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Show Results For
- All HBS Web
(8,907)
- People (12)
- News (1,324)
- Research (6,772)
- Events (36)
- Multimedia (49)
- Faculty Publications (5,580)
- 24 Oct 2024
- Research & Ideas
With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support
showed is that caregiving concerns are endemic. They affect roughly 80 percent of the workforce some of the time, most of the time, or all of the time. But the way working relationships have been structured by employers for a century... View Details
Keywords: by Christine Pazzanese, Harvard Gazette
- September 2009
- Article
Structural Homophily or Social Asymmetry? The Formation of Alliances by Poorly Embedded Firms
By: Gautam Ahuja, Francisco Polidoro Jr. and Will Mitchell
Recent research shows that preexisting network structure constrains the formation of new interorganizational alliances. Firms that are poorly embedded in a network structure are less likely than richly embedded firms to form alliances, because they lack informational... View Details
Keywords: Interorganizational Networks; Interfirm Collaboration; Embeddedness; Networks; Joint Ventures; Alliances
Ahuja, Gautam, Francisco Polidoro Jr., and Will Mitchell. "Structural Homophily or Social Asymmetry? The Formation of Alliances by Poorly Embedded Firms." Strategic Management Journal 30, no. 9 (September 2009): 941–958.
- April 2004 (Revised June 2004)
- Teaching Note
Starbucks: Delivering Customer Service (TN)
By: Youngme E. Moon and John A. Quelch
Teaching Note to (9-504-016). View Details
- October 2001 (Revised October 2017)
- Supplement
Pilgrim Bank (B): Customer Retention
By: Frances X. Frei and Dennis Campbell
Supplements the (A) case. View Details
Frei, Frances X., and Dennis Campbell. "Pilgrim Bank (B): Customer Retention." Harvard Business School Supplement 602-095, October 2001. (Revised October 2017.)
- Profile
Anja Anliker
On September 11, 2001, Anja Anliker was a senior in high school. “Even though I had no direct relationship to any of the victims, the events of that day shook me to my core,” she says. “It made me think of the state of the world and our... View Details
- 6 PM – 8 PM EST, 04 Feb 2016
Alumnae Circles Open House: New York
Short Description test View Details
- 23 Jan 2020
- Research & Ideas
Businesses Need a 'Catalyst' to Make CSR Practices Stick
Many companies follow a tried-and-true approach to pursuing corporate social responsibility practices. They set aside a certain amount per year to fund a CSR office, which then tries to help clean up the environment or improve the quality of life of people in the areas... View Details
Keywords: by Michael Blanding
- 01 Jun 2008
- News
Anjali Raina to Lead India Research Center
located in regions that play a vital role in the world economy, including Asia- Pacific, Europe, Japan, Latin America, and California’s Silicon Valley. Raina will focus on building and maintaining relationships with senior business... View Details
- Portrait Project
Katy Lankester
full plate of food to the table in revolt. But my silent protest backfired. I developed an emotionally charged relationship with food, and I put on weight. I felt trapped; I sabotaged myself then berated myself for that weakness. I know... View Details
- 01 Sep 2020
- News
Happy New Year: The HBS Alumni Board's Newest Members Look to the Future
(MBA 2003) as the Board launches plans for the coming year. Bulletin: You’ve been volunteering at HBS in a range of roles ever since graduation. Why is it important to you to support the School in this way? O’KEEFE: Like many, I had an incredible experience at HBS. The... View Details
- Profile
Jon Schechter
anywhere else.” Building leadership through relationships Asked to reflect on what leadership means at HBS, Jon says, “We place it in a very human context. There is no one procedure or prescriptive answer for any problem; resolutions... View Details
Keywords: Tech
- March 2001 (Revised May 2001)
- Case
&Samhoud Service Management
By: Thomas J. DeLong, Ashish Nanda and Monica Mullick
&Samhoud, a small service management consulting firm in the Netherlands, grapples with the dilemma of firing its largest client while introducing Heskett's theory of the service profit chain. View Details
Keywords: Mission and Purpose; Management Practices and Processes; Customer Focus and Relationships; Customer Relationship Management; Consulting Industry; Netherlands
DeLong, Thomas J., Ashish Nanda, and Monica Mullick. "&Samhoud Service Management." Harvard Business School Case 801-398, March 2001. (Revised May 2001.)
- February 2000 (Revised March 2004)
- Case
Venture Law Group (A)
By: Thomas J. DeLong, Ashish Nanda and Scott D Landry
Craig Johnson, Venture Law Group's (VLG) chairman, founded VLG in 1993 with a goal of "zero voluntary turnover." In late 1998, Johnson faces the departure of three important partners, prompting himself to ask what VLG can do in the midst of an "economic hurricane" that... View Details
Keywords: Business Model; Customer Relationship Management; Partners and Partnerships; Retention; Legal Services Industry
DeLong, Thomas J., Ashish Nanda, and Scott D Landry. "Venture Law Group (A)." Harvard Business School Case 800-065, February 2000. (Revised March 2004.)
- 01 Jun 2003
- News
Portraits from the Class of 2003
First Film: Open Invitation, half–hour dark comedy Previous Job: managed brand franchises for Procter & Gamble, Cincinnati and Toronto AT P&G: spearheaded relationship with UNICEF to donate tuberculosis vaccines Copresident: HBS... View Details
Keywords: Arts, Entertainment
- 20 Jun 2016
- Working Paper Summaries
What Else Do Shareholders Want? Shareholder Proposals Contested by Firm Management
- December 1982
- Case
Government Relations at TRW, Inc. (B)
By: J. Ronald Fox
Keywords: Business and Government Relations
Fox, J. Ronald. "Government Relations at TRW, Inc. (B)." Harvard Business School Case 383-105, December 1982.
- October 1981
- Background Note
Note on Political Action Committees (PACs)
By: J. Ronald Fox
Keywords: Business and Government Relations
Fox, J. Ronald. "Note on Political Action Committees (PACs)." Harvard Business School Background Note 382-060, October 1981.
- 1994
- Book
Labor-management Relations
By: D. Q. Mills
Keywords: Labor and Management Relations
Mills, D. Q. Labor-management Relations. 5th ed. New York: McGraw-Hill, 1994.
- April 19, 2023
- Editorial
Extreme Views Are More Attractive Than Moderate Ones
By: Amit Goldenberg
Do you ever feel like everyone on social media has a more extreme viewpoint than your own? We often blame social media companies for the cacophony of politically extreme opinions around us. After all, these companies are generally motivated to promote the most... View Details
Goldenberg, Amit. "Extreme Views Are More Attractive Than Moderate Ones." Scientific American (website) (April 19, 2023).