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Show Results For
- All HBS Web
(6,821)
- People (21)
- News (935)
- Research (5,120)
- Events (4)
- Multimedia (7)
- Faculty Publications (4,100)
- Fast Answer
Pension and retirement funds
Where can I find information on pension plans and retirement funds? To find out more on individual pension funds or create a list: Pensions & Investments Research Center: Screen by asset owner or money manager, or look up specific funds or... View Details
- 01 Jun 2010
- News
$how Me the Money
(which are often legal and unavoidable), while maintaining a strong anti-corruption and anti-capture stance. HBS professor Lou Wells, with many years of experience working on mining agreements and as a negotiator in Africa and Indonesia,... View Details
- Career Coach
Mark Hardie
earlier led new product innovation at Agero Inc., an automotive industry service provider. At Ipsos, Mark drove smartphone-based service innovation in the Futures Group. For... View Details
- September 1974
- Case
Max-Able Medical Clinic (A)
The issue concerns introduction of a new technology in health care delivery. The case requires the student to analyze the process for delivering health care via a new technology, the multiphasic testing facility. Analysis of patient flow, capacity, choice of tests, and... View Details
Keywords: Service Delivery; Technology Adoption; Health Care and Treatment; Service Industry; Service Industry
Abernathy, William. "Max-Able Medical Clinic (A)." Harvard Business School Case 675-040, September 1974.
- 05 May 2003
- Research & Ideas
Sharing the Responsibility of Corporate Governance
Harvard Business School professor Constance Bagley studies the intersection of business and law, and is interested in how companies can use legal resources as a competitive asset. In this interview, Bagley discusses ways businesses can... View Details
Keywords: by Carla Tishler
- September 2003 (Revised October 2010)
- Case
A Pain in the Hip
By: Richard M.J. Bohmer
Describes in detail the process of diagnosing the cause of a sore hip in a young girl. Referred to the emergency room by her pediatrician, the child is subjected to a set of diagnostic tests over a two-day period, each designed to reduce the uncertainty surrounding the... View Details
Keywords: Production; Service Delivery; Service Operations; Performance Improvement; Health Industry
Bohmer, Richard M.J. "A Pain in the Hip." Harvard Business School Case 604-012, September 2003. (Revised October 2010.)
- September 1999 (Revised September 1999)
- Case
Convergys Corporation
By: Stephen P. Bradley and Kelley Porter
Focuses on the important issue of capturing the synergies between the two sides of the business, Information Management Group (IMG) and Customer Management Group (CMG). In addition, the case also addresses strategic issues from each of the individual businesses. For... View Details
- August 2005 (Revised December 2006)
- Case
Procter & Gamble: Electronic Data Capture and Clinical Trial Management
By: Robert S. Huckman and Mark J. Cotteleer
Considers whether the management of Procter & Gamble (P&G) Pharmaceuticals should adopt Web-based electronic data capture (EDC) as the default standard for the management of its clinical drug trials. Provides a detailed description of the existing paper-based process... View Details
Keywords: Health Testing and Trials; Internet and the Web; Information Technology; Adoption; Business Processes; Industry Structures; Technological Innovation; Service Operations; Pharmaceutical Industry; United States
Huckman, Robert S., and Mark J. Cotteleer. "Procter & Gamble: Electronic Data Capture and Clinical Trial Management." Harvard Business School Case 606-033, August 2005. (Revised December 2006.)
- 07 Jul 2020
- Research & Ideas
Market Investors Pay More for Resilient Companies
The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details
- 25 Apr 2014
- Research & Ideas
To Pay or Not to Pay: Argentina and the International Debt Market
fight for the long haul. The legal battle will culminate in the United States Supreme Court, with a ruling expected in June. Not Setting Precedent While most observers remain focused on the outcome of the Argentina case, the bigger... View Details
Keywords: by Laura Alfaro
- 01 Sep 2016
- News
Case Study: Alumni Advice for a Health Care Startup
has also begun helping employers meet their workers’ complex care issues by offering an upgrade from existing solutions such as elder care services or employee assistance programs (EAP), the latter of which essentially provide access to a... View Details
- 25 Apr 2014
- News
Strategists analyze market forces—great strategists also look beyond the market
Traditionally, corporate strategists define industry structure, competitive positions, resources, and knowledge flows as the key sources of competitive advantage. Within these sources, they look for areas of opportunity in the market that... View Details
- 01 Dec 2004
- News
Ideas: Books
and values of negotiation beyond formal legal requirements. They address issues such as what we owe our counterparts in the way of candor or disclosure, to what extent we should use financial or legal... View Details
- 01 Jun 2003
- News
Up Against The Firewall
to law enforcement? How much disclosure is legally required, and how much is appropriate ethically? How will disclosure affect the company’s stock price and prospects for attracting future business? For any executive, it’s a nightmare... View Details
- 2010
- Working Paper
Specialization and Variety in Repetitive Tasks: Evidence from a Japanese Bank
By: Bradley R. Staats and Francesca Gino
Sustaining operational productivity in the completion of repetitive tasks is critical to many organizations' success. Yet research points to two different work-design related strategies for accomplishing this goal: specialization to capture the benefits of repetition... View Details
Keywords: Employees; Working Conditions; Service Delivery; Performance Productivity; Financial Services Industry; Japan
Staats, Bradley R., and Francesca Gino. "Specialization and Variety in Repetitive Tasks: Evidence from a Japanese Bank." Harvard Business School Working Paper, No. 11-015, August 2010. (Revised May 2011.)
- 01 Sep 2006
- News
Notebook
type of service — video, voice, data, entertainment — as efficiently as possible. The industry is changing fast, and while it means opportunity for us, it also means investment and change. — Margie Kelley View Details
- 21 Aug 2000
- Research & Ideas
Faculty Research Looks to Latin America
Corporate Governance." ProfessorAlexander Dyck Dyck: "What I think is most interesting are… countries that have weak legal protections that nonetheless pursue share-issue privatizations. And the question is: Is that... View Details
Keywords: by Martha Lagace
- 01 Jun 2005
- News
Fellowship Campaign Approaching Goal
recently established a fund to support students who intend to work to improve society. “Today not only is the debt burden much higher, but the education the School provides is extremely valuable to those interested in public service or... View Details
- 01 Oct 1997
- News
Class of 1997 Graduates with Distinction
van der Boor (all MBA '97). Their group developed a plan to launch Omnicom Technologies, an enhanced fax management system. A total of $50,000 in cash and in-kind services (accounting assistance from Arthur Andersen LLP and View Details
- 01 Mar 2018
- News
March 2018 Alumni and Faculty Books
an in-depth analysis of the opportunities and challenges, both traditional and contemporary, of doing business in India. Great Service Made Simple by Frederic B. Sargent (OPM 2) (The Sustainable Service... View Details