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(6,311)
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Show Results For
- All HBS Web
(6,311)
- News (351)
- Research (5,721)
- Events (10)
- Multimedia (43)
- Faculty Publications (4,795)
- 2006
- Book
The Soul of a Doctor
By: Susan Pories, Sachin H. Jain and Gordon Harper
Collection of essays written by Harvard Medical School students focused on the experiencing of transitioning from clinician to student. Particular emphasis is given to the role of student as an "embedded critic," i.e. a practitioner knowledgeable about medicine, but... View Details
- November 2001 (Revised October 2017)
- Case
GuestFirst Hotel (A): Customer Loyalty
By: Frances X. Frei and Dennis Campbell
Provides a hotel context in which to explore the link between customer loyalty and financial performance, using four years of hotel data. Challenges students to find the extent of the relationship between loyalty and performance. View Details
Keywords: Motivation and Incentives; Mathematical Methods; Finance; Performance; Relationships; Customer Focus and Relationships; Data and Data Sets; Accommodations Industry
Frei, Frances X., and Dennis Campbell. "GuestFirst Hotel (A): Customer Loyalty." Harvard Business School Case 602-099, November 2001. (Revised October 2017.)
- December 1998 (Revised May 1999)
- Exercise
Negotiating Peace Accords in Bellicoso for the Head of the Opposition Political Party (OPP): General Instructions and Confidential Information
Bellicoso is a multi-party conflict resolution simulation based loosely on the bitter civil war in El Salvador. It is designed to explore issues in: 1) the management of interactions between external negotiations between sides and internal negotiations within them, 2)... View Details
Keywords: War; Negotiation Tactics; Negotiation Participants; Government and Politics; Conflict and Resolution; El Salvador
"Negotiating Peace Accords in Bellicoso for the Head of the Opposition Political Party (OPP): General Instructions and Confidential Information." Harvard Business School Exercise 899-090, December 1998. (Revised May 1999.)
- December 1998 (Revised May 1999)
- Exercise
Negotiating Peace Accords in Bellicoso for the Director of the National Landowners Association (NLU): General Instructions and Confidential Information
Bellicoso is a multi-party conflict resolution simulation based loosely on the bitter civil war in El Salvador. It is designed to explore issues in: 1) the management of interactions between external negotiations between sides and internal negotiations within them, 2)... View Details
Keywords: War; Negotiation Tactics; Negotiation Participants; Government and Politics; Conflict and Resolution; El Salvador
"Negotiating Peace Accords in Bellicoso for the Director of the National Landowners Association (NLU): General Instructions and Confidential Information." Harvard Business School Exercise 899-089, December 1998. (Revised May 1999.)
- June 1989 (Revised May 1993)
- Supplement
Rossin Greenberg Seronick & Hill, Inc. (C)
By: John A. Quelch
Teaching objectives: 1) to consider legal and other obligations advertising agencies owe to their clients, 2) to show how aggressive marketing can lead to allegations of misconduct, 3) to explore conflicts of interest which may arise for professional service companies... View Details
Keywords: Conflict of Interests; Ethics; Lawsuits and Litigation; Marketing; Advertising; Advertising Industry; New England
Quelch, John A. "Rossin Greenberg Seronick & Hill, Inc. (C)." Harvard Business School Supplement 589-126, June 1989. (Revised May 1993.)
- 1998
- Book
The Multinational Traders
By: Geoffrey Jones
This book examines the history and theory of multinational trading companies. The essays in this volume demonstrate the importance of trading companies in trade and investment flows in the world economy from the nineteenth century to the present day. The empirical... View Details
Keywords: Company History; Trade; Globalization; Books; Organizational Structure; Perspective; Diversification; Theory; Asia; Europe; United States
Jones, Geoffrey, ed. The Multinational Traders. Routledge International Studies in Business History. London: Routledge, 1998.
- 06 Jan 2021
- Research & Ideas
Unexpected Exercise Advice for the Super Busy: Ditch the Rigid Routine
Months of binge watching, doom scrolling, home schooling, and stress eating have left many people more determined than ever to start a new fitness regimen in January. Even a global pandemic that is closing gyms and keeping people indoors won’t deter many from pursuing... View Details
Keywords: by Danielle Kost
- 07 Mar 2005
- Research & Ideas
The Rise of Innovation in Asia
Although Asian countries have been able to use cost advantages and software coding prowess to attract outsource business from around the world, the region is quickly moving up the value chain to challenge America's leadership in innovation. Or, as HBS professor Warren... View Details
Keywords: by Sean Silverthorne
- 12 Feb 2001
- Research & Ideas
John Irving’s Lessons for Business
Photo by Mary Ellen Mark At first glance, perhaps, the writer John Irving might not seem to have a lot to teach the corporate world. As the author of such celebrated bestsellers as The Cider House Rules and The World According to Garp, Irving has spent the majority of... View Details
Keywords: by Mallory Stark & Martha Lagace
- 01 Sep 1992
- Conference Presentation
Work Environment Differences between High Creativity and Low Creativity Projects
By: Teresa M. Amabile, R. Conti, H. Coon, M. A. Collins, J. Lazenby and M. Herron
Amabile, Teresa M., R. Conti, H. Coon, M. A. Collins, J. Lazenby, and M. Herron. "Work Environment Differences between High Creativity and Low Creativity Projects." Paper presented at the International Creativity and Innovation Networking Conference, Greensboro, NC, September 01, 1992.
- Comment
Which Accusations Stick?
The social function of witchcraft accusations remains opaque. An empirical study of Chinese villagers shows that the label ‘z hu’ influences who interacts across a social network, but appears not to tag defectors in service of promoting cooperation. An open question... View Details
Jordan, Jillian J. "Which Accusations Stick?" Nature Human Behaviour 2, no. 1 (January 2018): 19–20.
- 2020
- Chapter
Consensual Assessment
By: B. A. Hennessey, J. S. Mueller and T. M. Amabile
Over time, the field of creativity research has seen a gradual shift away from an almost exclusive emphasis on the creative person towards a more balanced inquiry that centers both on individual difference issues and questions about the nature of creative products and... View Details
Hennessey, B. A., J. S. Mueller, and T. M. Amabile. "Consensual Assessment." In Encyclopedia of Creativity. 3rd ed. Edited by Mark A. Runco and Steven R. Pritzker, 199–205. Academic Press, 2020.
- Article
The Cyclical Behavior of Strategic Inventories
By: J. J. Rotemberg and Garth Saloner
Rotemberg, J. J., and Garth Saloner. "The Cyclical Behavior of Strategic Inventories." Quarterly Journal of Economics 104, no. 1 (February 1989): 73–98.
- September 2014 (Revised December 2014)
- Teaching Note
Coco Chanel: Creating Fashion for the Modern Woman (A), (B), and (C)
By: Mukti Khaire
- September 16, 2009
- Comment
Lehman in Context: A Historical Perspective
By: Nancy F. Koehn
Koehn, Nancy F. "Lehman in Context: A Historical Perspective." The Conversation Harvard Business Review Blogs (September 16, 2009).
- December 15, 2003
- Article
Authentic Leaders Needed to Restore Trust
By: William W. George
George, William W. "Authentic Leaders Needed to Restore Trust." Star Tribune (Minneapolis) (December 15, 2003).
- February 2004
- Article
Risky Business: Trust in Negotiation
By: Deepak Malhotra
Malhotra, Deepak. "Risky Business: Trust in Negotiation." Negotiation 7, no. 2 (February 2004).
- 2023
- Chapter
Malleability Interventions in Intergroup Relations
By: Smadar Cohen-Chen, Amit Goldenberg, James J. Gross and Eran Halperin
One important characteristic of intergroup relations and conflicts is the fact that toxic or violent intergroup relations are often associated with fixed and stable perceptions of various entities, including the ingroup (stable and positive), the outgroup (stable and... View Details
Cohen-Chen, Smadar, Amit Goldenberg, James J. Gross, and Eran Halperin. "Malleability Interventions in Intergroup Relations." Chap. 7 in Psychological Intergroup Interventions: Evidence-based Approaches to Improve Intergroup Relations, by Eran Halperin, Boaz Hameiri, and Rebecca Littman. Routledge, 2023.
- 20 Oct 2022 - 22 Oct 2022
- Talk
Stigma Against AI Companion Applications
By: Julian De Freitas, A. Ragnhildstveit and A.K. Uğuralp
- December 10, 2021
- Editorial
Go Ahead and Ask for More Time on That Deadline
By: A.V. Whillans and A.V. Whillans
Unrealistic deadlines don’t help anyone—and yet more often than not, employees avoid asking for extensions even when they know more time would help them do a better job. Through a series of studies with more than 4,000 working adults, the author illustrates how despite... View Details
Whillans, A.V. "Go Ahead and Ask for More Time on That Deadline." Harvard Business Review (website) (December 10, 2021).