Publications

21 Sep 2020
Research & Ideas

Are You Sabotaging Your Own Company?

During World War II, the predecessor to the US Central Intelligence Agency produced a secret field manual detailing how “citizen-saboteurs” could disrupt the operations of enemy organizations. In addition to inflicting physical damage,... View Details

Keywords: by Dina Gerdeman

2011
Working Paper

Managerial Practices That Promote Voice and Taking Charge among Frontline Workers

By: Julia Adler-Milstein, Sara J. Singer and Michael W. Toffel

Process-improvement ideas often come from frontline workers who speak up by voicing concerns about problems and by taking charge to resolve them. We hypothesize that organization-wide process-improvement campaigns encourage both forms of speaking up, especially voicing... View Details

Keywords: Communication; Employees; Knowledge Sharing; Knowledge Use and Leverage; Management Practices and Processes; Operations; Business Processes; Performance Improvement

SSRN

Read Now

01 Oct 2001
Research & Ideas

Organizing the Family-Run Business

subsystems influences the direction and operations of the family company, as well as of the family. It is essential, therefore, that each subsystem has a defined role and a clear voice in the governance of the overall system. These three... View Details

Web

For Alumni - Health Care

build your venture in the Blavatnik Fellowship in Life Science Entrepreneurship. Since 2013, Blavatnik Fellows started 45 companies and collectively raised more than $530M in funding. Fellows receive salary and benefits, access to an View Details

June 2000 (Revised October 2017)
Case

IDEO

By: Stefan Thomke and Ashok Nimgade

Describes IDEO, the world's leading product design firm, and its innovation culture and process. Emphasis is placed on the important role of prototyping and experimentation in general, and in the design of the very successful Palm V handheld computer in particular. A... View Details

Keywords: Business Startups; Innovation Strategy; Business or Company Management; Time Management; Product Design; Product Development; Business Processes; Organizational Culture; Practice; Problems and Challenges; Creativity; Hardware

26 Jan 2015
Research & Ideas

National Health Costs Could Decrease if Managers Reduce Work Stress

research that shows workplace stress is very bad for health, and we have this other information that says our health costs are way above that of other countries," says Joel Goh, Harvard Business School assistant professor of business administration in the... View Details

Keywords: by Michael Blanding; Health

Web

Angela Q. Crispi | About

Angela Q. Crispi Bio Angela is the Executive Dean for Administration at Harvard Business School, leading an organization of nearly 2,000 staff with an operating budget of $1 billion. She oversees the execution of the School’s strategy... View Details

Web

Confronting Climate Change - Business & Environment

scientists over 50 years ago — business is vital. Managers have a key role to play in confronting climate change in the market sectors in which they operate and in the political and civic circles in which they hold influence. Policy... View Details

09 Mar 2021
News

A Family Business at a Crossroads: Scaling and Succession

Web

Globalization - Faculty & Research

U.S. firms by analyzing detailed data on patent applications and on the operations of the foreign affiliates of U.S. multinational firms. The results indicate that increases in the share of a firm's innovation performed by inventors of a... View Details

17 Feb 2022
News

When Employees Feel a Sense of Purpose, Companies Succeed

Web

Research - Behavioral Finance & Financial Stability

interest rates remain high for small businesses. The authors discuss the consequences of this credit gap on small business operation and capital. See Sam's other research here and Jeremy's other research here . Related Themes: Credit... View Details

July 2016
Case

Spotify

By: Anita Elberse and Alexandre de Pfyffer

In November 2014, Spotify's chief content officer Ken Parks learns that record label Big Machine Records has requested the immediate removal of superstar artist Taylor Swift's entire catalogue from Spotify's music streaming service. Is it time for Spotify to reconsider... View Details

Keywords: Entertainment; Marketing; Superstar; Music; Entertainment Marketing; Media; Digital Technology; Creative Industries; Product Portfolio Management; General Management; Management; Strategy; Internet and the Web; Open Source Distribution; Creativity; Music Entertainment; Product Marketing; Music Industry

Web

All Functions - Recruiting

$164k Median $185k 75th Percentile Base $35k 36% Receiving $36k 57% Receiving Operations / Manufacturing <1% N/A N/A N/A Project Management 2% $131k 25th Percentile Base $150k Median $165k 75th Percentile Base N/A N/A Rotational /... View Details

Web

Impact of the New Medium - Edwin H. Land & Polaroid | Harvard Business School

introduced the Polaroid Land Camera, Model 95, and Land Film, Type 40, to the public. Edwin Land stood at a precipice, wondering whether the significant investment and research in his new product would pay off. Land had wisely kept his costs down by View Details

23 Apr 2012
Research & Ideas

How to Brand a Next-Generation Product

approach, it's perfectly OK to switch back. With its Windows operating system platform, the company succeeded Windows 98 and Windows 2000 with Windows XP and then the oft-criticized Windows Vista. And then came Windows 7. Windows 8, due... View Details

Keywords: by Carmen Nobel

September 2020
Case

Drinkworks: Home Bar by Keurig

By: Sunil Gupta, Jonathan Levav and Julia Kelley

In the summer of 2018, Drinkworks CEO Nathaniel Davis needed to make a number of go-to-market decisions ahead of his company’s upcoming product launch. Formed through a joint venture between Keurig Dr. Pepper and Anheuser-Busch InBev, Drinkworks had developed an... View Details

November 2024
Case

Group AMANA: Built to Last

By: Hise Gibson and Fares Khrais

The case chronicles the Bsaibes brothers’ journey in founding and operating Group AMANA; a contracting business founded in 1993, based in the United Arab Emirates with operations across the Middle East. Over the years, the business found itself grappling with major... View Details

Keywords: Business Model; Family Business; Transformation; Growth and Development Strategy; Management Succession; Business Strategy; Construction Industry; Middle East; Saudi Arabia; United Arab Emirates