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  • All HBS Web  (7,470)
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  • 18 Oct 2018
  • Research & Ideas

How to Use Free Shipping as a Competitive Weapon

shopping time to finding the items that they wanted," says Ngwe. "The objective of filling their purchase basket up to reach that threshold is an additional effort from their perspective. As a result, we find a substantial amount of overshooting, View Details
Keywords: by Kristen Senz; Retail
  • 12 Jan 2004
  • Research & Ideas

Does Your HQ Operation Fit With Corporate Strategy?

headquarters produce superior financial performance. We had expected that smaller, "lean and mean" headquarters would lead to better performance. In fact, the opposite is true—larger headquarters are associated with higher... View Details
Keywords: by Martha Lagace
  • 01 Jun 2020
  • What Do You Think?

Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?

several of Amazon’s competitors out-thought Bezos & Co. to take advantage of an economic shock.” Nevertheless, there was no shortage of advice for a Company that may not need much. The advice fell into suggestions regarding supply chain management View Details
Keywords: by James Heskett; Retail
  • 29 Jan 2014
  • Research & Ideas

Super Bowl Ads for Multitaskers

both fewer visitors and fewer sales for advertisers. Teixeira speculates that is because they are too good at capturing viewers' attention. "You stay with the medium you are on View Details
Keywords: by Michael Blanding; Advertising; Sports
  • 19 Dec 2012
  • Research & Ideas

How to be Extremely Productive

the concept that results are the most important factor in evaluating performance, if someone leaves early or comes in late in order to take care of a family matter, it's a non-issue—as long as that person is getting their work done and... View Details
Keywords: by Deborah Blagg
  • 17 Sep 2001
  • Research & Ideas

Is There Help for the Big Ticket Buyer?

outline a consumer-oriented research agenda that will provide individuals with good advice about core purchase decisions. My anecdotal experience is that many homebuyers search until they fall in love with one house, negotiate only for... View Details
Keywords: by Max H. Bazerman
  • 13 Nov 2000
  • Research & Ideas

Managing to Learn: How Companies Can Turn Knowledge into Action

Bean, for instance, is a company that has excelled at learning through customer intelligence. The outdoor products retailer has gained success not only by accumulating information in a thorough way but by interpreting it with great creativity View Details
Keywords: by Laurie Joan Aron
  • 24 Jul 2000
  • Research & Ideas

Something Ventured, Something Gained: A European View of Venture Capital

1946, when the late Georges Doriot, a long-time and legendary member of the HBS faculty, founded American Research and Development as a willing and able source of financing for... View Details
Keywords: by James E. Aisner; Financial Services
  • 03 Jan 2017
  • Research & Ideas

5 New Year's Resolutions You Can Keep (With the Help of Behavioral Science Research)

Well-intentioned people often start the new calendar year with a long list of personal resolutions, only to abandon most of them before Valentine’s Day. Alas, it’s a lot easier to make New Year’s resolutions than to keep them. That’s one View Details
Keywords: by Carmen Nobel
  • 30 Sep 2002
  • Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

to play in spite of the pain, reasoning, "I don't want to let my $300 go to waste." And some people even count on their own irrationality and buy season tickets to a play or symphony series,... View Details
Keywords: by Manda Mahoney
  • 06 Feb 2006
  • Research & Ideas

The Trouble Behind Livedoor

has researched stock price manipulation in Japan and looked specifically at firms like Livedoor. He says the Livedoor episode may, in the end, do some good by paving the road for reform of Japan's... View Details
Keywords: by Sean Silverthorne; Financial Services; Technology
  • 02 Aug 2004
  • What Do You Think?

For Greater Transparency, Is Section 404 an Effective Response?

guarding it accordingly." Others agreed, but suggested that Section 404 could serve a useful purpose. Mike Flanagan commented that "Section 404 is a good first step ... (but) ... does fall short... If ethics View Details
Keywords: by James Heskett
  • 03 Dec 2012
  • HBS Case

HBS Cases: Against the Grain

What should Jim do? The array of ethical choices forms the basis of discussion in the MBA required course Leadership and Corporate Accountability. Supply And Demand "Corruption can be defined as paying... View Details
Keywords: by Martha Lagace; Food & Beverage
  • 30 Apr 2001
  • Research & Ideas

New Paths to Success in Asia

Businesses in the Asia-Pacific region today are caught up in a dizzying swirl of economic, cultural, political, technological, and social change. Enormous opportunities await managers who can harness these power currents to drive their... View Details
Keywords: by Alejandro Reyes & Deborah Blagg
  • 08 Dec 2015
  • Research & Ideas

You Won't Make It If You Fake It

colleagues with confidence in their leadership and ability to succeed. In contrast, leaders who are faking it only fool themselves, as others see through them and are pained by their acting. Sometimes this... View Details
Keywords: by Bill George
  • 21 Feb 2005
  • Research & Ideas

The VC Quandary: Too Much Money

"Capital overhang is a big issue that keeps coming up over and over again," said Fergal J. Mullen, a general partner at Highland Capital Partners who focuses on software and services companies.... View Details
Keywords: by Julie Jette; Financial Services
  • 08 Jan 2014
  • What Do You Think?

Do Productivity Increases Contribute to Social Inequality?

Summing Up Does Social Equality Improve Productivity? Inequality in our society is an important and growing issue. It prompted a debate among respondents to this month's column about the causes, specifically the role played by innovation... View Details
Keywords: by James Heskett
  • 02 Sep 2002
  • What Do You Think?

What Can Business Schools Do to Avoid Bad Apples?

person's commitment to service outside of their profession ... as good an indication as any of a person's commitment to more than just achieving status and making money" (Tammy Doty); 3) encouraging a... View Details
Keywords: by James Heskett
  • 05 Feb 2014
  • Research & Ideas

Can Putin Score Olympic Gold?

infrastructure; and soaring costs all threaten to detract from the good vibes of the Games, which begin Friday. As of two weeks ago, Sochi had sold only 70 percent of tickets—compared to 97 percent for the... View Details
Keywords: by Michael Blanding; Sports; Advertising
  • 06 Apr 2007
  • What Do You Think?

Will Market Forces Stop Global Warming?

that when Americans put their talent, effort, and money behind an idea, remarkable things happen faster than anyone expected. Wind power (regardless of what you think of it) in Texas is a good example. In... View Details
Keywords: by Jim Heskett; Energy; Utilities
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