their... View Details
- 06 Dec 2021
- News
Digitalization: The Key to the Future of HBS
management and delivery platform that is School-wide. Then we can think about what additional things we can do on top of those platforms—apps that anybody can build to amplify... View Details
Keywords: April White
- Web
Research Links - The Art of American Advertising
additional 500 trade cards, primarily from companies in the Boston area, some of which are housed in original scrapbooks. Both the Advertising Ephemera and Bates Trade Card... View Details
- January 2009 (Revised May 2009)
- Case
College Summit: Rethinking the Relationship Between Growth and Impact
By: Stacey M. Childress and Geoff Eckman Marietta
College Summit, a nonprofit organization "committed to the day when every student who can make it in college makes it to college," was faced with an important strategic decision. After growing rapidly at more than 30% a year for the last several years, founder and CEO,... View Details
Keywords: Secondary Education; Growth and Development Strategy; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Nonprofit Organizations; Education Industry
Childress, Stacey M., and Geoff Eckman Marietta. "College Summit: Rethinking the Relationship Between Growth and Impact." Harvard Business School Case 309-088, January 2009. (Revised May 2009.)
- 01 Dec 2000
- News
In War-Torn Liberia, Student Gains a Wealth of Experience
field, there is a critical need in project management for people with strong business skills." Ballou's work in Liberia also gave her a clearer sense of the role of business in... View Details
- 19 Aug 2015
- Research & Ideas
Codeacademy’s Delicate Work of Adding Monetization Without Crushing Mission
valuable asset. However, the company is now at a crossroads. It has grown so big and so popular that it must consider monetizing certain aspects of its business to ensure... View Details
- 24 Aug 2016
- Research & Ideas
Can Obamacare Be Saved?
company to pull out of the exchanges. The largest health insurer in the US, UnitedHealth Group, never really embraced the exchanges in the first place and has also suspended... View Details
- 10 Mar 2021
- News
Turning Point: Coming to Cambodia
musician to get her first-ever passport for travel outside of Cambodia. In a traditionally hierarchical culture, I showed younger managers how to speak up—and I encouraged their bosses to listen. View Details
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
provide insights into why and how investors use reported environmental, social, and governance (ESG) information. Relevance to investment performance is the most frequent motivation for use View Details
Keywords: Sean Silverthorne