Goods and Commodities - Publications - Faculty & Research

20 Dec 2017
Lessons from the Classroom

How to Design a Better Customer Experience

solved and it wasn’t even the hotel’s fault. Our booking agent had made a mistake.” The good deed that keeps on giving “Does it make economic sense to go over the top with it?” Thomke asks. “I would say... View Details

Keywords: by Dina Gerdeman; Health; Entertainment & Recreation

10 May 2019
Blog Post

Advice for Mothers Pursuing an MBA

we want to be can be hard. As a mother/parent, it may actually be easier, and this is because your boundaries are so much clearer. Being a mother/parent grounds you – don’t miss the good part of it! Don’t... View Details

12 Feb 2020
Blog Post

Trying Out New Career Options with SIPs (Short Intensive Programs)

social innovation, as the delivery system for critical goods and services at scale, as the stewards of our cultural heritage, and as advocates for a more just View Details

28 Apr 2014
Working Paper Summaries

Payout Policy

Keywords: by Joan Farre-Mensa, Roni Michaely & Martin C. Schmalz

Web

Faculty - Creating Emerging Markets

social entrepreneurship , sustainable and impact investing Interviews Naguib Sawiris Gunnar Trumbull Philip Caldwell Professor of Business Administration Research Interests : consumer finance , consumer View Details

23 May 2012
Research & Ideas

Five Ways to Make Your Company More Innovative

and the DNA of innovators. What they have to say might surprise you. Clayton Christensen Can people learn to be more innovative? I don't want to overstate the case. I think about 40 percent of people just are not going to be View Details

Keywords: by Garry Emmons, Julia Hanna & Roger Thompson

09 Jun 2024
Blog Post

The EC Formula: MBA Class of 2024 Looks Back

factoring in long-term economic sustainability should be standard in developing any corporate strategy—something I learned through the course and have already been able to apply. After taking this course, I firmly believe that what’s... View Details

29 Aug 2005
Research & Ideas

How Organizations Create Social Value

organizations in Latin America and Spain. For good governance you need some degree of overlap between governance and management.— Ezequiel A. Reficco This research will be... View Details

Keywords: by Manda Salls

September 2012 (Revised December 2012)
Case

Addleshaw Goddard LLP (Abridged)

By: Robert G. Eccles, Amy C. Edmondson and James Weber

Addleshaw-Goddard (AG), the 15th largest law firm in the UK, is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of services launched by Dr. Jim Hever... View Details

Keywords: Price; Innovation and Invention; Service Operations; Partners and Partnerships; Competitive Advantage; Diversification; Legal Services Industry; United Kingdom

Citation

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05 Jul 2006
Research & Ideas

The Accidental Innovator

do. In their recent working paper "Accident, Innovation, and Expectation in Innovation Process," authors Robert D. Austin and Lee Devin explore the concept of accidental innovation, how it works or... View Details

Keywords: by Sarah Jane Gilbert

30 Apr 2020
Book

Fighting Climate Change Requires a New Capitalism

Rebecca Henderson spent her young adult years living two lives. At work, she preached the risks of resisting change to MBA students at the Massachusetts Institute of Technology, drawing on lessons she learned while watching factories close as a management consultant.... View Details

Keywords: by Danielle Kost; Energy

08 Sep 2008
HBS Case

The Value of Environmental Activists

There are many methods, most financial, to measure the success of companies in meeting goals. But the question becomes a lot harder at Harvard Business School when MBAs are challenged to measure the efforts of environmental organizations like Greenpeace and the World... View Details

Keywords: by Sarah Jane Gilbert; Energy; Utilities

Person Page

Press / Media

By: Gary P. Pisano

Thought Leader: Gary Pisano

by Amy Bernstein, strategy+business, Summer 2007

A leading student of the biotech business describes the problems holding the industry back, and how it can overcome... View Details

14 Mar 2022
Research & Ideas

Lessons from COVID-19: The Business Skills Doctors Need

curricula. The good news, says Huckman, is that many of these skills can be learned simultaneously with clinical skills. “Like medicine,” he says, “leadership is best taught through observation, experience, View Details

Keywords: by Michael Blanding; Health

03 Mar 2003
Research & Ideas

Top Ten Legal Mistakes Made by Entrepreneurs

effort, and money to the legal issues? No. That's a good reason to hire a competent lawyer. Excellent legal talent can be retained for relatively little money up front at the early stages. It will cost much... View Details

Keywords: by Staff

07 Jul 2011
What Do You Think?

So We Adapt. What’s the Downside?

point, adaptability is a strength. Ravindra Edirisooriya asserted that "Adaptability is good in the short term since it will allow the use of existing labor, materials, machinery and technology View Details

Keywords: by Jim Heskett

01 Oct 1999
News

Banking on Success

his oceanfront home on the North Shore of Boston. "The last quarter-century has been a time of unbelievable good fortune from an economic and capital markets perspective," notes Kneisel. "Our generation of... View Details

Keywords: Deborah E. Blagg

14 Feb 2019
Blog Post

LOVE At HBS

parents we face the challenge of trying to balance and support two careers (for which we get regular pushback despite changes in social norms in the US) while still having the time and energy to be View Details

13 May 2013
Research & Ideas

How to Spot a Liar

would happen naturally," Van Swol says. Ultimately, the receiver had to decide whether the proposed allocation was fair and honest, based only on a conversation with the allocator. Thus, it behooved the allocator to be either a fair... View Details

Keywords: by Carmen Nobel

Web

Global Opportunity Fellowship GO: AFRICA - Alumni

application intake, i.e. you must begin working within eight months from the time of application. If your employment start date is after the first week of January, you are invited to apply in that year’s application cycle. You are in good... View Details

Publications