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Show Results For
- All HBS Web
(3,419)
- People (4)
- News (685)
- Research (2,301)
- Events (12)
- Multimedia (11)
- Faculty Publications (1,112)
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
examine the most up-to-date best practices and explain how companies can put a smile on customers’ faces and keep them coming back for more. In a recent interview, they explained some of their findings. Aisner: Why is it so important to look closely at leadership and... View Details
- 04 Jul 2016
- Research & Ideas
Is Your Org Chart Stuck in a Rut? Try a Scientific Experiment
the Organizational Behavior unit at Harvard Business School, who spent five years as a management consultant at the Boston Consulting Group (BCG) before joining the HBS faculty. “And so we have this sort of binge diet kind of process of... View Details
Keywords: by Carmen Nobel
- 15 Sep 2015
- First Look
September 15, 2015
Operations Management Analytics for an Online Retailer: Demand Forecasting and Price Optimization By: Ferreira, Kris J., Bin Hong Alex Lee, and David Simchi-Levi Abstract—We present our work with an online retailer, Rue La La, as an... View Details
Keywords: Sean Silverthorne
- 01 Feb 1998
- News
Running Up the Score
well as the Continental Airlines Arena that houses the NHL New Jersey Devils and the NBA New Jersey Nets. "Many teams argue that their survival depends on whether or not they get a new venue," says Robinson, "not so much to have greater seating capacity per se but to... View Details
Keywords: Garry Emmons
- 20 Dec 2011
- First Look
First Look: December 20
innovation in open systems is an important trend in the modern global economy. In general, distributed innovation is made possible by the modularity of the underlying product or process. But despite the documented technical benefits of... View Details
Keywords: Carmen Nobel
- 20 Jan 2003
- Research & Ideas
Fixing Corporate Governance: A Roundtable Discussion at Harvard Business School
and compensation committees didn't do their jobs responsibly. But boards can only do so much — their members, after all, are part-timers. And while they're expected to be independent, they have to rely heavily on managers and auditors for... View Details
Keywords: by Garry Emmons
- Web
Print View - Course Catalog
Management and Digital Marketing Workshop. The cases and exercises focus on early and growth-stage startups. The cases feature startups from across the globe and a diverse set of protagonists. While focused on for-profit ventures, many... View Details
- 01 Feb 1997
- News
Doing It Your Way
other factors when seeking startup opportunities. "Businesses where there are high margins available with low economies of scale are more likely to survive," he says, citing institutional money management as an example of an area that... View Details
- 09 Dec 2014
- First Look
First Look: December 9
Publications December 2014 Academy of Management Journal Harnessing Productive Tensions in Hybrid Organizations: The Case of Work Integration Social Enterprises By: Battilana, Julie, Metin Sengul, Anne-claire Pache, and Jacob Model... View Details
Keywords: Sean Silverthorne
- 16 Sep 2014
- First Look
First Look: September 16
Publications September 2014 The Oxford Handbook of Innovation Management Mergers and Acquisitions and Innovation By: Ahuja, Gautam, and Elena Novelli Abstract—This article (a) identifies the different theoretical perspectives and... View Details
Keywords: Sean Silverthorne
- 08 Mar 2019
- Blog Post
Reclaiming Feminism: A Celebration of International Women’s Day
position. In all this focus on work, however, we sometimes overlook the importance of gender equity at home. My wife Monica and I have managed two full-time fulfilling careers because we have also strived for equity at home. Monica works... View Details
- 01 Mar 2013
- News
Sizing Up Social Impact
nonprofit leaders today," says Associate Professor Alnoor Ebrahim, a member of the School's General Management Unit and Social Enterprise Initiative who focuses on the challenges of performance management, accountability, and governance... View Details
- 20 Jan 2017
- Research & Ideas
Here’s How Businessman Trump Is Likely to Approach the Presidency
likes to do operations like housekeeping and food and beverage. And there’s a third entity that has the brand. Companies like the Four Seasons or Ritz Carlton, we say they “flag” a hotel. They don’t manage it; they “flag” it. Trump has a... View Details
Keywords: by Christina Pazzanese
- 21 Feb 2017
- First Look
First Look at New Research: February 21
across medicine. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52286 forthcoming Strategic Management Journal Overcoming Institutional Voids: A Reputation-Based View of Long-Run Survival By: Gao, Cheng, Tiona Zuzul,... View Details
Keywords: Carmen Nobel
- 01 Dec 2019
- News
John McArthur
faculty and staff. One employee who was seriously injured in a car accident was astonished to receive a visit from McArthur in the hospital even before his family could get there. “While part of this was about managing an institution, it... View Details
Keywords: Dean
- 06 Nov 2000
- Research & Ideas
The Determinants of Corporate Venture Capital Success
only with its own equipment. The establishment of XTV was driven by two events in 1988. First, several senior Xerox managers were involved in negotiating and approving a spin-off from Xerox, ParcPlace, which sought to commercialize an... View Details
Keywords: by Paul Gompers & Josh Lerner
- 23 Dec 2002
- Research & Ideas
Setting the Stage: A Young Scholar at HBS
Rohit Daniel Wadhwani's research and teaching interests lie in business and financial history and public policy. He received his B.A. with honors from Yale College in 1991. From 1991 to 1995 he worked as a management consultant with APM... View Details
- 01 Jun 1996
- News
1996 Global Alumni Conference Probes "Information Revolution"
senior management is especially necessary, Coote said, in managing the partnerships that now often result from changed business models and corporate restructurings. Senior View Details
Keywords: Daniel Penrice
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
not born but made. In a book dense with epiphanies, the most galvanizing one may be that the power to lead courageously resides in each of us. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53588 forthcoming Journal of Service View Details
Keywords: Sean Silverthorne
- 27 Aug 2013
- First Look
First Look: August 27
many managers overestimate the attractiveness of using IP to exert market power. Rather, the value of the various means to protect and benefit from IP depends on firm strategy, the competitive landscape, and... View Details
Keywords: Sean Silverthorne