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      • December 1987
      • Case

      John Hancock Financial Services: Sports Sponsorship

      By: Stephen A. Greyser
      Senior corporate communications executives of a major financial services firm are reviewing the company's sports sponsorship program and are considering expanding it. Hancock already is the corporate sponsor of the Boston Marathon and has the opportunity to sponsor the... View Details
      Keywords: Communication Strategy; Brands and Branding; Marketing Strategy; Performance Evaluation
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      Greyser, Stephen A. "John Hancock Financial Services: Sports Sponsorship." Harvard Business School Case 588-051, December 1987.
      • September 1987 (Revised July 1991)
      • Case

      Primerica Corp.

      By: Samuel L. Hayes III
      Keywords: Financial Services Industry
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      Hayes, Samuel L., III. "Primerica Corp." Harvard Business School Case 288-019, September 1987. (Revised July 1991.)
      • September 1987
      • Background Note

      What Do Venture Capitalists Do?

      By: William A. Sahlman
      Presents the results derived from 49 responses to a questionnaire mailed to 100 venture capitalists in late 1984. The purpose of the survey was to shed light on the relationship between venture capitalists and their portfolio companies. The survey revealed that the... View Details
      Keywords: Borrowing and Debt; Venture Capital; Investment Portfolio; Recruitment; Surveys; Managerial Roles; Service Operations; Relationships; Service Industry
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      Sahlman, William A. "What Do Venture Capitalists Do?" Harvard Business School Background Note 288-015, September 1987.
      • July 1987 (Revised May 1991)
      • Case

      Merrill Lynch Capital Partners, Inc.

      By: Samuel L. Hayes III
      Keywords: Financial Services Industry
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      Hayes, Samuel L., III. "Merrill Lynch Capital Partners, Inc." Harvard Business School Case 288-009, July 1987. (Revised May 1991.)
      • June 1987 (Revised September 1997)
      • Case

      Mebel, Doran & Co.

      By: Samuel L. Hayes III
      Puts the student in the position of a senior official of a major New York investment bank who discovers that information has leaked to the market on a confidential takeover plan that was being developed by a corporate client. The official has to decide how to deal with... View Details
      Keywords: Ethics; Decision Choices and Conditions; Investment Banking; Mergers and Acquisitions; Crisis Management; Financial Services Industry; Financial Services Industry
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      Hayes, Samuel L., III. "Mebel, Doran & Co." Harvard Business School Case 287-001, June 1987. (Revised September 1997.)
      • May 1987 (Revised February 2000)
      • Case

      Codman & Shurtleff, Inc.: Planning and Control System

      By: Robert L. Simons
      Detailed description of the planning and control systems in use at Johnson & Johnson. Focuses on the actions of managers in one subsidiary in revising budget targets. Illustrates intensive strategic planning and financial planning process in a large, decentralized... View Details
      Keywords: Strategic Planning; Planning; Forecasting and Prediction; Accounting Audits; Budgets and Budgeting; Business Strategy; Financial Management; Business or Company Management; Management Systems; Financial Services Industry; Financial Services Industry
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      Simons, Robert L. "Codman & Shurtleff, Inc.: Planning and Control System." Harvard Business School Case 187-081, May 1987. (Revised February 2000.)
      • April 1987
      • Supplement

      Inland Steel Co. Product Policy, Video 3: Customer and Technical Services

      By: Benson P. Shapiro and Lawrence B. Levine
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      Shapiro, Benson P., and Lawrence B. Levine. "Inland Steel Co. Product Policy, Video 3: Customer and Technical Services." Harvard Business School Video Supplement 887-541, April 1987.
      • March 1987 (Revised August 1988)
      • Case

      Public Service Co. of Oklahoma (A)

      By: Michael Beer
      Keywords: Utilities Industry
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      Beer, Michael. "Public Service Co. of Oklahoma (A)." Harvard Business School Case 487-008, March 1987. (Revised August 1988.)
      • March 1987
      • Supplement

      Public Service Co. of Oklahoma (B)

      By: Michael Beer
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      Beer, Michael. "Public Service Co. of Oklahoma (B)." Harvard Business School Supplement 487-009, March 1987.
      • March 1987 (Revised October 1993)
      • Case

      Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program

      By: W. Earl Sasser
      In recent years, Au Bon Pain (ABP), a chain of upscale French bakeries/sandwich cafes based in Boston, confronted a set of human resource problems endemic to the fast food industry (i.e., a labor shortage which made it difficult to attract and maintain quality crew... View Details
      Keywords: Motivation and Incentives; Managerial Roles; Retention; Employees; Performance Improvement; Recruitment; Problems and Challenges; Compensation and Benefits; Service Industry; Service Industry; Boston
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      Sasser, W. Earl. "Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program." Harvard Business School Case 687-063, March 1987. (Revised October 1993.)
      • February 1987 (Revised August 1989)
      • Background Note

      United States Trade Law

      By: David B. Yoffie
      Examines the manner in which U.S. trade law and policy has evolved, with emphasis on trade in manufactured goods and services as well as the relationship between the executive and the legislature. The structure and content of U.S. trade law is discussed including a... View Details
      Keywords: Trade; Machinery and Machining; Policy; Law Enforcement; Outcome or Result; Business and Government Relations; United States
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      Yoffie, David B. "United States Trade Law." Harvard Business School Background Note 387-137, February 1987. (Revised August 1989.)
      • February 1987 (Revised March 2006)
      • Case

      Arley Merchandise Corporation

      By: William E. Fruhan Jr.
      Involves the initial public offering of a firm's stock. The offering includes a money-back guarantee to investors from the issuing firm which comes in the form of a "put" option. Option valuation is thus an important issue in this case. View Details
      Keywords: Initial Public Offering; Stocks; Cases; Valuation; Stock Options; Service Industry; Service Industry
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      Fruhan, William E., Jr. "Arley Merchandise Corporation." Harvard Business School Case 287-063, February 1987. (Revised March 2006.)
      • December 1986 (Revised August 1987)
      • Case

      Merrill Lynch & Co., Inc.--1986

      By: Andre F. Perold
      Keywords: Financial Services Industry
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      Perold, Andre F. "Merrill Lynch & Co., Inc.--1986." Harvard Business School Case 287-047, December 1986. (Revised August 1987.)
      • December 1986 (Revised November 1988)
      • Background Note

      Note on Psychiatric Services

      By: Regina E. Herzlinger
      Keywords: Medical Specialties
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      Herzlinger, Regina E. "Note on Psychiatric Services." Harvard Business School Background Note 187-087, December 1986. (Revised November 1988.)
      • November 1986 (Revised November 1987)
      • Case

      MG Services

      By: David B. Yoffie
      Keywords: Service Industry
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      Yoffie, David B. "MG Services." Harvard Business School Case 387-086, November 1986. (Revised November 1987.)
      • October 1986 (Revised July 2010)
      • Case

      Karen Leary (A)

      By: Linda A. Hill
      Describes the evolution of the working relationship of Karen Leary, a new manager of a Merrill Lynch retail branch, and Ted Chung, a new financial consultant in the branch. Leary has some concerns about her working relationship with Chung and with his performance.... View Details
      Keywords: Management Style; Employee Relationship Management; Decision Choices and Conditions; Personal Development and Career; Performance Evaluation; Diversity; Financial Services Industry
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      Hill, Linda A. "Karen Leary (A)." Harvard Business School Case 487-020, October 1986. (Revised July 2010.)
      • September 1986
      • Supplement

      Eastern Electric Apparatus Repair Co. (B)

      By: Carliss Y. Baldwin
      Keywords: Service Industry
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      Baldwin, Carliss Y. "Eastern Electric Apparatus Repair Co. (B)." Harvard Business School Supplement 287-024, September 1986.
      • August 1986 (Revised January 1989)
      • Teaching Note

      Population Services International: The Social Marketing Project in Bangladesh, Teaching Note

      By: V. Kasturi Rangan
      Teaching Note for (9-586-013). View Details
      Keywords: Demographics; Social Marketing; Bangladesh
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      Rangan, V. Kasturi. "Population Services International: The Social Marketing Project in Bangladesh, Teaching Note." Harvard Business School Teaching Note 587-058, August 1986. (Revised January 1989.)
      • August 1986 (Revised February 1991)
      • Supplement

      Population Services International: The Social Marketing Project in Bangladesh, Video

      By: V. Kasturi Rangan
      Population Services International, a not-for-profit agency founded to promote family planning information and to market birth control products, had an agreement with the government of Bangladesh to conduct a social marketing program using modern marketing techniques to... View Details
      Keywords: Social Marketing; Health; Advertising; Marketing; Nonprofit Organizations; Government and Politics; Agreements and Arrangements; Health Industry; Bangladesh
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      Rangan, V. Kasturi. "Population Services International: The Social Marketing Project in Bangladesh, Video." Harvard Business School Video Supplement 887-506, August 1986. (Revised February 1991.)
      • August 1986 (Revised June 1987)
      • Case

      J.P. Morgan Investment Management, Inc.

      By: Andre F. Perold
      Keywords: Investment Banking; Financial Services Industry; Financial Services Industry
      Citation
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      Perold, Andre F. "J.P. Morgan Investment Management, Inc." Harvard Business School Case 287-008, August 1986. (Revised June 1987.)
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