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  • All HBS Web  (9,032)
    • People  (12)
    • News  (1,357)
    • Research  (6,875)
    • Events  (37)
    • Multimedia  (53)
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Show Results For

  • All HBS Web  (9,032)
    • People  (12)
    • News  (1,357)
    • Research  (6,875)
    • Events  (37)
    • Multimedia  (53)
  • Faculty Publications  (5,687)
← Page 161 of 9,032 Results →
  • November 1993 (Revised November 1994)
  • Case

Molding the Impossible: the NYPRO/Vistakon Disposable Contact Lens Project

By: Clayton M. Christensen
NYPRO, Inc., one of the world's leading manufacturers of plastic injection-molded products, is asked by the Vistakon Division of Johnson & Johnson to manufacture molds that Vistakon will use to produce disposable contact lenses. The required dimensional tolerances for... View Details
Keywords: Customer Relationship Management; Engineering; Management Practices and Processes; Product Development; Production; Groups and Teams; Manufacturing Industry; Medical Devices and Supplies Industry
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Christensen, Clayton M. "Molding the Impossible: the NYPRO/Vistakon Disposable Contact Lens Project." Harvard Business School Case 694-062, November 1993. (Revised November 1994.)
  • Web

Forest L. Reinhardt | About

interested in the relationships between market and nonmarket business strategy, the connections between the activities of government entities and those of firms, the behavior of private and public organizations that manage natural... View Details
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

together effectively is the key to developing world class service delivery." The results of their research not only illustrate the relationships among the elements, but also highlight various factors within each element (for example,... View Details
Keywords: by Martha Lagace; Service; Financial Services
  • September 2020 (Revised July 2022)
  • Supplement

Spreadsheet Supplement to "Artea: Designing Targeting Strategies"

By: Eva Ascarza and Ayelet Israeli
Spreadsheet Supplement to "Artea: Designing Targeting Strategies" (521-021). View Details
Keywords: Race; Gender; Marketing; Diversity; Customer Relationship Management; Retail Industry; Apparel and Accessories Industry; Technology Industry; United States
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Ascarza, Eva, and Ayelet Israeli. Spreadsheet Supplement to "Artea: Designing Targeting Strategies". Harvard Business School Spreadsheet Supplement 521-703, September 2020. (Revised July 2022.)
  • September 2013 (Revised June 2017)
  • Case

IBM and the Reinvention of High School (A): Proving the P-TECH Concept

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
IBM's Corporate Citizenship office created a social and organizational innovation in public education through a business-school partnership. IBM's Stanley Litow was the key architect in designing Pathways in Technology Early College High School, known as P-TECH. The... View Details
Keywords: Innovation; Partnerships; Leadership; Partners and Partnerships; Education; Business and Community Relations; Change; Innovation and Invention; Education Industry
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Kanter, Rosabeth Moss, and Ai-Ling Jamila Malone. "IBM and the Reinvention of High School (A): Proving the P-TECH Concept." Harvard Business School Case 314-049, September 2013. (Revised June 2017.)
  • 01 Oct 2008
  • Research & Ideas

How Much Time Should CEOs Devote to Customers?

Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing KnowHow, for Harvard Business. It is reprinted on HBS Working Knowledge.Customers are the source of all cash flow. Organic growth depends on developing View Details
Keywords: by John Quelch
  • 23 Jan 2020
  • Research & Ideas

Businesses Need a 'Catalyst' to Make CSR Practices Stick

wider. What the process looks like In their new paper, the writers expand upon the process necessary to put inclusive growth strategies into action. Ideation. “Someone has to see the opportunity for creating an ecosystem that builds a network of View Details
Keywords: by Michael Blanding
  • 26 Nov 2019
  • News

Fintech, Small Business & the American Dream

Source: Mills Source: Mills Drawing on her experience leading the US Small Business Administration as a member of President Barack Obama’s Cabinet, Senior Fellow Karen Gordon Mills explores the ways technology is changing financial institutions’ View Details
Keywords: fintech; Artificial intelligence; Small business
  • Web

2014 Symposium - Race, Gender & Equity

Relationships Among Women: Bridging Racial, Generational, and Global Divides Relationships Among Women: Bridging Racial, Generational, and Global Divides 03–04 APR 2014 Home Videos Agenda Location: Harvard... View Details
  • 7 PM – 9 PM EDT, 11 Sep 2018
  • HBS Alumni Events

HBS Alumnae Circles New York Open House

HBS Alumnae Circles are taking new members - are you interested? Register for this upcoming open house to learn more. View Details
  • October 1980 (Revised October 1981)
  • Case

Ready to Regulate Ready to Eat (A2)

By: Thomas K. McCraw and Richard S. Tedlow
Keywords: Business and Government Relations; Law
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McCraw, Thomas K., and Richard S. Tedlow. "Ready to Regulate Ready to Eat (A2)." Harvard Business School Case 381-066, October 1980. (Revised October 1981.)
  • 1999
  • Chapter

Rational Authority Allocation to an Agent

By: M. H. Bazerman
Keywords: Negotiation Participants; Agency Theory
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Bazerman, M. H. "Rational Authority Allocation to an Agent." In Negotiating on Behalf of Others, edited by Robert Mnookin and Lawrence Susskind. Thousand Oaks: Sage Publications, 1999.
  • August 2012
  • Article

From Mind Perception to Mental Connection: Synchrony as a Mechanism for Social Understanding

By: Thalia Wheatley, Olivia Kang, Carolyn Parkinson and Christine E. Looser
Connecting deeply with another mind is as enigmatic as it is fulfilling. Why people ‘‘click’’ with some people but not others is one of the great unsolved mysteries of science. However, researchers from psychology and neuroscience are converging on a likely... View Details
Keywords: Neuroscience; Social Psychology; Interpersonal Communication; Relationships
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Wheatley, Thalia, Olivia Kang, Carolyn Parkinson, and Christine E. Looser. "From Mind Perception to Mental Connection: Synchrony as a Mechanism for Social Understanding." Social and Personality Psychology Compass 6, no. 8 (August 2012): 589–606.
  • Conference Presentation

Building and Leading Customer Centric Organizations

By: Ranjay Gulati
Keywords: Organizations; Customer Focus and Relationships
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Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in Boston.)
  • Conference Presentation

Building and Leading Customer Centric Organizations

By: Ranjay Gulati
Keywords: Organizations; Customer Focus and Relationships
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Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in New York City.)
  • Conference Presentation

Building and Leading Customer Centric Organizations

By: Ranjay Gulati
Keywords: Organizations; Customer Focus and Relationships
Citation
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Gulati, Ranjay. "Building and Leading Customer Centric Organizations." . (Presented at the Alumni Club in New Delhi.)
  • January – February 2009
  • Article

Managing Strategy with External Partners

By: Robert S. Kaplan, Francisco de Asis Martinez-Jerez and Bjarne Rugelsjoen
Keywords: Management; Strategy; Partners and Partnerships
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Kaplan, Robert S., Francisco de Asis Martinez-Jerez, and Bjarne Rugelsjoen. "Managing Strategy with External Partners." Balanced Scorecard Report 11, no. 1 (January–February 2009): 1–6.
  • December 2006 (Revised October 2007)
  • Course Overview Note

Managing Networked Businesses: Course Overview for Educators

By: Thomas R. Eisenmann
Provides an overview for educators of concepts covered in the MBA elective course, "Managing Networked Businesses," (MNB). MNB focuses on management challenges in businesses that exhibit network effects. Such businesses comprise a large and growing share of the global... View Details
Keywords: Networks; Business Organization
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Eisenmann, Thomas R. "Managing Networked Businesses: Course Overview for Educators." Harvard Business School Course Overview Note 807-104, December 2006. (Revised October 2007.)​
  • June 2006 (Revised August 2006)
  • Module Note

The Virtual Entrepreneurial Team Exercise (VETE); Note to Instructors

By: Daniel J. Isenberg
Describes the virtual entrepreneurial team exercise, a role-play simulation involving teams of five students from several international business schools around the world. Provides a detailed set of instructions to faculty from non-HBS business schools. The teams... View Details
Keywords: Groups and Teams; Entrepreneurship; Globalization
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Isenberg, Daniel J. "The Virtual Entrepreneurial Team Exercise (VETE); Note to Instructors." Harvard Business School Module Note 806-159, June 2006. (Revised August 2006.)
  • 2001
  • Chapter

Alliances and Joint Ventures

By: Ranjay Gulati and James Gillespie
Keywords: Alliances; Joint Ventures
Citation
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Gulati, Ranjay, and James Gillespie. "Alliances and Joint Ventures." In International Encyclopedia of the Social and Behavioral Sciences, edited by Neil J. Smelser and Paul B. Baltes, 392–397. Elsevier Science, 2001.
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