Publications

September 2017 (Revised February 2023)
Case

Intermountain Healthcare: Pursuing Precision Medicine

By: Richard G. Hamermesh, Kathy E. Giusti, Robert S. Huckman and Julia Kelley

Headquartered in Salt Lake City, Intermountain Healthcare operates 23 hospitals and hundreds of clinics in Utah and Idaho and provides insurance to approximately 850,000 patients through its insurance arm, SelectHealth. In 2013, Intermountain, known for its commitment... View Details

Keywords: Precision Medicine; Healthcare; Innovation; Cancer; Cancer Research; Health Care; Technology; Health Care and Treatment; Innovation Leadership; Disruptive Innovation; Entrepreneurship; Decision Choices and Conditions; Health Industry; Insurance Industry; Utah; United States; North America

30 Jun 2014
Lessons from the Classroom

The Role of Emotions in Effective Negotiations

"If the other team ended up paying that money they were making a mistake." Business schools began teaching negotiation in the 1980s, when it was presented as a straightforward economic analysis. Assuming the other side was... View Details

Keywords: by Michael Blanding; Entertainment & Recreation; Sports

04 May 2017
News

Leading a Team to the Top of Mount Everest

01 Jun 2007
What Do You Think?

How Should Pay Be Linked to Performance?

leading a transition from a highly decentralized, founder-led organization to one more reliant on shared services and central direction was enormous and that he was making good progress. How much is that worth? The second item was a... View Details

Keywords: by Jim Heskett

November 2000 (Revised April 2004)
Case

Airbus A3XX: Developing the World's Largest Commercial Jet (A)

By: Benjamin C. Esty and Michael Kane

In July 2000, Airbus Industries' supervisory board is on the verge of approving a $13 billion investment for the development of a new super jumbo jet known as the A3XX that would seat from 550 to 1,000 passengers. Having secured approximately 20 orders for the new jet,... View Details

Keywords: Risk and Uncertainty; Investment; Forecasting and Prediction; Capital Budgeting; Valuation; Government and Politics; Demand and Consumers; Product Development; Product Positioning; Air Transportation Industry; Manufacturing Industry

01 Oct 1999
News

Banking on Success

Frightening. Frightening if you own them - and just as frightening if you don't. I think most people feel that it's awfully tough not to make an investment in this area. My hat's off to the Warren Buffetts of the world, who have the... View Details

Keywords: Deborah E. Blagg

January 2010 (Revised December 2011)
Background Note

A Framework for Ethical Reasoning

By: Sandra J. Sucher and Nien-he Hsieh

A practical framework for evaluating the ethical dimensions of a proposed course of action for managers and executives. View Details

Keywords: Decision Making; Ethics; Values and Beliefs; Framework; Corporate Accountability; Leadership

October 2022
Case

Cost Plus Drugs

By: Alexander MacKay and James Barnett

In September 2022, Mark Cuban Cost Plus Drugs Company CEO Alex Oshmyansky considered the future of the company. Cost Plus Drugs was a retailer for more than 340 generic oral medications, selling their drugs at significantly lower prices than typical pharmacies.... View Details

Keywords: Business Ventures; Decision Making; Entrepreneurship; Ethics; Health; Markets; Social Enterprise; Society; Strategy; Health Care and Treatment; Business Divisions; Factories, Labs, and Plants; Health Industry; Pharmaceutical Industry; United States; Texas

23 Feb 2016
First Look

February 23, 2016

substitutability of agents’ preferences over contracts and makes stable outcomes more likely to exist; however, bundling also makes the contractual language less expressive. Consequently, we see that, in... View Details

Keywords: Sean Silverthorne

03 May 2022
News

Desperate for Talent? Consider Advancing Your Own Employees First

06 Jul 2016
What Do You Think?

How Do We Pay for the Costs of Globalization?

magic.’ Sorry, but it hasn’t.” They advanced possible responses with much more reliance on carrots than sticks. David Wittenberg, for example, said that, “Punishing companies for making economically rational View Details

Keywords: by James L. Heskett; Manufacturing

12 Mar 2021
News

My Favorite Case

children are eating with my housekeeper.” I quit the next day and left to start my own small business, because I wanted to enjoy growing up with my children. I kept thinking, they are going to be 8 and 4 for only one year, and I need to View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

2023
Article

Building the Business Case for an Inclusive Approach to Digital Health Measurement with a Web App (Market Opportunity Calculator): Instrument Development Study

By: Mitchell Tang, Yashoda Sharma, Jennifer C. Goldsack and Ariel Dora Stern

Background: The use of digital health measurement tools has grown substantially in recent years. However, there are concerns that the promised benefits from these products will not be shared equitably. Underserved populations, such as those with lower education and... View Details

Keywords: Demographics; Product Development; Health Care and Treatment; Medical Devices and Supplies Industry