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  • All HBS Web  (4,912)
    • People  (10)
    • News  (822)
    • Research  (3,320)
    • Events  (34)
    • Multimedia  (28)
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  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

primarily to beat price reductions out of the supplier. This problem will persist unless senior retail executives work to reset employees' expectations and incentives at the working level when they forge... View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • 24 Oct 2005
  • Research & Ideas

IPR: Protecting Your Technology Transfers

partners in countries with imperfect IPR. There are also implications for the global production decisions that multinational firms make. Improved IPR allows firms to shift technologically advanced activities abroad and fuels the View Details
Keywords: by Cynthia Churchwell
  • 02 Oct 2000
  • What Do You Think?

What Lies Beyond NAFTA?

in predominantly rural societies, increased income sets in motion forces that "restore the previous level of deprivation," thus thwarting individual motivation and the likelihood of emergence from... View Details
Keywords: by James Heskett
  • 01 Dec 2003
  • What Do You Think?

Is This the Twilight Era for the Managed Mutual Fund?

representing groups of investors, and from those in the U.S. and other countries—if at all representative—provide what is for me a rather sobering assessment of the future of these funds. At one end of the... View Details
Keywords: by James Heskett
  • 12 Jan 2004
  • What Do You Think?

How Should We Think About the Exportation of Jobs?

Summing Up The exportation of jobs "will create bigger markets and opportunities to sell goods and services from the developed economies," says reader Suman Das. "This is indeed very... View Details
Keywords: by James Heskett
  • 12 Oct 1999
  • Research & Ideas

Right from the Start: Common Traps for the New Leader

fairness; others are motivated by arrogance ("I can make these people") or hubris ("All it takes is hard work, support, and leadership"). Whatever the rationale, retaining managers with a... View Details
Keywords: by Dan Ciampa & Michael D. Watkins
  • 28 Sep 2015
  • Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

money service grew to about 400 million subscribers. Lesson 3: Get agents on board Mobile money operators need to treat their sales agents well, providing financial incentives and making them feel strongly... View Details
Keywords: by Dina Gerdeman; Financial Services; Telecommunications
  • 05 Feb 2014
  • Research & Ideas

Can Putin Score Olympic Gold?

public's interest and reminded people of the multiple platforms available to see the competition," says Greyser. The biggest boon to NBC, however, was the Games themselves. Winning performances by American athletes such as swimmer Michael... View Details
Keywords: by Michael Blanding; Sports; Advertising
  • 11 Mar 2001
  • Research & Ideas

Evolving for Success [Part Two]

them—not back in the laboratory, but rolling them out, getting audience reactions, and making changes immediately. We learn about the speed of change, and about a work style that makes people feel View Details
Keywords: by Staff
  • 18 Nov 2009
  • HBS Case

Customer Feedback Not on elBulli’s Menu

He's been called "the Salvador Dalí of the kitchen" for creations ranging from beetroot and yogurt ice-cream lollipops to a deconstructed Spanish omelet served in a parfait glass. Each year, some 2 million hopeful diners vie to... View Details
Keywords: by Julia Hanna; Food & Beverage
  • 31 Mar 2002
  • Research & Ideas

You’re Wasting Your Employees! What You Can Do About It

Most managers today understand the strategic implications of the information-based, knowledge-driven, service-intensive economy. They know what the new game requires: speed, flexibility and continuous self-renewal. They even are... View Details
Keywords: by Christopher A. Bartlett & Sumantra Ghoshal
  • 16 Sep 2015
  • Research & Ideas

Can Applied Economics Save Homeless Puppies?

has more information on that dog than you do as a potential buyer or pet guardian, and that can lead to adverse situations,” Exley says. “The information asymmetry and search costs were what really View Details
Keywords: by Carmen Nobel; Retail
  • 21 Nov 2012
  • Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

new leaders for this field." Other HBS faculty presenting at the conference included Prof. Alan MacCormack, who discussed the School's new field study effort; Michael Chu, on case studies; and Srikant Datar, about his experience View Details
Keywords: by Paul Guttry; Health; Education
  • 15 Nov 2004
  • Research & Ideas

Solving the Health Care Conundrum

care delivery system. By focusing on greater value, the issues of who should be covered (access) and what should be covered will be easier to resolve. While policy changes to require informational disclosure View Details
Keywords: by Michael E. Porter; Health
  • 01 Jun 2021
  • What Do You Think?

Are Employers Ready for a Flood of 'New' Talent Seeking Work?

organizations ready to take advantage of the talent surge? Just how prepared are employers? Are incentives and support systems for returnees to the workforce in place? Have we provided for the need for... View Details
Keywords: by James Heskett
  • 13 Dec 2004
  • Research & Ideas

How Leaders Create Winning Streaks

on-time performance, and offered to share equally with all employees 50 percent of the cost savings achieved by better service. Employees were motivated to achieve this goal View Details
Keywords: by Rosabeth Moss Kanter & Walter Kiechel
  • 02 Mar 2017
  • What Do You Think?

Is China About to Overtake the US for World Trade Leadership?

SUMMING UP: Does It Matter If China Assumes Global Trade Leadership? There are a variety of reasons why China is not a threat to the global trade leadership of the United States. They include demographic disadvantages, an unwillingness to make Chinese markets more... View Details
Keywords: by James Heskett
  • 08 Mar 2012
  • Research & Ideas

Unplugged: What Happened to the Smart Grid?

Replacing the antiquated electrical system in the United States with a super-efficient smart grid always seemed a surefire way to strengthen the economy, improve society, and provide endless opportunities for entrepreneurs. Big... View Details
Keywords: by Dina Gerdeman; Energy; Utilities
  • 03 Feb 2016
  • What Do You Think?

How Do You Hire an 'Impostor'?

however, succeeded in completing their MBAs with honors. They used the phenomenon as an incentive to succeed, setting high standards for performance and worrying about being under-prepared. They were (and... View Details
Keywords: by James Heskett
  • 10 Oct 2005
  • Research & Ideas

Homers: Secrets on the Factory Floor

A factory worker uses company time and materials to fashion a lamp he will take home for personal use—an artifact called a "homer." The practice is probably illegal and clearly against written... View Details
Keywords: by Sean Silverthorne; Manufacturing
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