Publications

30 May 2000
Research & Ideas

Market Makers Bid for Success

rudimentary auction technology that would work across the network. What was difficult was getting the right information at the marketplace. It became clear that there needed to be a whole market... View Details

Keywords: by Staff; Technology; Technology

November 2019 (Revised February 2022)
Teaching Note

Innovation at Uber: The Launch of Express POOL

By: Chiara Farronato and Sarah Mehta

Teaching Note for HBS No. 619-003. Set in March 2018, the Case follows ride-sharing company Uber as it develops and launches a new product called Express POOL. The Teaching Note offers guidance for instructors who wish to use the case either with or without its dataset... View Details

Keywords: Innovation and Management; Innovation Leadership; Innovation Strategy; Technological Innovation; Information Technology; Mobile and Wireless Technology; Applications and Software; Digital Platforms; Decision Making; Technology Industry; California; San Francisco

01 Feb 1997
News

HBS Alumni Association Board of Directors: President's Report

"Governing for Nonprofit Excellence: Critical Issues for Board Leadership." This was a terrific opportunity to sample one of the short program offerings of Executive Education. As with so many HBS experiences, I came away with a wealth of valuable View Details

26 Nov 2019
News

Fintech, Small Business & the American Dream

Source: Mills Source: Mills Drawing on her experience leading the US Small Business Administration as a member of President Barack Obama’s Cabinet, Senior Fellow Karen Gordon Mills explores the ways technology is changing financial... View Details

Keywords: fintech; Artificial intelligence; Small business

01 Oct 2001
News

Ready for Takeoff: Web Portal Enters Second Phase

information that will help them throughout their careers, whether they're mulling over the idea of starting a small business or already running a multimillion dollar corporation. "Working Knowledge makes the work done at HBS accessible... View Details

Keywords: Lory Hough; Information; Information; Information; Information

01 Jun 1997
News

MBA Program:Rapid Innovation in '96

having to wait a full year to implement changes." Information Technology Information technology has quickly become an integral part of the MBA... View Details

January 2002 (Revised July 2002)
Case

Vialog Corporation

By: Richard G. Hamermesh and Michele Lutz

Traces the origin of Vialog Corp.--from its founding in 1996 through a roll-up of several independent teleconferencing companies in 1997 and its initial public offering (1999) and eventually to a potential merger or acquisition in June 2000. The company has grown... View Details

Keywords: History; Business Exit or Shutdown; Internet and the Web; Corporate Entrepreneurship; Partners and Partnerships; Initial Public Offering; Business Growth and Maturation; Mergers and Acquisitions; Business Processes; Information Technology Industry; Europe

01 Mar 2010
News

Noted & Quoted

“Unfortunately, the technology for growing flu viruses to make vaccines is fifty years old — it’s chicken eggs.” — HBS Professor of Management Practice and former Merck CEO Raymond Gilmartin, at a November HBS panel discussion on drug... View Details

Keywords: Information; Information

February 2000 (Revised August 2000)
Case

Boston.com

By: Thomas R. Eisenmann and Jon K Rust

How aggressively should an incumbent move when developing an online business that threatens its core product? With Internet competitors taking direct aim at the traditional print newspaper business model, the Boston Globe fought back with its own web initiative,... View Details

Keywords: Corporate Entrepreneurship; Decision Making; Change Management; Internet and the Web; Customer Relationship Management; Competitive Strategy; Information Technology Industry; Information Technology Industry; United States

03 Mar 2017
News

Big Blue’s Big Bet

mistakes, and all the while they fed it books, dictionaries, the Bible, encyclopedias, everything. They tested it, endlessly, reinforcing the methods that had led to correct answers and amending the mistakes, which meant tweaking the algorithms View Details

Keywords: Paul Kix; illustrations by Dan Page

September 1996
Case

InterSoft of Argentina (C)

By: Linda A. Hill and Stacy Palestrant

Supplements the (A) and (B) cases. Designed to be handed out at the end of class. View Details

Keywords: Applications and Software; Cross-Cultural and Cross-Border Issues; Business Growth and Maturation; Mergers and Acquisitions; Management Teams; Groups and Teams; Partners and Partnerships; Conflict Management; Information Technology Industry; Argentina; Russia

2011
Article

Group Size and Incentives to Contribute: A Natural Experiment at Chinese Wikipedia

By: Michael Zhang and Feng Zhu

In this paper, we examine the causal relationship between group size and incentives to contribute in the setting of Chinese Wikipedia, the Chinese language version of an online encyclopedia that relies entirely on voluntary contributions. The group at Chinese Wikipedia... View Details

Keywords: Rights; Motivation and Incentives; Internet and the Web; Valuation; Groups and Teams; Knowledge Sharing; Behavior; Satisfaction; Size; Government and Politics; Economics; Information Technology Industry; Hong Kong; Taiwan; Singapore

Find at Harvard

01 Dec 2013
News

HBX: Expanding Our Reach

intended to enhance rather than compete with or substitute for current offerings. Finally, the platform will be built on a robust and self-sustaining economic model. “We are committed to leveraging technology to develop highly... View Details

Keywords: online learning; curriculum; Information; Information

May 1983 (Revised December 1987)
Case

Technical Data Corp.

By: William A. Sahlman

Describes a decision confronting the president of a small company about selling some or all of the shares in his company to another firm. Technical Data Corp. provides analytical services to professional bond market traders over a system of computer terminals operated... View Details

Keywords: Stocks; Entrepreneurship; Business Startups; Internet and the Web; Information Infrastructure; Mobile and Wireless Technology; Valuation; Negotiation Tactics; Mergers and Acquisitions; Corporate Strategy; Horizontal Integration; Information Industry; Information Industry

01 Sep 2017
News

Read All About It: Journalism Can Be Profitable

some sort of compensation for it—through donations or subscriptions. That is the path forward. How is social media changing the consumption of information and the consumer’s ability to access a diversity of ideas? —Janet Simpson Benvenuti... View Details

Keywords: April White; New York Times; newspapers; Google; Wirecutter; social media; Facebook; Information; Information

01 Feb 1997
News

Conversing in Cyberspace: Students and Alumni Talk Management

the class on October 25. Garvin structured the dialogue by creating alumni-student groups, posing a series of guiding questions, and instructing participants in their roles. Support came from several quarters: Information View Details

Keywords: Daniel Penrice

May 2020
Case

Numenta in 2020: The Future of AI

By: David B. Yoffie, Cameron Armstrong, Mei Tao and Marta Zwierz

In 2020, Numenta’s co-founder, Jeff Hawkins, completed his pathbreaking research on artificial intelligence. His co-founder and CEO, Donna Dubinsky, had to find a business model to monetize the technology. This case explores the challenges of building a business... View Details

Keywords: Artificial Intelligence; Monetization; Information Technology; Strategy; Intellectual Property; Business Model; AI and Machine Learning; Technology Industry