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Show Results For
- All HBS Web
(5,281)
- People (18)
- News (899)
- Research (3,487)
- Events (14)
- Multimedia (43)
- Faculty Publications (2,461)
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- April 2024
- Case
Dr. Tom Mihaljevic and Cleveland Clinic
By: Linda A. Hill and Lydia Begag
In December 2022, Dr. Tomislav (“Tom”) Mihaljevic, CEO and President of Cleveland Clinic, was reflecting on the last few years at the hospital, marked both by unprecedented challenges and remarkable achievements. Cleveland Clinic had recently been ranked the world’s... View Details
Keywords: Recruitment; Retention; Analytics and Data Science; Digital Transformation; Digital Platforms; Innovation and Management; Innovation Leadership; Human Capital; Leadership Development; Leadership Style; Leading Change; Organizational Culture; Organizational Structure; Organizational Change and Adaptation; Mission and Purpose; Outcome or Result; Performance Evaluation; Health Pandemics; Goals and Objectives; Health Industry; Cleveland; London; Abu Dhabi; Florida; Ohio
Hill, Linda A., and Lydia Begag. "Dr. Tom Mihaljevic and Cleveland Clinic." Harvard Business School Case 424-031, April 2024.
- 11 Sep 2007
- First Look
First Look: September 11, 2007
from a manufacturing to an innovation-led enterprise. How would they balance short-term pragmatism versus long-term vision? Do they have the appropriate human resources to scale and innovate? Is their... View Details
Keywords: Martha Lagace
- February 2004 (Revised January 2005)
- Case
Hewlett-Packard: Culture in Changing Times
By: Michael Beer, Rakesh Khurana and James Weber
HP had been a highly successful and respected company for decades. It was well known for its company culture and management practices--the HP way--which emphasized both profits and people. Changing markets, strong competitors, and the growth of its computer business,... View Details
Keywords: Acquisition; Decision Choices and Conditions; Human Resources; Leading Change; Managerial Roles; Organizational Change and Adaptation; Organizational Culture; Performance Effectiveness; Adoption; Competition
Beer, Michael, Rakesh Khurana, and James Weber. "Hewlett-Packard: Culture in Changing Times." Harvard Business School Case 404-087, February 2004. (Revised January 2005.)
- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
the conditions that enable moral insight and important practical implications. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54871 Harvard Business School Case 318-143 Renegotiating NAFTA January 1, 2019 marked the... View Details
Keywords: Dina Gerdeman
- 14 Jun 2004
- Research & Ideas
The Big Money for Big Projects
There is nothing small about the research practiced by Harvard Business School professor Benjamin Esty. He studies the financing of some of the largest projects in the world: the Eurotunnel, Hong Kong Disneyland, and the Airbus A380, to... View Details
- 18 Dec 2012
- First Look
First Look: December 18
puts the increasingly complex job of Chief Executive in a very real context. It serves as a practical guide by allowing you to walk alongside Jim as he takes on his new role and all its attendant challenges. Jim's story-developed in... View Details
Keywords: Carmen Nobel
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
host of factors. Intermediary relationships, institutional commitments, legal restrictions, entrenched customer behavior, and competitive practices often limit the type and extent of changes that a firm can realistically make. 2. Within... View Details
- October 2018
- Case
American Family Insurance and the Artificial Intelligence Opportunity
By: Rajiv Lal and Scott Johnson
Keywords: Artificial Intelligence; Machine Learning; Automation; Analytics; American Family; American Family Insurance; Insurance; Business Organization; Transformation; Talent and Talent Management; Employee Relationship Management; Innovation Strategy; Job Cuts and Outsourcing; Risk and Uncertainty; Mobile and Wireless Technology; Technology Adoption; Internet and the Web; Applications and Software; Corporate Strategy; AI and Machine Learning; Digital Transformation; Insurance Industry; Technology Industry; Wisconsin
- 30 May 2000
- Research & Ideas
Market Makers Bid for Success
whereas if you're a kind of a single-purpose performer, if you change the play, you're in trouble. Sahlman: It's an interesting human resources strategy to try to make sure that you don't have people who... View Details
- 19 Sep 2012
- Research & Ideas
Book Excerpt: “The Architecture of Innovation”
level. Yet the corporation's senior management and human resource professionals resisted changing the scheme, pointing out the high quality of junior hires that the firm was making. It was not until 2009... View Details
- Article
The Impact of Forward-Looking Metrics on Employee Decision-Making: The Case of Customer Lifetime Value
By: Pablo Casas-Arce, Asis Martinez Jerez and V.G. Narayanan
This paper analyzes the effects of forward-looking metrics on employee decision-making. We use data from a bank that started providing branch managers with the customer lifetime value (CLV)—an estimate of the future value of the customer relationship—of mortgage... View Details
Keywords: Customer Lifetime Value; Forward-looking Metrics; Employees; Decision Making; Information; Customer Value and Value Chain; Banks and Banking; Mortgages; Outcome or Result
Casas-Arce, Pablo, Asis Martinez Jerez, and V.G. Narayanan. "The Impact of Forward-Looking Metrics on Employee Decision-Making: The Case of Customer Lifetime Value." Accounting Review 92, no. 3 (May 2017): 31–56.
- June 2011
- Article
The Paradox of Excellence
By: Thomas J. DeLong and Sara DeLong
Why is it that so many smart, ambitious professionals are less productive and satisfied than they could be? We argue that it's often because they're afraid to demonstrate any sign of weakness. They're reluctant to ask important questions or try new... View Details
Keywords: Employees; Innovation and Invention; Strength and Weakness; Performance Productivity; Risk and Uncertainty; Motivation and Incentives; Satisfaction
DeLong, Thomas J., and Sara DeLong. "The Paradox of Excellence." Harvard Business Review 89, no. 6 (June 2011).
- January 2009 (Revised February 2011)
- Case
Solvay Group: International Mobility and Managing Expatriates
By: Boris Groysberg, Nitin Nohria and Kerry Herman
Marcel Lorent, head of International Mobility at Brussels-based Solvay Group, faces decisions on the expatriation status of four of his firm's talented executives. Each decision will impact the candidate's professional and personal life and will have implications for... View Details
Keywords: Leadership Development; Globalized Firms and Management; Work-Life Balance; Talent and Talent Management; Residency; Employees; Brussels
Groysberg, Boris, Nitin Nohria, and Kerry Herman. "Solvay Group: International Mobility and Managing Expatriates." Harvard Business School Case 409-079, January 2009. (Revised February 2011.)
- 22 May 2018
- First Look
New Research and Ideas, May 22, 2018
Murphy, and Jorg L. Spenkuch Abstract—We develop a model of intergenerational resource transmission that emphasizes the link between cross-sectional inequality and intergenerational mobility. By drawing on first principles of View Details
Keywords: Dina Gerdeman
- 19 Nov 2001
- Research & Ideas
Wrapping Your Alliances In a World Wide Web
business together and so are willing to invest resources in building a highly functional link, especially one that allows their information systems to interact on routine tasks without human intervention.... View Details
Keywords: by Andrew McAfee
- 24 Jun 2008
- First Look
First Look: June 24, 2008
Working Papers Firm-Size Distribution and Cross-Country Income Differences Authors: Laura Alfaro, Andrew Charlton, and Fabio Kanczuk Abstract We investigate, using firm-level data for 79 developed and developing countries, whether differences in the allocation of View Details
Keywords: Martha Lagace
- 03 Jun 2008
- First Look
First Look: June 3, 2008
Trading Initiative's Base Code, Nike's code of conduct, and Fair Trade. We then describe several key elements of program evaluation that are becoming standard practice in other domains, which we believe should be incorporated in future... View Details
Keywords: Martha Lagace
- 23 Apr 2013
- First Look
First Look: April 23
high-tech venture with a staff of 35 experiencing explosive growth, or were the resignations symptomatic of bigger issues with CloudFlare's culture and management processes? After describing CloudFlare's early history, business model, organization structure, and View Details
Keywords: Sean Silverthorne
- 19 Apr 2011
- First Look
First Look: April 19
priorities?; (3) Do I give subordinates timely and direct feedback they can act on? Have I developed a succession roadmap?; and (4) Is my leadership style still effective, and does it reflect who I truly am? This highly readable and View Details
Keywords: Sean Silverthorne
- 26 Mar 2013
- First Look
First Look: March 26
institutions, poor human capital development, geography, and culture are important but not sufficient. This is partly because recent research in business history has shown that several of the arguments are not empirically proved, but... View Details
Keywords: Sean Silverthorne