Levers Of Control - Publications - Faculty & Research

20 Apr 2020
Book

Why COVID-19 Raises the Stakes for Healthy Buildings

occupied, preferably using demand control ventilation. Select the right filter for the location of your building. (Check out the terrific report by Brent Stephens, Terry Brenna, and Lew Harriman, “Selecting... View Details

Keywords: by Kristen Senz; Real Estate; Health

12 Dec 2019
Research & Ideas

How to Turn Down the Boil on Group Conflict

feel. Lees and Cikara found similar results for other scenarios, involving changes to selection of judges, campaign financing, and renaming of a state highway. (The researchers purposefully stayed away from... View Details

Keywords: by Michael Blanding

16 Sep 2013
Research & Ideas

Earnings Calls That Get Lost in Translation

The CEO's key to a successful earnings call with investors? Crystal clear communication. Earnings calls are typically held after the release of quarterly earnings, allowing company executives a chance to brief investors, analysts, and... View Details

Keywords: by Dina Gerdeman

21 May 2020
Research & Ideas

Fighting the COVID Blues: Advice from Business Research

risks—including spending hours reading or watching the news. "This is such an impermanent state of affairs that we just have to do as best we can." Rather than ruminating on the virus and replaying possible future outcomes in our minds,... View Details

Keywords: by Dina Gerdeman and Danielle Kost

07 Mar 2013
Research & Ideas

Video: Harvard Business School at the Kumbh Mela

restrict the religious groups' acreage and make the roads even wider to control foot traffic—and land disputes-even more? What about expanding the festival site northward, thereby creating the equivalent of... View Details

Keywords: by Jim Aisner; Construction; Real Estate

06 Jul 2015
Research & Ideas

Money and Quotas Motivate the Sales Force Best

randomly by branch, interspersed with control weeks. At the beginning of a test week, the company would send a text message to members of the sales force in a given branch,... View Details

Keywords: by Roberta Holland; Retail

06 May 2002
Research & Ideas

A Toolkit for Customer Innovation

regulatory, and quality control expertise. On average, the client eventually accepts only 15% of all new flavors for full market evaluation, and only 5% to 10% make their way to the marketplace. Meanwhile,... View Details

Keywords: by Stefan Thomke & Eric Von Hippel

19 May 2020
Research & Ideas

Why Privacy Protection Notices Turn Off Shoppers

make you feel less safe by making you conscious of just how much you are giving away? A new working paper finds that it’s more likely to be the latter. “Even if a privacy policy is meant to be assuaging, it can prime you to think about... View Details

Keywords: by Michael Blanding; Retail

15 Feb 2017
Op-Ed

What Africa Can Teach the United States About Funding Infrastructure Projects

entrepreneurs (like Waze or Uber) from open data sources—rather than being controlled by a central utility. Pricing can vary by demand or by user’s ability to pay. This provides an astonishing ability to improve how the existing... View Details

Keywords: by John Macomber; Construction

08 Dec 2008
Research & Ideas

Thinking Twice About Supply-Chain Layoffs

limited control over sales," says Ton. "And of course, those boring supply-chain tasks won't get done." "Retailers have to cut labor to some extent when sales are lower," Ton says, "but they need to be... View Details

Keywords: by Julia Hanna; Retail

23 Apr 2020
Research & Ideas

This Crisis Loan Program Preserved Jobs—and Made Money

likely to stay employed and in professions where they want to develop a career. For the government, Vallée recommends, “Go big, as the efficiency of this tool is proven, while staying attentive to crafting the most appropriate design to... View Details

Keywords: by Rachel Layne; Financial Services

22 Apr 2002
Lessons from the Classroom

Entrepreneurship: It Can Be Taught

people who start companies have to do. Many of our students are confronted for the first time with some very realistic problems. We then move on to managing relationships. Since an entrepreneur really doesn't own everything but tries to... View Details

Keywords: by Staff

07 Apr 2003
Research & Ideas

Three Steps for Crisis Prevention

It's all too easy, of course, to play Monday-morning quarterback when things go terribly wrong. That's not our intent here. We readily admit that many surprises are unpredictable—that some bolts out of the... View Details

Keywords: by Michael D. Watkins & Max H. Bazerman

06 Jan 2011
What Do You Think?

How Should Management Deal With “Anonymous”?

intended victim. (Ironically, in the meantime we have learned that the "worm" that attacked Iran's nuclear centrifuges and sent them whirling out of control and into self-destruction in all... View Details

Keywords: by James L. Heskett

03 May 2004
Research & Ideas

Business History around the World

control and the growth of professional management seen in the United States. That debate continues. But this book does report compelling research that shows that, historically, family ownership and... View Details

Keywords: by Cynthia Churchwell

03 Oct 2013
Research & Ideas

Lehman Brothers Plus Five: Have We Learned from Our Mistakes?

solutions aren't straightforward. Some reforms are surely not as strong as they should be, and current events in Congress should remind us that risks can escalate beyond the control of even the best... View Details

Keywords: Re: Multiple Faculty; Banking; Financial Services; Construction; Real Estate

24 Oct 2017
Research & Ideas

Tax Reform is on the Front Burner Again. Here’s Why You Should Care

expand the reach of the EITC and using that as a lever for achieving redistribution would potentially be more powerful and popular. It's not something that's [happening], at least from what we've got so far.... View Details

Keywords: by Sean Silverthorne

28 Oct 2013
Research & Ideas

Responsible Leadership in an Unforgiving World

and companies were." Book Excerpt The Good Struggle: Responsible Leadership in an Unforgiving World Joseph Badaracco Read An Excerpt Markets today not only control the buying and selling of goods and... View Details