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  • 12 PM – 1 PM EST, 15 Nov 2018
  • Webinars: Career

How to Prepare for High-Stakes Professional Events

Career trajectories depend on performing well during vital moments: Job interviews, VC pitches, a crucial presentation, a make-or-break sales call. Performing well depends on practice, knowledge, and skillbut it also depends on your emotions and mindset. View Details
  • 12:30 PM – 2:30 PM EDT, 30 Apr 2019
  • HBS Online

HBS Online Scaling Ventures

Scaling Ventures is for startup founders and senior leaders who have achieved product-market fit and now need to successfully guide their company through cycles of rapid growth and organizational change. Program Dates: April 30, 2019 - June 18, 2019 (Every Tuesday from... View Details
  • January 2025
  • Case

Constitutional Fiction: John Miller & the Legitimacy of Family Constitutions

By: Lauren Cohen, Octavian Graf Pilati and Sophia Pan
John Miller sat reviewing his family’s Constitution, grappling with how best to implement and enforce its provisions. Designed to prevent ambiguity in governance, the Family Constitution set out core values and guidelines to promote harmony and cohesion among family... View Details
Keywords: Conflict Resolution; Perspective Taking; Liabilities; Family Business; Family Ownership; Business Growth and Maturation; Alignment; Cooperation; Attitudes; Behavior; Cognition and Thinking; Conflict Management; Conflict of Interests; Power and Influence; Perception; Trust; Perspective; Motivation and Incentives; Happiness; Identity; Goals and Objectives; Legal Liability; Contracts; Fairness; Values and Beliefs; Governance Controls; Governing Rules, Regulations, and Reforms; Family and Family Relationships; Manufacturing Industry; Germany
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  • 05 Oct 2009
  • Research & Ideas

The Vanguard Corporation

were going to succeed and prosper needed to manage risks better, have a stronger sense of purpose to motivate their employees, and satisfy a public already agitated about... View Details
Keywords: by Sean Silverthorne
  • 14 Sep 2010
  • First Look

First Look: September 14, 2010

management practices and decentralization. Productivity dispersion between firms and countries has motivated the improved measurement of firm organization across industries... View Details
Keywords: Sean Silverthorne
  • 05 Jul 2016
  • First Look

July 5, 2016

avoid approaches that could undermine one another (e.g., economic incentives crowding out intrinsic incentives). Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51300 Notes on Developing a Strategy View Details
Keywords: Sean Silverthorne
  • 19 Feb 2019
  • Blog Post

The First Five Years: '30 Under 30' Edition

illustrious company is a source of motivation to keep working hard and accomplish even more in the future.” Can you tell us about your current work? Pradhan: “I work as a technology, media, View Details
Keywords: All Industries
  • 04 Mar 2014
  • First Look

First Look: March 4

the nature of competition. Furthermore, relative to platforms that cannot charge such fees, platforms that charge positive (negative) access fees to consumers have weaker (stronger) incentives to divert search August 2013 Quarterly... View Details
Keywords: Sean Silverthorne
  • April 2022 (Revised August 2022)
  • Case

Conflicts of Interest at Uptown Bank

By: Jonas Heese
In 2013, two employees debated whether to blow the whistle on their employer, Bell Bank, after completing an internal review that revealed undisclosed conflicts of interest. Bell Bank’s Asset Management business disproportionately invested clients’ money in Bell Bank’s... View Details
Keywords: Whistleblower; Whistleblowing; Mutual Funds; Conflicts Of Interest; Decision Making; Decisions; Judgments; Ethics; Moral Sensibility; Values and Beliefs; Finance; Financial Institutions; Banks and Banking; Financial Management; Investment; Investment Funds; Governance; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Compliance; Governance Controls; Policy; Law; Legal Liability; Social Psychology; Motivation and Incentives; Perception; Perspective; Trust; Financial Services Industry; North and Central America; United States
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  • 22 Apr 2016
  • Blog Post

Working With Organizations That Recruit at HBS: An Interview with Mary-Kate Johnson

agenda but many don’t realize it. Students want to: 1) perform well in class 2) conduct endless research and create several excel sheets to determine what the next best step is for their career, and 3) work... View Details
Keywords: Consumer Products / Retail
  • 04 Oct 2011
  • First Look

First Look: October 4

environmental protection was decoupled from regulation. These mechanisms include (a) the intense emphasis on economic growth leading to misaligned incentives and regulatory competition across regions, (b)... View Details
Keywords: Sean Silverthorne
  • 02 May 2000
  • Research & Ideas

Leading Professional Service Firms

motivated you and your HBS colleagues to develop a course specifically for leaders of professional service firms? Lorsch: Professional service firms represent an $80 billion industry worldwide. In the US... View Details
Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting
  • 06 Apr 2009
  • Research & Ideas

Cheers to the American Consumer

needs, design new products to solve customer problems, and motivate purchase through attractive pricing and heavy advertising, with the occasional dose of built-in... View Details
Keywords: by John Quelch
  • 25 May 2021
  • Blog Post

The Surprising Power of Nostalgia at Work

colleagues and I have concluded that nostalgia is best described as a self-regulatory existential resource that people naturally and frequently use to navigate stress and... View Details
Keywords: All Industries
  • 04 Dec 2007
  • First Look

First Look: December 4, 2007

identities, specifically previously enacted ones, constitute potent incentives for inducing efforts or actions. People Are Experience Goods: Improving Online Dating with Virtual Dates Authors:Jeana H. Frost, Zoë Chance, Michael I. Norton,... View Details
Keywords: Martha Lagace
  • 30 Aug 2016
  • First Look

August 30, 2016

forthcoming Journal of Marketing Research Incentives versus Reciprocity: Insights from a Field Experiment By: Chung, Doug J., and Das Narayandas Abstract—We conduct a field experiment in which we vary the... View Details
Keywords: Carmen Nobel
  • 22 Nov 2016
  • First Look

November 22, 2016

firms subject to monitoring, have incentives to downplay problems they observe in order to satisfy and retain their clients. This paper discusses the most important factors that our research View Details
Keywords: Sean Silverthorne
  • 15 Oct 2014
  • Research & Ideas

Apple Pay’s Technology Adoption Problem

believes merchants who consider adopting Apple Pay will naturally wonder: What do we get out of this? And they will specifically want to know if they will be asked to pay higher fees than credit card companies are charging?... View Details
Keywords: by Dina Gerdeman; Technology; Retail
  • 24 Mar 2002
  • Research & Ideas

Are Assets Only for America’s Wealthy?

Chair of the Finance unit, has spent the past four years investigating ways to help low-income families break out of this cycle and thus gain some of the benefits of being connected to the world of financial services. Programs providing... View Details
Keywords: by Carla Tishler
  • 08 Jan 2018
  • Research & Ideas

The Startling Percentage of Financial Advisors with Misconduct Records

higher income, where there might be more of an incentive due to higher returns. Only about half of those censured for abuses, however, were fired. And half of those found a job at another firm within the... View Details
Keywords: by Michael Blanding; Financial Services