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January–February 2022
Article

Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion

By: Ryan Allen and Prithwiraj Choudhury

How does a knowledge worker’s level of domain experience affect their algorithm-augmented work performance? We propose and test theoretical predictions that domain experience has countervailing effects on algorithm-augmented performance: on one hand, domain experience... View Details

Keywords: Automation; Domain Experience; Algorithmic Aversion; Experts; Algorithms; Machine Learning; Future Of Work; Employees; Experience and Expertise; Decision Making; Performance

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Article

A Career Life-Cycle Perspective on Women's Health and Safety

By: Robert S. Kaplan, Chizoba L. Chukwura, Gregory H. Gorman, Vivian S. Lee, Chester B. Good, Kathleen L. Martin, Gregory A. Ator and Michael D. Parkinson

Women's health has demanded more attention from employers as women integrated into the workforce. Traditionally male-dominant fields and occupations require special attention to workplace design, physical standards for entry, employment practices, equipment, and health... View Details

Keywords: Women's Health; Healthcare Access; Workplace Design; Military Health System; Occupational Health; Medical Equipment ＆ Devices; Employees; Gender; Personal Development and Career

April 1964 (Revised September 1982)
Case

Empire Glass Co. (B)

Details the behavior of line managers, management staff, and workers in response to long-established control system developed by corporation headquarters. View Details

Keywords: Behavior; Management Systems; Employees; Manufacturing Industry

2019
Working Paper

Industrial Change, the Boundary of the Firm, and Racial Employment Segregation

By: John-Paul Ferguson and Rembrand Koning

Racial employment segregation between large workplaces in America has grown over the last generation. We know little about how changes in patterns of employment by economic sector have contributed to this growth, though. While there are many stylized narratives about... View Details

Keywords: Workplace Segregation; Firm Boundaries; Organizations; Employees; Segmentation; Race; Change; United States

October 2015
Article

The Value of Bosses

By: Edward P. Lazear, Kathryn L. Shaw and Christopher Stanton

How and by how much do supervisors enhance worker productivity? Using a company-based data set on the productivity of technology-based services workers, supervisor effects are estimated and found to be large. Replacing a boss who is in the lower 10% of boss quality... View Details

Keywords: Supervisors; Management Skills; Employees; Performance Productivity

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2013
Other Unpublished Work

NHS and Social Care Workforce: Meeting Our Needs Now and In the Future?

By: Candice Imison and Richard Bohmer

Keywords: Health Care; Work Force Management; Management; Employees; Health Care and Treatment; Public Administration Industry; Health Industry

29 Sep 2003
Research & Ideas

Pride Goeth Before a Profit

requesting them. Still slated to lose their jobs, the workers built cars so efficiently that they earned the right to a new-car launch. And when the time came to shut the plant down, headquarters had to refuse: The employees at Wilmington... View Details

Keywords: by Theodore Kinni

24 Jul 2019
Lessons from the Classroom

Can These Business Students Motivate Londoners to Do the Right Thing?

millions of extra pounds in tax revenue collected. "I’ve seen behavioral economics come into play in a variety of contexts, ranging from employee compensation and investment decisions to corporate strategy." The letter is an... View Details

Keywords: by Dina Gerdeman

August, 2024
Article

Absenteeism, Productivity, and Relational Contracts Inside the Firm

By: Achyuta Adhvaryu, Jean-François Gauthier, Anant Nyshadham and Jorge Tamayo

We study relational contracts among managers using a unique dataset that tracks transfers of workers across teams in Indian ready-made garment factories. We focus on how relational contracts help managers cope with worker absenteeism shocks, which are frequent, often... View Details

Keywords: Implicit Contracts; Productivity; Misallocation; Absenteeism; Supervisors; Readymade Garments; Performance Productivity; Employees; Relationships; Fashion Industry; India

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2020
Working Paper

No Line Left Behind: Assortative Matching Inside the Firm

By: Achyuta Adhvaryu, Vittorio Bassi, Anant Nyshadham and Jorge Tamayo

How do firms pair workers with managers, and which constraints affect the allocation of labor within the firm? We characterize the sorting pattern of managers to workers in a large readymade garment manufacturer in India and then explore potential drivers of the... View Details

Keywords: Assortative Matching; Productivity; Global Buyers; Readymade Garments; Management; Employees; Performance Productivity

November 2007
Case

Differences at Work: Sam (A)

By: Sandra J. Sucher and Rachel Gordon

In Differences at Work: Sam (A) HBS Case No. 9-408-021 Sam is one of the few minorities working at his company at the analyst level. He refuses a request from Human Resources to fill the “Asian spot” in his firm's diversity video. View Details

Keywords: Ethnicity; Employees; Diversity

01 Aug 1979
Conference Presentation

Can Industrial Workers Reform Their Own Work? A Sociologically-Oriented Quality-of-Worklife Project in an Electronics Factory

By: R. M. Kanter, B. A. Stein, D. Brinkerhoff and Daniel J. Isenberg

Keywords: Employees; Working Conditions; Change; Electronics Industry

04 Dec 2020
News

Hour by Hour

for hourly workers, Morris realized: Companies lost money on training, and employees often started right back at minimum wage with each new job as they worked to learn an entirely new set of skills. This insight is at the heart of Syrg,... View Details

March 2011
Article

Meeting the Challenges of a Person-Centric Work Psychology

By: Teresa M. Amabile and Steven J. Kramer

In this article, the authors discuss person-centric work psychology, a paradigm developed by H. M. Weiss and D. E. Rupp regarding daily work life psychology. They cited three challenges of the paradigm such as the collection, and analysis of data, the certainty of the... View Details

Keywords: Employees; Social Psychology; Emotions; Perception; Motivation and Incentives

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Student-Profile

Dafna Bearson

gaps between the skills that employees have and the skills they need to address modern challenges. Through one Lab project, Dafna is working with a team of scholars and industry partners to explore the implementation of a reskilling... View Details

June 20, 2023
Article

Cautious Adoption of AI Can Create Positive Company Culture

By: Joseph Pacelli and Jonas Heese

Keywords: AI and Machine Learning; Organizational Culture; Employees

January 2011
Case

Exit Strategy (A)

By: Clayton S. Rose and Justine Kelly Lelchuk

Jeff Brown wondered whether now was the right time to call his boss, and friend, Bernard Tubiana. Brown was a rising star at Deloitte Consulting and three weeks into an important project for Aflac. He was about to receive an offer from Aflac's major competitor,... View Details

Keywords: Decisions; Ethics; Employees; Resignation and Termination; Service Industry

February 1998
Case

Human Element in Marketing Strategy,The: A Look at the Creative and Subjective Side

By: Das Narayandas and Gerald Zaltman

Explores the human element in formulating marketing strategy. A rewritten version of an earlier note. Includes color exhibits. View Details

Keywords: Employees; Marketing Strategy; Creativity; Perspective

November 1990 (Revised November 1991)
Case

Apple Computer (A): Industry, Strategy, and Organization

Explores how the human resource (HR) function at Apple Computer can best support the company's strategy. Provides an overview of the company's history, industry, competitive position, strategy, and organization. Written at a time when the company faces a very... View Details

Keywords: Attitudes; Organizational Culture; Employees; Business Strategy; Computer Industry; United States

August 1995 (Revised May 2008)
Teaching Note

Jensen Shoes (TN)

By: James I. Cash Jr. and Mary C. Gentile

Teaching Note for (9-395-120) and (9-395-121). View Details

Keywords: Perception; Race; Groups and Teams; Employees; Apparel and Accessories Industry

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