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Baker Library / Bloomberg Center | About

removed in 1980 when the exchange converted to electronic record keeping and displays. About the Names George F. Baker George F. Baker at library dedication, 1927 In 1924, Harvard Business School’s first benefactor, George F. Baker, succinctly expressed the motivation... View Details

Profile

Doug Marsan

hard work and decisions my parents undertook when immigrating to the U.S. to make that moment a reality for me. What is your favorite childhood memory? One summer in grade school, my friends and I built a... View Details

Profile

Tommaso Ruggeri

money. Leadership is responsibility” [Peter Drucker]. HBS has shown me that each of us has three basic responsibilities: creating economic value, following the spirit of laws, and making good ethical commitments for our organizations,... View Details

09 Mar 2022
Research & Ideas

War in Ukraine: Soaring Gas Prices and the Return of Stagflation?

makes its way onto world markets, and supply and demand determine price. At the moment, there is not a supply shock that’s causing a spike in prices. Rather, higher prices are caused by fears of a supply shock connected to these events.... View Details

Keywords: by Avery Forman; Energy

August 2018
Case

Digital Transformation at Brazilian Retailer Magazine Luiza

By: Thales S. Teixeira, Leandro A. Guissoni and Tania Modesto Veludo-de-Oliveira

By late 2017, Brazilian retailer Magazine Luiza's CEO was convinced that the company could significantly grow sales and accomplish its aspirations of digital transformation. What was unclear in his mind was whether he should act as a tech company and grow as fast as... View Details

Keywords: Digital; Ecommerce; Retailing; Brazil; Bricks And Mortar; Pricing; Customer Lifetime Value; Growth and Development Strategy; Internet and the Web; Transformation; Decision Choices and Conditions; Retail Industry; Brazil

30 Nov 2016
What Do You Think?

How Do Leaders Manage the Tension Between Pride and Arrogance?

SUMMING UP: Is collective pride the primary contributor to organization arrogance? There are three things that many respondents to this month’s column can agree on: (1) Pride is an attractive trait among members of an organization; arrogance is not. (2) Leaders’... View Details

Keywords: by James Heskett

October 2023 (Revised February 2024)
Case

Loris

By: Shunyuan Zhang, Das Narayandas, Stacy Straaberg and David Lane

In December 2022, Loris’s executive team considered their go-to-market strategy. Loris was an artificial intelligence (AI) software startup for the customer service industry with two products on the market: 1) Agent Assist which provided customer service agents (CSAs)... View Details

Keywords: Decisions; Growth and Development Strategy; Product Launch; Product Positioning; Business Strategy; Competitive Strategy; Business Startups; AI and Machine Learning; Applications and Software; Marketing Strategy; Sales; Technology Industry; United States

16 Jan 2018
First Look

First Look at New Research and Ideas, January 16, 2018

"Convergence Matters," and "Context, Conditions, and Culture." Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53726 January–February 2018 Harvard Business Review Ads That Don't Overstep: How to Make... View Details

Keywords: Sean Silverthorne

22 Dec 2008
Research & Ideas

10 Reasons to Design a Better Corporate Culture

Those who aren't living up to BHC's values soon get the point. Employees at all levels in an organization notice and validate the elements of culture. As owners, they judge every management decision to hire, reward, promote, and fire... View Details

Keywords: by James L. Heskett, W. Earl Sasser & Joe Wheeler

01 Jan 2011
News

Seth Klarman, MBA 1982

that it is available for rent on eBay. Klarman's legendary success as both an investor and a philanthropist belies another aspect of his personality: he enjoys living his life out of the spotlight. At Baupost's Boston headquarters, Klarman spends most of his time on... View Details

January 2021
Case

Egon Zehnder: Beyond Search?

By: Ashish Nanda and Margaret Cross

In 2019, Egon Zehnder chair Jill Ader and CEO Edilson Camara faced a critical question: how should the global executive search firm approach its burgeoning advisory service offering? Since 2003, the firm’s advisory practice had grown as a conglomeration of grassroots... View Details

Keywords: Professional Services Firms; Executive Search Firms; Professionalism; Partnership; Executive Coaching; Leadership Development; Expansion; Decision Making; Strategy; Switzerland; London

15 Apr 2015
Research & Ideas

Why Americans Voted for an Income Tax

We can be forgiven, especially this time of year, for questioning a decision our predecessors made just over a century ago. In the 1910s, Americans decided to make personal and corporate income taxes a... View Details

Keywords: by Matthew C. Weinzierl

10 May 2011
First Look

First Look: May 10

http://www.hbs.edu/research/pdf/11-109.pdf When Smaller Menus Are Better: Variability in Menu-Setting Ability Authors:David Goldreich and Hanna Hałaburda Abstract The economics literature on choice focuses on individuals' decisions when... View Details

Keywords: Sean Silverthorne

May 2010 (Revised July 2010)
Case

Bank of America Acquires Merrill Lynch (A)

By: Robert C. Pozen and Charles E. Beresford

On December 22, 2008, Bank of America (BofA) chairman and CEO Ken Lewis convened a special board of directors meeting to review his company's pending acquisition of investment bank Merrill Lynch. Negotiations for the acquisition had begun a few months earlier, during... View Details

Keywords: Mergers and Acquisitions; Decision Choices and Conditions; Financial Crisis; Corporate Governance; Government Legislation; Crisis Management; Business and Government Relations; Banking Industry

15 Oct 2013
First Look

First Look: October 15

coordination. Yet some work settings operate with fluid personnel, making stable team structures with ongoing relationships infeasible. We study the adaption of team structures for fluid work settings in a hospital emergency department... View Details

Keywords: Sean Silverthorne

2023
Article

Building the Business Case for an Inclusive Approach to Digital Health Measurement with a Web App (Market Opportunity Calculator): Instrument Development Study

By: Mitchell Tang, Yashoda Sharma, Jennifer C. Goldsack and Ariel Dora Stern

Background: The use of digital health measurement tools has grown substantially in recent years. However, there are concerns that the promised benefits from these products will not be shared equitably. Underserved populations, such as those with lower education and... View Details

Keywords: Demographics; Product Development; Health Care and Treatment; Medical Devices and Supplies Industry

Read Now

18 Dec 2013
HBS Case

Lessons from the Lance Armstrong Cheating Scandal

the case is not centered on dictating to students a particular value system; rather, it begins to reveal to them the importance of understanding their personal values so they will be able to make decisions... View Details

Keywords: by Michael Blanding; Sports

09 Sep 2015
Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

it paid off. Three years later, Honeywell had almost doubled the pace of the S&P 500 and had outpaced its nearest competitor by almost 23 points. MAKING THE DECISION FOR FURLOUGHS The practice of... View Details

Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics

February 2021
Case

Apple: Privacy vs. Safety (A)

By: Henry McGee, Nien-hê Hsieh, Sarah McAra and Christian Godwin

In 2015, Apple CEO Tim Cook debuted the iPhone 6S with enhanced security measures that enflamed a debate on privacy and public safety around the world. The iPhone 6S, amid a heightened concern for privacy following the 2013 revelation of clandestine U.S. surveillance... View Details