Publications

November 2000 (Revised April 2001)
Case

Grupo Beta San Miguel (A)

By: Ray A. Goldberg, Carin-Isabel Knoop and Hal Hogan

The World Trade Organization and NAFTA are reviewing the sweetener system and governmental sugar programs and their impact on world trade. What position should Jose Pinto take, and how will this affect his company, Mexico, and the global sugar players? View Details

Keywords: Plant-Based Agribusiness; Government and Politics; System; Competitive Advantage; Management Teams; Mexico

April 1984
Supplement

Johnson & Johnson (A): Philosophy & Culture, James Burke, Video

By: Francis Aguilar

James Burke, chairman and CEO of Johnson & Johnson, discusses the company's philosophy and culture, with particular emphasis on the significance of the Credo. View Details

Keywords: Organizational Culture; Values and Beliefs; Mission and Purpose; Management Teams; Pharmaceutical Industry; Medical Devices and Supplies Industry; Consumer Products Industry

18 Oct 2016
News

China, artificial intelligence, and Jim Breyer

billions in return. “Mark epitomizes courage and intensity and isn’t afraid to be wrong,” Breyer said. “And he also made the decision in 2008 to hire Sheryl Sandberg (MBA 1995) . The combination of Mark and Sheryl is the single best team... View Details

Keywords: Jennifer Myers

01 Jun 2010
News

MBAs on a Mission

day. He finally found one in “Djibouti? Or Jordan?” — he can no longer remember — and had it shipped to him. This mishmash of days and roles was Kim’s job as CHAI’s deputy country director in Ethiopia, where he managed the daily... View Details

Keywords: Sarah Auerbach;Deborah Blagg;Julia Hanna; Management; Management; Management; Management

01 Jun 2006
News

Chinese CEOs, Professors Study at HBS

To help Chinese CEOs operate more effectively in the global economy, HBS has teamed up with two other business schools to develop the Global CEO Program for China (GCPC), an Executive Education offering consisting of four week long... View Details

Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

October 1997 (Revised May 1998)
Case

Asda (A1)

By: Michael Beer and James Weber

Supplements the (A) case. View Details

Keywords: Restructuring; Insolvency and Bankruptcy; Crisis Management; Management Teams; Business Strategy; Retail Industry; Food and Beverage Industry; United Kingdom

2013
Chapter

The Most Successful CEOs Come from Within

By: Joseph L. Bower

The financial crisis of 2008 and the Great Recession caused a crisis of public confidence in business and American-style capitalism, with its focus on maximizing shareholder value. Corporate leaders understood that reform was needed and that they needed to commit... View Details

Keywords: Governing and Advisory Boards; Management Succession; Business and Community Relations; Management Teams

01 Jun 2018
News

Floor It

therapeutics; and disseminating findings in real time. Currently, the Kraft team is tracking ongoing trials for pancreatic cancer, glioblastoma, multiple myeloma, and immune therapies. Finding Funding Fixes The Kraft View Details

Keywords: Julia Hanna; illustration by Mengxin Li

February 1994 (Revised July 2007)
Case

Richard Jenkins

By: John J. Gabarro and Andrew P. Burtis

Written from the point of view of Richard Jenkins, the president of CelluComm. Presents his reflections on the series of events leading to the firing of one of CelluComm's general managers, Erik Peterson. A rewritten version of an earlier case. View Details

Keywords: Resignation and Termination; Management Teams; Rank and Position; Communications Industry

February 1997
Supplement

WPP--Integrating Icons (Video)

By: Joseph L. Bower and Sonja Ellingson Hout

Interviews with Martin Sorrell, Chairman of WPP Group plc, and also with the heads of several companies that are owned with WPP. Discusses corporate culture, strategies for the future, and how the various companies interact. View Details

Keywords: Management Teams; Organizational Structure; Organizational Culture; Relationships; Communication; Strategy

27 Oct 2011
Research & Ideas

Horrible Boss Workarounds

On film, few characters are more obviously villainous than the extremely bad boss. There's Star Wars' Darth Vader (who manages a disrespectful underling by strangling him with his mind), Katharine Parker in Working Girl (who shamelessly... View Details

Keywords: by Carmen Nobel

04 May 2020
Research & Ideas

Predictions, Prophets, and Restarting Your Business

“Predictions are risky, especially about the future,” according to a popular expression. Still, business is inescapably about the future—that’s what managers’ decisions are about. In the current crisis, we have daily grand predictions about “new normals,” and View Details

Keywords: by Frank V. Cespedes

2011
Case

How Fast and Flexible Do You Want Your Information, Really?

By: Thomas H. Davenport and Jim Snabe

Almost all executives want more and faster information, and almost all companies are racing to provide it. What many of them are overlooking is that the real aim should not be faster information but faster decision making, and those aren't the same things. Executives... View Details

Keywords: Management Teams; Information; Service Delivery; Decision Making; Crisis Management

May 1994 (Revised May 1995)
Case

Laura Ashley (B): Defining a Strategy

By: Richard L. Nolan

A turnaround CEO engineers a business transformation and formulates short-term and long-term strategy after assessing the business situation. View Details

Keywords: Organizational Change and Adaptation; Change Management; Management Teams; Business Strategy; Consumer Products Industry; Apparel and Accessories Industry

January 1983 (Revised June 1985)
Case

Mary Kay Cosmetics, Inc.: Marketing Communications

By: John A. Quelch

Marketing executives at the company are considering the merits of a variety of communications programs designed to increase the effectiveness of the company's sales force of beauty consultants. View Details

Keywords: Marketing Communications; Salesforce Management; Decision Making; Performance Effectiveness; Management Teams; Beauty and Cosmetics Industry; United States

01 Dec 2020
News

A New Approach to Contact Tracing

the fight against COVID-19. Government-led innovation such as this is a subject that fascinates Mitchell Weiss (MBA 2004), a professor of management practice and Richard L. Menschel Faculty Fellow at HBS. Upon hearing that Singapore’s... View Details

Keywords: Jennifer Gillespie; Government

March 2001 (Revised May 2001)
Case

Corning 1983-1996: Transition at the Top

By: Michael J. Roberts and Michael L. Tushman

Focuses on Jamie Houghton's efforts to revitalize Corning from 1983-1996, including the development of a very strong set of values and culture. The issue centers around Roger Ackerman's rise to president, then chairman/CEO, and his drive to both change the business... View Details

Keywords: Organizational Change and Adaptation; Change Management; Organizational Culture; Management Teams; Strategy