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  • All HBS Web  (15,046)
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Show Results For

  • All HBS Web  (15,046)
    • People  (41)
    • News  (3,705)
    • Research  (9,086)
    • Events  (125)
    • Multimedia  (246)
  • Faculty Publications  (7,289)
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  • 07 Jan 2002
  • What Do You Think?

Did Consumer Behavior Tracking Come of Age on September 11?

banking and credit card transactions, and 68% would agree to the adoption of a national identification system for all U.S. citizens. Clearly, the behavior of U.S. citizens and those circulating among them... View Details
Keywords: by James Heskett
  • 13 Nov 2019
  • News

Biggest Money Mistakes People Make, and the Rise of the Micro-Influencer

  • 2012
  • Case

Advanced Leadership Pathways: Richard Fahey and Robert Saudek (A): Lighting Liberia

By: Rosabeth M. Kanter and Anne Arlinghaus
After successful careers as lawyers Richard Fahey and Robert Saudek set out to tackle a large-scale infrastructure challenge in a complex environment by increasing Liberian citizens’ access to lighting solutions. They developed the Liberian Energy Network, which aimed... View Details
Keywords: Solar; Solar Power; Electricity; Clean Technology; Scaling-up; Economic Development; Partnerships; Sustainability; Innovation; Leadership Skills; Renewable Energy; Energy; Infrastructure; Information Technology; Economy; Partners and Partnerships; Distribution; Innovation Leadership; Leadership; Energy Industry; Africa; Liberia
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Kanter, Rosabeth M., and Anne Arlinghaus. "Advanced Leadership Pathways: Richard Fahey and Robert Saudek (A): Lighting Liberia." Harvard Business School Case 313-032, 2012. (Advanced Leadership Initiative.)
  • 07 Mar 2024
  • News

Integrating Digital Tools into Every Stage of Your Sales Strategy

  • 19 Oct 2016
  • News

Science shows Wikipedia is the best part of the Internet

  • February 2023
  • Case

Grupo Sancor Seguros: Facing the Digital Transformation of Insurance in Argentina (A)

By: Jorge Tamayo and Jenyfeer Martínez Buitrago
In 2020, Alejandro Simón, CEO of Sancor Seguros Group, a nearly 75-year-old cooperative that had become Argentina’s insurance leader, had to decide about the Group’s digital transformation strategy. The Group’s values and history needed to be considered during the... View Details
Keywords: Organizational Change and Adaptation; Digital Transformation; Organizational Culture; Cooperative Ownership; Strategy; Business Strategy; Adaptation; Technology Adoption; Insurance Industry; Latin America; South America; Argentina
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Tamayo, Jorge, and Jenyfeer Martínez Buitrago. "Grupo Sancor Seguros: Facing the Digital Transformation of Insurance in Argentina (A)." Harvard Business School Case 723-422, February 2023.
  • 06 May 2021
  • News

Cybersecurity: Don't Blame Employees—Make Them Feel like Part of the Solution

  • 2007
  • Working Paper

Correlated Equilibrium and Nash Equilibrium as an Observer's Assessment of the Game

By: John Hillas, Elon Kohlberg and John W. Pratt
Noncooperative games are examined from the point of view of an outside observer who believes that the players are rational and that they know at least as much as the observer. The observer is assumed to be able to observe many instances of the play of the game; these... View Details
Keywords: Decision Choices and Conditions; Game Theory; Cooperation
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Hillas, John, Elon Kohlberg, and John W. Pratt. "Correlated Equilibrium and Nash Equilibrium as an Observer's Assessment of the Game." Harvard Business School Working Paper, No. 08-005, July 2007.
  • August 1997 (Revised July 1999)
  • Case

Hewlett-Packard's Santa Rosa Systems Division (A3): Effects of the Reorganization

By: Michael Beer and Gregory C. Rogers
Supplements the (A) case. View Details
Keywords: Information Technology Industry
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Beer, Michael, and Gregory C. Rogers. "Hewlett-Packard's Santa Rosa Systems Division (A3): Effects of the Reorganization." Harvard Business School Case 498-014, August 1997. (Revised July 1999.)
  • November 2022
  • Case

Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia

By: Jorge Tamayo, Jenyfeer Martinez Buitrago and Mariana Cal
In 2018, Francisco Staton, Managing Director of Arcos Dorados in Colombia had to decide on the company’s strategy to expand its food ordering and delivery business in the country. Arcos Dorados stood as McDonald’s largest independent franchisee, and Colombia was one of... View Details
Keywords: Digital Transformation; Delivery; McDonald's; Latin America; Quick Serve Restaurants; QSR; Transformation; Decision Making; Decision Choices and Conditions; Global Strategy; Technological Innovation; Growth and Development Strategy; Agreements and Arrangements; Negotiation Tactics; Logistics; Service Delivery; Organizational Culture; Performance Improvement; Partners and Partnerships; Strategy; Food and Beverage Industry; Latin America; South America; Colombia
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Tamayo, Jorge, Jenyfeer Martinez Buitrago, and Mariana Cal. "Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia." Harvard Business School Case 723-395, November 2022.
  • 02 Jun 2023
  • News

4 Areas of Cyber Risk That Boards Need to Address

  • February 2008
  • Article

Where Do Transactions Come From? Modularity, Transactions, and the Boundaries of Firms

By: Carliss Y. Baldwin
This article constructs a theory of the location of transactions and the boundaries of firms in a productive system. It proposes that systems of production can be viewed as networks, in which tasks-cum-agents are the nodes and transfers—of material, energy and... View Details
Keywords: Boundaries; Production; Market Transactions; Supply Chain; Management; Cost; Theory; Performance Productivity; Information Management; Complexity
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Baldwin, Carliss Y. "Where Do Transactions Come From? Modularity, Transactions, and the Boundaries of Firms." Industrial and Corporate Change 17, no. 1 (February 2008): 155–195. (Selected as one of the top twenty articles in the first twenty years of publication, 1992-2011.)
  • May–June 1987
  • Article

Implementing Structured Software Methodologies: A Case of Innovation in Process

By: D. A. Leonard
Keywords: Applications and Software; Innovation and Invention; Governing Rules, Regulations, and Reforms
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Leonard, D. A. "Implementing Structured Software Methodologies: A Case of Innovation in Process." Interfaces 17, no. 3 (May–June 1987): 6–17.
  • 2023
  • Working Paper

How Private Investors Value 'Platformness': An Exploratory Study of Unicorns

By: David B. Yoffie, Michael A. Cusumano, Annabelle Gawer, Sarah von Bargen and Kwesi Acquay
This paper explores the premium investors have been willing to pay for private companies (unicorns) that are digital platforms vs. traditional companies. View Details
Keywords: Platforms And Ecosystems; Digital Platforms; Investment Portfolio
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Yoffie, David B., Michael A. Cusumano, Annabelle Gawer, Sarah von Bargen, and Kwesi Acquay. "How Private Investors Value 'Platformness': An Exploratory Study of Unicorns." Working Paper, October 2023.
  • Web

The Business of Entertainment, Media, and Sports - Course Catalog

How can entertainment businesses best approach the management and marketing of creative talent? In particular, how should companies invest in and capture value from "superstars" and the teams to which they belong? How are digital View Details
  • March 2015 (Revised December 2016)
  • Case

American Well: The DTC Decision

By: Elie Ofek and Natalie Kindred
In late 2013, telehealth company American Well, which developed a digital platform that allowed patients to conduct online medical consultations with physicians, is considering pursuing a direct-to-consumer (DTC) strategy. Founded in 2006, American Well had, to date,... View Details
Keywords: Health Care; Telehealth; Telemedicine; American Well; Schoenberg; Boston; Israel; Technology; Online Care; Direct-to-consumer; DTC; Health Insurance; Affordable Care Act; Health Care Reform; Accountable Care Organizations; Technology Change; Innovation & Entrepreneurship; Digital Marketing; Strategy; Competition; Information Technology; Marketing; Technological Innovation; Technology Adoption; Entrepreneurship; Marketing Strategy; Technology Industry; Technology Industry; Boston; Massachusetts; United States; Israel
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Ofek, Elie, and Natalie Kindred. "American Well: The DTC Decision." Harvard Business School Case 515-032, March 2015. (Revised December 2016.)
  • 09 Aug 2023
  • News

What the Finance Industry Tells Us About the Future of AI

  • 12 Jan 2022
  • News

Take-Two’s $12.7 Billion Purchase of Zynga Will Combat Apple’s Privacy Changes

  • 2007
  • Chapter

Informational Complexity and the Flow of Knowledge across Social Boundaries

By: Lee Fleming, J. Rivkin and O. Sorenson
Keywords: Complexity; Boundaries; Information Management; Knowledge Dissemination
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Fleming, Lee, J. Rivkin, and O. Sorenson. "Informational Complexity and the Flow of Knowledge across Social Boundaries." In Applied Evolutionary Economics and Economic Geography, edited by K. Frenken. Edward Elgar Publishing, 2007.
  • Forthcoming
  • Article

Confronting the Limits of Symbolic Actions: How Entrepreneurs Narrow the Presentation-Performance Gap

By: Rebecca Karp and Siobhan O'Mahony
Entrepreneurs often skillfully leverage symbolic actions to manage impressions and gain acceptance for their innovations. Impression management can generate interest, but also heighten expectations beyond an innovation’s capabilities, creating a gap between... View Details
Keywords: Digital Innovation; Integration Strategy; Impression Management; Innovation Strategy; Entrepreneurship; Technology Industry; Technology Industry
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Karp, Rebecca, and Siobhan O'Mahony. "Confronting the Limits of Symbolic Actions: How Entrepreneurs Narrow the Presentation-Performance Gap." Organization Science (forthcoming). (Pre-published online April 15, 2025.)
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