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    Alan D. MacCormack

    Alan MacCormack is the MBA Class of 1949 Adjunct Professor of Business Administration at the Harvard Business School, a member of The Digital, Data, and Design (D^3) Institute at Harvard, and a core faculty member... View Details

    Keywords: automotive; communications; computer; e-commerce industry; electronics; high technology; information technology industry; internet; semiconductor; software; telecommunications; venture capital industry

      Janice H. Hammond

      Janice H. Hammond is the Jesse Philips Professor of Manufacturing. She currently serves as coursehead for the new MBA required course, Data Science for Managers. She serves as program chair for the HBS Executive Education International Women’s Foundation and Women’s... View Details

      Keywords: apparel; distribution; e-commerce industry; manufacturing; retailing; textiles; transportation

        Anthony Mayo

        Tony Mayo is the Thomas S. Murphy Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the Organizational Behavior Unit of Harvard Business School (HBS).  He currently teaches and serves as the course head for... View Details

        Keywords: advertising; airline; education industry; nonprofit industry; publishing industry; service industry

          Paul Hamilton

          Paul studies the economic complements needed for firms to realize productivity gains from machine learning and artificial intelligence. These complements include data, human capital & skills, organizational processes, and business models. 
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          • December 1999 (Revised September 2004)
          • Case

          Hermes Systems

          By: Michael L. Tushman and Daniel Radov
          Covers the history of Hermes, a large telecommunications and network equipment company, as it grows from a single business firm to a diversified firm from 1980-95. Examines the use of entrepreneurial subsidiaries for product development and fast growth. Other issues... View Details
          Keywords: History; Leadership; Business Subsidiaries; Diversification; Growth Management; Business Growth and Maturation; Business Divisions; Problems and Challenges; Product Development; Technology Industry
          Related
          • November 2002 (Revised May 2007)
          • Case

          Charles Schwab in 2002

          By: Lynda M. Applegate, F. Warren McFarlan and Jamie Ladge
          Details the evolution of the Charles Schwab business model, from its founding in 1975 to October 2002. The protagonist, David Pottruck, is faced with re-inventing the firm as a full-service brokerage at a time of tremendous industry instability as the industry reels... View Details
          Keywords: Entrepreneurship; Business Strategy; Competitive Strategy; Business Model; Business or Company Management; Economic Slowdown and Stagnation; Financial Services Industry
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          • October 2009
          • Supplement

          Noble Group (CW)

          By: C. Fritz Foley and Matthew Johnson
          What role does trade finance play in facilitating global supply chain management? Richard S. Elman, founder and CEO of Noble Group Ltd., a global commodities trading company based in Hong Kong, must raise capital to support the firm's working capital and investment... View Details
          Keywords: Risk Management; Supply Chain Management; Trade; Global Strategy; Investment; Capital; Hong Kong
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          • 24 Oct 2006
          • First Look

          First Look: October 24, 2006

          Harvard Business School Case 807-029 Explores the globalization strategies of Natura, Brazil's largest cosmetics company. Founded in 1969, Natura grew using a direct selling model. Led by its three founders, the View Details
          Keywords: Sean Silverthorne
          • July 2001 (Revised January 2007)
          • Case

          Lehman Brothers (C): Decline of the Equity Research Department

          By: Ashish Nanda and Boris Groysberg
          This case tracks the rapid decline of Lehman Brothers' equity research department from August 1992, when, beset by declining ranking, low morale, and high turnover, firm management decides to clean house and reinvest in building the department. View Details
          Keywords: Organizational Change and Adaptation; Business or Company Management; Leadership; Human Resources; Financial Services Industry
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          • August 2002 (Revised February 2005)
          • Case

          Gillette Company (B): Leadership for Change

          By: Rosabeth M. Kanter and James Weber
          Describes the actions and behavior of a new CEO in his first days and weeks as he sets expectations for his top management team and introduces processes and disciplines to begin the turnaround of a global consumer products company. View Details
          Keywords: Business Strategy; Policy; Change Management; Leading Change; Motivation and Incentives; Strategic Planning; Retail Industry
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          • Fall 2012
          • Article

          The Flattening Firm—Not As Advertised

          By: Julie Wulf
          For decades, management consultants and the popular business press have urged large firms to flatten their hierarchies. Flattening (or delayering, as it is also known) typically refers to the elimination of layers in a firm's organizational hierarchy and the broadening... View Details
          Keywords: Organizational Structure; Governance Controls; Decision Making
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          • 09 Apr 2007
          • Research & Ideas

          Industry Self-Regulation: What’s Working (and What’s Not)?

          self-declared programs: You claim to have adopted it, and so you have. Even fairly famous codes are structured this way, including the CERES Principles and the United Nations View Details
          Keywords: by Martha Lagace
          • Video

          Chao Zeng - Making A Difference

          • September 2019
          • Case

          JTC: Stronger Together with Shared Ownership

          By: Ethan Bernstein and Daniela Beyersdorfer
          Nigel Le Quesne, CEO of Jersey-based financial services firm JTC, firmly believed that "shared ownership" was at the heart of his company’s successful track record. The firm had seen its revenues, profits, and number of clients and staff grow steadily throughout its... View Details
          Keywords: Ownership; Employee Ownership; Leadership Style; Compensation and Benefits; Organizational Culture; Employee Stock Ownership Plan; Going Public; Mission and Purpose; Management Practices and Processes; Human Resources; Financial Services Industry; Channel Islands; Europe; United States
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          • January 2009 (Revised March 2011)
          • Case

          Milliway Capital: Battening Down the Hatches

          By: Josh Lerner, G. Felda Hardymon and Ann Leamon
          Facing the downturn in late 2008, the partners in a West-Coast venture capital firm are trying to decide how to manage their portfolio companies and whether to make new investments. Not only must they consider the particulars of each company individually, but they must... View Details
          Keywords: Financial Crisis; Venture Capital; Financial Management; Investment Portfolio; Financial Services Industry; Western United States
          Related
          • September 2012 (Revised August 2015)
          • Case

          Shanghai Pharmaceuticals

          By: Regina E. Herzlinger and Natalie Kindred
          Shanghai Pharmaceuticals (SPH), a vertically integrated Chinese pharmaceutical conglomerate, was considering its strategic options in the context of a rapidly evolving industry, policy, and economic environment. The company—essentially a collection of subsidiaries... View Details
          Keywords: Business Subsidiaries; Business Conglomerates; Vertical Integration; Decision Choices and Conditions; Mergers and Acquisitions; Consolidation; Health Care and Treatment; Global Strategy; State Ownership; Pharmaceutical Industry; Health Industry; Shanghai; United States; Europe
          Related
          • November 2003 (Revised February 2011)
          • Case

          Sanford C. Bernstein: The Fork in the Road (A)

          By: Boris Groysberg and Anahita Hashemi
          Soon after the death of the firm's legendary founder, the individuals then serving as chairman and as president--Lewis A. Sanders and Roger Hertog, respectively--talked about the future of their firm. Sanford C. Bernstein & Co., a private investment firm, had grown... View Details
          Keywords: Mergers and Acquisitions; Organizational Change and Adaptation; Organizational Culture; Performance Expectations; Competitive Advantage; Valuation
          Related
          • March 1968 (Revised July 2010)
          • Case

          Basic Industries

          By: Joseph L. Bower and John W. Rosenblum
          Policy problems, mainly organizational issues, face a young middle manager in the context of capital budgeting in a highly technological conglomerate firm with high market uncertainty. View Details
          Keywords: Business Conglomerates; Capital Budgeting; Policy; Managerial Roles; Risk and Uncertainty
          Related
          • September 1998 (Revised July 1999)
          • Case

          Integral Capital Partners

          By: Andre F. Perold and Markus Mullarkey
          Integral Capital Partners is a small firm with a very distinctive approach to investing in high-technology stocks. The firm invests privately in small start-ups as well as in publicly traded companies, and it develops important financial and advisory relationships with... View Details
          Keywords: Technology; Value Creation; Venture Capital; Asset Management; Partners and Partnerships; Public Sector; Private Sector; Business Startups; Corporate Finance; Financial Services Industry
          Related
          • October 2005
          • Case

          Saskatchewan Wheat Pool 2005

          By: Ray A. Goldberg and Mary L. Shelman
          CEO Mayo Schmidt had just guided his firm through five difficult years. Survival had come with the difficult decision to change the 80-year-old agricultural cooperative into a Canadian business corporation. The Saskatchewan Wheat Pool (SWP) now faced the future with a... View Details
          Keywords: Change Management; Customer Value and Value Chain; Capital; Technological Innovation; Leading Change; Demand and Consumers; Partners and Partnerships; Expansion; Technology Adoption; Food and Beverage Industry; Canada
          Related