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  • 19 Nov 2001
  • Research & Ideas

Wrapping Your Alliances In a World Wide Web

alliance partners and to enable communities of manufacturers to work in harmony. Point-to-point Links The most obvious intercompany use of the Internet is probably construction of a point-to-point link... View Details
Keywords: by Andrew McAfee
  • 10 Jul 2000
  • Research & Ideas

The State of the Markets

Worldwide financial markets are in a period of extraordinary change, as they gear up for more and more volume, work out an assortment of mergers and consolidations, contemplate the reality of 24-hour global... View Details
Keywords: by James E. Aisner
  • 20 Apr 2016
  • Research & Ideas

When CEOs Become Activists

business community was swift and dramatic. Deutsche Bank froze the creation of 250 jobs in Cary. More than 100 business leaders, many from well-known companies, signed a letter to Gov. McCrory opposing the... View Details
Keywords: by Carmen Nobel; Technology; Publishing
  • 14 Jan 2008
  • Research & Ideas

Mapping Polluters, Encouraging Protectors

stakeholder interest. For instance, which companies and industries attract more attention from stakeholders? Which communities are particularly interested in the environmental performance View Details
Keywords: by Martha Lagace; Manufacturing; Chemical
  • 05 Jun 2006
  • Research & Ideas

Using Competition to Reform Healthcare

provider. Academic centers will make different choices than community or rural hospitals. A provider may make different choices from peers nearby. Part of the strategic choice of service lines is to match the complexity View Details
Keywords: by Michael E. Porter; Health
  • January–February 2025
  • Article

What People Still Get Wrong About Negotiations: They Assume the Size of the Pie Is Fixed—and So Miss Opportunities to Create Value

By: Max H. Bazerman
Most executives leave value on the negotiating table, for two main reasons: First, many executives mistakenly believe that they’re negotiating over a fixed pie and that gains for one side necessarily mean losses for the other. Second, they focus exclusively on how to... View Details
Keywords: Negotiation Offer; Negotiation Tactics; Value; Communication; Trust
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Bazerman, Max H. "What People Still Get Wrong About Negotiations: They Assume the Size of the Pie Is Fixed—and So Miss Opportunities to Create Value." Harvard Business Review 103, no. 1 (January–February 2025): 71–77.
  • April 2004 (Revised August 2004)
  • Exercise

Major Steckleson at the National Training Center (B): Role for 2LT Hank Smith

By: Scott A. Snook, Robert Kaderavek and Jeremy Schneider
Role play exercise for 2nd Lieutenant Hank Smith. Teaching Purpose: To role-play to further understanding of the protagonist's emotions. View Details
Keywords: Communication; Leadership; Groups and Teams; Performance Evaluation
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Snook, Scott A., Robert Kaderavek, and Jeremy Schneider. "Major Steckleson at the National Training Center (B): Role for 2LT Hank Smith." Harvard Business School Exercise 404-134, April 2004. (Revised August 2004.)
  • April 2009 (Revised April 2013)
  • Case

Barack Obama: Organizing for America 2.0

By: Mikolaj Jan Piskorski, Laura Winig and Aaron Smith
Less than a week before Barack Obama was due to be sworn in as the 44th president of the United States, Obama for America (OFA), the president-elect's official campaign organization, announced the formation of a post-election organization, Organizing for America. The... View Details
Keywords: Advertising Campaigns; Political Elections; Marketing Communications; Power and Influence; Social and Collaborative Networks; Internet
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Piskorski, Mikolaj Jan, Laura Winig, and Aaron Smith. "Barack Obama: Organizing for America 2.0." Harvard Business School Case 709-493, April 2009. (Revised April 2013.)
  • 14 Apr 2003
  • Research & Ideas

Andy Grove on the Confident Leader

opportunities, and defined the opportunities for packet software. That framework is changing now. The Internet is redefining software. The Internet is redefining the role of computing and View Details
Keywords: by Walter Kiechel; Technology
  • 12 Jul 2020
  • Book

The Harvard Business School Faculty Summer Reader 2020

Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth. Both books marry a focus on performance with a look at leadership and organizational change—how to enable, support, View Details
Keywords: by Staff
  • 04 Oct 2004
  • Research & Ideas

Start to Measure Your E-commerce Success

three to six measures for each element being evaluated and no more than twenty measures in total. For each key success factor, a specific target should be identified and results should be measured against... View Details
Keywords: by Marc J. Epstein
  • 11 Mar 2014
  • First Look

First Look: March 11

future aggregate commission payments across brokerage firms; that these votes are responsive to actions that brokerage-house analysts take to communicate with client investors; and that brokerage firms use... View Details
Keywords: Sean Silverthorne
  • September 2007
  • Supplement

The MCI Takeover Battle: Verizon versus Qwest (CW)

By: Malcolm P. Baker and James Quinn
Keywords: Integration; Communications Industry
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Baker, Malcolm P., and James Quinn. "The MCI Takeover Battle: Verizon versus Qwest (CW)." Harvard Business School Spreadsheet Supplement 208-705, September 2007.
  • September 2004 (Revised August 2007)
  • Case

XM Satellite Radio (C): The Next Generation of Radio Receivers

By: David B. Godes and Elie Ofek
Supplements the (A) case. View Details
Keywords: Communications Industry
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Godes, David B., and Elie Ofek. "XM Satellite Radio (C): The Next Generation of Radio Receivers." Harvard Business School Case 505-015, September 2004. (Revised August 2007.)
  • 20 Apr 2010
  • First Look

First Look: April 20

telegraphs. Telegraphs are usually analyzed in the context of railway expansion, and the literature has somewhat neglected the role of telegraphic communication for the development of steamship navigation.... View Details
Keywords: Martha Lagace
  • 06 Jan 2011
  • What Do You Think?

How Should Management Deal With “Anonymous”?

Summing Up The title of this wrap-up and the one that accompanied this month's original column basically just deletes "Wikileaks." The original title was my mistake. The intent was not to direct attention to Wikileaks in a... View Details
Keywords: by James L. Heskett
  • 04 Dec 2012
  • First Look

First Look: December 4

and quasi-formal structures. This leads us to expect to find a higher proportion of homophilous interactions within these organizational structures than across their boundaries. We test our theory in an analysis of the rate of dyadic... View Details
Keywords: Carmen Nobel
  • 1989
  • Chapter

The Future Evolution of the Central Office Switching Industry

By: Jerry A. Hausman and Elon Kohlberg
Keywords: Innovation and Invention; Communication Technology; Forecasting and Prediction; Telecommunications Industry
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Hausman, Jerry A., and Elon Kohlberg. "The Future Evolution of the Central Office Switching Industry." In Future Competition in Telecommunications, edited by Stephen P. Bradley and Jerry A. Hausman. Boston, MA: Harvard Business School Press, 1989.
  • 24 Sep 2001
  • Research & Ideas

Five Questions for Debora L. Spar

the basic communications infrastructure) and it allows for a whole range of media to be combined in exciting and innovative ways. But I still don't think that gives it any... View Details
Keywords: by Sean Silverthorne
  • 20 May 2008
  • First Look

First Look: May 20, 2008

Case 608-016 Cambrian House builds Internet-based products and services by relying entirely on its user community for all aspects of its innovation and new product development... View Details
Keywords: Martha Lagace
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