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  • All HBS Web  (13,509)
    • People  (59)
    • News  (3,083)
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  • Research Summary

Building Capabilities in Professional Service Firms

One of the most distinctive aspects of professional service firms is that the vast majority of the people who work in them are directly involved in serving clients.  Long-term success in a professional service firm requires obtaining and developing the right... View Details

  • February 2009
  • Case

Paresh Patel: Building a Life in the Context of Global Business - October 2007

By: Howard H. Stevenson and Shirley Spence
This case tells the story of Paresh Patel, born in Boston to an Indian immigrant family, as he develops an entrepreneurial career, participates in the Indian diaspora, and builds a family life. It provides background on Paresh's heritage, describes his youth and... View Details
Keywords: Diasporas; Work-Life Balance; Personal Development and Career; Entrepreneurship; Boston; Mumbai
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Stevenson, Howard H., and Shirley Spence. "Paresh Patel: Building a Life in the Context of Global Business - October 2007." Harvard Business School Case 809-045, February 2009.
  • January 2011
  • Article

Does Intellectual Property Rights Reform Spur Industrial Development?

By: Lee G. Branstetter, Ray Fisman, C. Fritz Foley and Kamal Saggi
An extensive theoretical literature generates ambiguous predictions concerning the effects of intellectual property rights (IPR) reform on industrial development. The impact depends on whether multinational enterprises (MNEs) expand production in reforming countries... View Details
Keywords: Development Economics; Foreign Direct Investment; Multinational Firms and Management; Governing Rules, Regulations, and Reforms; Intellectual Property; Rights; Production; Expansion; United States
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Branstetter, Lee G., Ray Fisman, C. Fritz Foley, and Kamal Saggi. "Does Intellectual Property Rights Reform Spur Industrial Development?" Journal of International Economics 83, no. 1 (January 2011): 27–36.

    Grow Your Stars -- Don't Buy Them

    An interview with Boris Groysberg, Professor, Harvard Business School. Many star performers hired from outside don't perform as expected at their new company. So, develop stars within your company; for example, through strong training and mentoring programs. View Details
    • 25 Aug 2016
    • News

    What Building a “Jeopardy!” Robot Taught IBM About Innovation

    • 05 Jul 2006
    • Working Paper Summaries

    Behavioral Operations

    Keywords: by Francesca Gino & Gary P. Pisano
    • December 1999
    • Case

    Agrochemicals at Ciba-Geigy AG (A)

    By: Michael L. Tushman, Wendy Smith and Daniel Radov
    After spending five years to develop a revolutionary product, the director of Ciba-Geigy's fungicide research department is handed an unfavorable market study. The case details the R&D process for the new product, including information on corporate partnerships,... View Details
    Keywords: Agribusiness; Plant-Based Agribusiness; Research and Development; Innovation and Invention; Innovation Strategy; Product Launch; Marketing Channels; Change Management; Product Development; Business Processes; Organizational Structure; Corporate Accountability; Agriculture and Agribusiness Industry; Pharmaceutical Industry
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    Tushman, Michael L., Wendy Smith, and Daniel Radov. "Agrochemicals at Ciba-Geigy AG (A)." Harvard Business School Case 400-022, December 1999.
    • May 2017 (Revised May 2019)
    • Supplement

    Intuit: QuickBooks (B)

    By: David Yoffie and Nicole Tempest Keller
    This short case updates the earlier Intuit case on transitioning from a product company into a platform company. In addition to providing information on the recent successes and challenges of the business, it also explores a new challenge of building a platform with a... View Details
    Keywords: Platform; Strategic Transition; Strategy; Digital Platforms; Transition
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    Yoffie, David, and Nicole Tempest Keller. "Intuit: QuickBooks (B)." Harvard Business School Supplement 717-513, May 2017. (Revised May 2019.)
    • 18 Apr 2019
    • News

    Mauricio Macri freezes prices

    • May 2011 (Revised March 2012)
    • Case

    Nanda Home: Preparing for Life after Clocky

    By: Elie Ofek and Jill Avery
    Gauri Nanda, the inventor of Clocky, the alarm clock that rolls off the bed stand and forces its owner to find it, has to make critical decisions regarding the future of her nascent company. As sales of Clocky show signs of declining, she must decide whether to... View Details
    Keywords: Brands and Branding; Management; Electronics Industry
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    Ofek, Elie, and Jill Avery. "Nanda Home: Preparing for Life after Clocky." Harvard Business School Case 511-134, May 2011. (Revised March 2012.)
    • 12 Jan 2014
    • News

    Better measuring a country

    • 11 Aug 2021
    • Blog Post

    The Equity Network: How HBS Helped Me Launch a Tech-Enabled Social Enterprise

    Kristina Hu is from the Class of 2022 and a proud member of Section H. After graduating from Harvard College in 2016, she worked in investment banking at Morgan Stanley before pivoting into tech, eventually becoming a product manager at... View Details
    • 2019
    • White Paper

    Impact-Weighted Financial Accounts: The Missing Piece for an Impact Economy

    By: George Serafeim, T. Robert Zochowski and Jennifer Downing
    Reimagining capitalism is an imperative. We need to create a more inclusive and sustainable form of capitalism that works for every person and the planet. Massive environmental damage, growing income and wealth disparity, stress, and depression within developed... View Details
    Keywords: Impact-Weighted Accounts; IWAI; Background; Economic Systems; Economy; Corporate Social Responsibility and Impact; Measurement and Metrics; Financial Statements
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    Serafeim, George, T. Robert Zochowski, and Jennifer Downing. "Impact-Weighted Financial Accounts: The Missing Piece for an Impact Economy." White Paper, Harvard Business School, Boston, MA, September 2019.
    • February 2010 (Revised November 2013)
    • Case

    Living PlanIT

    By: Robert G. Eccles, Amy C. Edmondson, Susan Thyne and Tiona Zuzul
    Living PlanIT is a start-up company that has developed a new, innovative business model for sustainable urbanization. This model reflects the software and technology backgrounds of its founders, Steve Lewis and Malcolm Hutchinson, and is in vivid contrast to other... View Details
    Keywords: Business Model; Business Startups; Development Economics; Entrepreneurship; City; Technological Innovation; Environmental Sustainability; Urban Development; Construction Industry; Green Technology Industry; Real Estate Industry; Portugal
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    Eccles, Robert G., Amy C. Edmondson, Susan Thyne, and Tiona Zuzul. "Living PlanIT." Harvard Business School Case 410-081, February 2010. (Revised November 2013.)
    • 09 Jul 2015
    • News

    HBX Announces Online Courses from Leading Harvard Business School Faculty

    • 15 Nov 2023
    • Video

    Choosing Learning Over Knowing

    • May 2012 (Revised August 2014)
    • Case

    McKesson

    By: Regina E. Herzlinger and Natalie Kindred
    McKesson, a large, diversified drug distribution and health care IT company, is considering development of new business offerings to help private practice physicians remain independent. The company, with $122 billion in 2010 revenues, just made its first foray into... View Details
    Keywords: Health Care Industry; Health Care Policy; Organizational Transformations; Health Services; Health Care and Treatment; Business Model; Service Operations; Change Management; Corporate Strategy; Information Technology; Policy; Pharmaceutical Industry; Health Industry; United States
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    Herzlinger, Regina E., and Natalie Kindred. "McKesson." Harvard Business School Case 312-002, May 2012. (Revised August 2014.)
    • February 2025
    • Supplement

    Moleskine: Daniela Riccardi Turns the Page

    By: Ryan Raffaelli
    Newly appointed CEO Daniela Riccardi needed to develop and present an action plan to the board of the company that owned Moleskine. Riccardi was hired because Moleskine had recently overextended its reach and needed more focus and discipline. Having previously served... View Details
    Keywords: Brands and Branding; Organizational Change and Adaptation; Distribution Channels; Planning; Leading Change; Organizational Culture; Product Marketing; Retail Industry; Italy
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    Raffaelli, Ryan. "Moleskine: Daniela Riccardi Turns the Page." Harvard Business School Multimedia/Video Supplement 425-715, February 2025.
    • 01 Feb 2022
    • Book

    Innovation Isn’t Just for Startups: How Big Companies Can Succeed

    runs), and scaling (the development of a full-fledged new product or service). "Becoming a corporate explorer is not a route to a safe or easy career." The authors share the... View Details
    Keywords: by Lane Lambert
    • March 2012
    • Article

    The Influence of Prior Industry Affiliation on Framing in Nascent Industries: The Evolution of Digital Cameras

    By: Mary J. Benner and Mary Tripsas
    New industries sparked by technological change are characterized by high technological, market, and competitive uncertainty. In this paper we explore how a firm's conceptualization of products in this context, reflected in its introduction of product features, is... View Details
    Keywords: Technology; Transformation; Risk and Uncertainty; Competitive Strategy; Product; Values and Beliefs; Mathematical Methods; Power and Influence; Behavior; Experience and Expertise; Design; Market Entry and Exit; Employment Industry; Computer Industry
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    Benner, Mary J., and Mary Tripsas. "The Influence of Prior Industry Affiliation on Framing in Nascent Industries: The Evolution of Digital Cameras." Strategic Management Journal 33, no. 3 (March 2012): 277–302.
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