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  • 26 Apr 2011
  • Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

Earth Day focuses the world's attention on the both the dangers and opportunities facing the planet. But sustainability and the intersection between business and the environment are issues that need to be addressed all the time, as cities grow, resources diminish, and... View Details
Keywords: by Staff; Energy; Utilities
  • 23 Jan 2007
  • First Look

First Look: January 23, 2007

introducing a generation to the practice of personal computing and laying the foundation for the Information Age. Gates and Jobs turned their curiosity about electronics into a multi-billion dollar industry. From early experiments like... View Details
Keywords: Martha Lagace
  • 15 Sep 2009
  • First Look

First Look: September 15

more: http://www.blackwellreference.com/public/tocnode?id=g9780631215066_chunk_g978063121506624 Peer-to-Peer File Sharing and the Market for Digital Information Goods Authors:Ramon Casadesus-Masanell and... View Details
Keywords: Martha Lagace
  • May 2021
  • Simulation

Customer Compatibility Exercise Application

By: Ryan W. Buell
Customers impose considerable variability on the operating systems of service organizations. They show up when they wish (arrival variability), they ask for different things (request variability), they vary in their willingness and ability to help themselves (effort... View Details
Keywords: Customer Compatibility; Customer Relationship Management; Strategy; Service Operations; Service Delivery; Performance Efficiency; Analysis; Consumer Behavior; Analytics and Data Science
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  • January 2021 (Revised May 2021)
  • Case

Ocado Group: Ready for the Future

By: José B. Alvarez, Damien McLoughlin and Natalie Kindred
Keywords: Growth and Development; Innovation and Invention; Innovation and Management; Innovation Strategy; Innovation Leadership; Strategy; Disruption; Disruptive Innovation; Internet and the Web; Consumer Behavior; Crisis Management; Customer Value and Value Chain; Food and Beverage Industry; Retail Industry; Consumer Products Industry; Agriculture and Agribusiness Industry; Technology Industry; United Kingdom; United States; Europe
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  • 08 Apr 2014
  • First Look

First Look: April 8

http://ssrn.com/abstract=2414478 Information and Incentives in Online Affiliate Marketing By: Edelman, Benjamin G., and Wesley Brandi Abstract—We examine online affiliate View Details
Keywords: Sean Silverthorne
  • 06 Aug 2024
  • Op-Ed

What the World Could Learn from America's Immigration Backlash—100 Years Ago

immigrants might increase labor market competition for native-born workers, lowering their wages and their employment prospects. Cultural. Immigration is associated with the influx of people with different traditions, races, religions,... View Details
Keywords: by Marco Tabellini
  • 20 Mar 2007
  • First Look

First Look: March 20, 2007

relies heavily on foreign debt. Access to such debt is suddenly curtailed when there is a downturn in market sentiment regarding the Icelandic economy as a whole. Students will reflect on the essential elements of a communications... View Details
Keywords: Martha Lagace
  • 18 Apr 2018
  • First Look

First Look at New Research and Ideas, April 18, 2018

counterparts. The empirical evidence presented in the chapter demonstrates that diversified business groups can add value in mature markets such as Britain. Even the much-criticized conglomerates of the 1970s-1990s were quite successful... View Details
Keywords: Sean Silverthorne
  • 05 Aug 2014
  • First Look

First Look: August 5

current state of access to bank capital for small business from the best available sources. We explore both the cyclical impact of the recession on small business and access to credit and several structural issues in that impede the full recovery of bank credit View Details
Keywords: Sean Silverthorne
  • 03 Jul 2012
  • First Look

First Look: July 3

film magazine Cahiers du Cinéma contributed to strengthening the characterization of film as art in France. The note provides background information on the magazine's history, on the French film industry, and on French film magazines.... View Details
Keywords: Sean Silverthorne
  • 30 Jun 2008
  • Research & Ideas

Rethinking Retirement Planning

claim." When the global stock market and interest rates began to decline in 2000, many corporations faced a double whammy when returns on pension assets were well below expectations and pension liabilities rose by much more than... View Details
Keywords: by Julia Hanna; Banking; Financial Services
  • 05 May 2003
  • Research & Ideas

Sharing the Responsibility of Corporate Governance

the board take into account? Bagley: The Business Roundtable is to be commended for its clear stand on the importance of selecting an ethical CEO. Anyone who ever wondered whether ethics matters need only look at the outflow of funds from the equity View Details
Keywords: by Carla Tishler
  • 20 Sep 2016
  • First Look

September 20, 2016

hosts who have never had an African-American guest, suggesting only a subset of hosts discriminate. While rental markets have achieved significant reductions in discrimination in recent decades, our results suggest that Airbnb’s current... View Details
Keywords: Sean Silverthorne
  • 14 Sep 2010
  • First Look

First Look: September 14, 2010

of lighter labor market regulations and more human capital specialize relatively more in people management. There is evidence for complementarities between information and communication technology,... View Details
Keywords: Sean Silverthorne
  • 28 Aug 2007
  • First Look

First Look: August 28, 2007

instructors and students to build a framework of analysis that enables them to understand the challenges of international trade and investment and master the opportunities they represent. This framework is based on a systematic evaluation of the View Details
Keywords: Martha Lagace
  • 13 Apr 2020
  • Research & Ideas

Small Businesses Are Worse Off Than We Thought

of respondents reported optimism about their chances of surviving the crisis. However, only 70 percent of them expressed interest in pursuing such government subsidies. Cullen, an assistant professor at HBS who researches labor market... View Details
Keywords: by Kristen Senz; Financial Services
  • 14 Dec 2011
  • Research & Ideas

The New Measures for Improving Nonprofit Performance

today in the nonprofit sector. Back then, our clients were being asked to make significant investments in IT, so of course they asked, what's my return? As a result I got very engaged in how one collects and presents information to show... View Details
Keywords: by Julia Hanna
  • 15 Apr 2014
  • First Look

First Look: April 15

pay. We argue that this controversy increased wage comparisons within firms, particularly those with geographically dispersed managers-managers with the greatest information frictions. Following the controversy, pay in dispersed firms... View Details
Keywords: Sean Silverthorne
  • 04 Oct 2011
  • First Look

First Look: October 4

http://www.hbs.edu/research/pdf/12-019.pdf Market Interest in Nonfinancial Information Authors:Robert G. Eccles, Michael P. Krzus, and George Serafeim An abstract is unavailable at this time. Download the... View Details
Keywords: Sean Silverthorne

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