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Show Results For
- All HBS Web
(5,294)
- People (21)
- News (1,082)
- Research (3,200)
- Events (7)
- Multimedia (31)
- Faculty Publications (1,906)
- 05 Dec 2018
- Research & Ideas
Why Managers Should Reveal Their Failures
facing obstacles, so hearing about the successful manager’s missteps can not only decrease internal competition among colleagues, but motivate other employees to strive for success themselves. Also, in group meetings, managers could... View Details
Keywords: by Dina Gerdeman
- 02 Aug 2012
- Working Paper Summaries
The Rich Get Richer: Enabling Conditions for Knowledge Use in Organizational Work Teams
- 03 Oct 2016
- News
How to Manage a Toxic Employee
- 20 Apr 2020
- News
How to Talk to Your Team When the Future Is Uncertain
- 12 Dec 2014
- News
The Inescapable Paradox of Managing Creativity
- 10 Aug 2009
- Research & Ideas
High Commitment, High Performance Management
alignment, and the capacity for ongoing learning and change. These include a learning and governance process discussed earlier; a strategic performance management process by which the senior team sets... View Details
Keywords: by Martha Lagace
- 1998
- Book
Navigating Change: How CEO's, Top Teams and Boards Steer Transformation
By: D. Hambrick, D. Nadler and Michael Tushman
Hambrick, D., D. Nadler, and Michael Tushman. Navigating Change: How CEO's, Top Teams and Boards Steer Transformation. Boston: Harvard Business School Press, 1998.
- Research Summary
Strategy Implementation: Role and Management of the Sales Force
My research concerns the role and management of the sales force as agents of a firm's business strategy and not only as individual or team contributors to profitable growth. This work takes the form of course development, teaching and workshops in HBS executive... View Details
- Program
Strategic Perspectives in Nonprofit Management
game and create organizations that can thrive in the midst of change. Exploring crucial concepts and skills for nonprofit leadership, this program will prepare you to strengthen management and accountability while leading the evolution... View Details
- 28 Sep 2023
- News
Meet the New HBS Team Helping Alumni Clubs and Associations to Thrive
supporting roles for Alumni Relations leadership team and special projects. Her primary focus will be supporting and managing club operations, club communications, the annual registration process, the Club... View Details
- 2008
- Book
Becoming a New Manager
By: Linda A. Hill
You've just been promoted to a managerial position for the first time—congratulations! But beware: the managerial role differs markedly from the individual contributor role. Go into the job with mistaken assumptions about what to expect, and you just may be blindsided... View Details
Keywords: Leadership; Management Skills; Management Style; Managerial Roles; Performance Improvement; Groups and Teams
Hill, Linda A. Becoming a New Manager. Boston, MA: Harvard Business Press, 2008. (Mentor.)
- Research Summary
Management Control Systems in Multiunit Companies
By: Tatiana Sandino
Professor Sandino conducts research on early-stage multiunit companies that introduce management control systems to help maintain operations, as well as company culture, as they grow, but also to enable adaptation to the different markets that they serve. Building... View Details
- 06 Jun 2008
- What Do You Think?
Why Don’t Managers Think Deeply?
organizations over deep thinking. As Lorre Zuppan said, "I think Jeff Immelt's efforts to protect deep thinking reflect a nice sentiment but If his team could carry the ball, would he need to announce that he's protecting it?"... View Details
Keywords: by Jim Heskett
- 29 Aug 2018
- What Do You Think?
What Should Harley-Davidson’s Management Do?
is a good example of political risk exposure that you could not have foreseen 12 months ago.” What can the Harley-Davidson case teach us about managing in a politicized environment? What do you think? Original Column In August 2018 CEO... View Details
- 05 Mar 2008
- What Do You Think?
Where Will Management Innovation Take Us?
"no boss/subordinate hierarchy." As he puts it, "The power to fire no longer holds much weight." Peter Thuku believes that the role of "The management of the future will be more of referees among the different... View Details
Keywords: by Jim Heskett
- April 2001
- Article
Academic-Practitioner Collaboration in Management Research: A Case of Cross-Profession Collaboration
By: T. M. Amabile, C. Patterson, Jennifer Mueller, T. Wojcik, P. Odomirok, M. Marsh and S. Kramer
We present a case of academic-practitioner research collaboration to illuminate three potential determinants of the success of such cross-profession collaborations: collaborative team characteristics, collaboration environment characteristics, and collaboration... View Details
Amabile, T. M., C. Patterson, Jennifer Mueller, T. Wojcik, P. Odomirok, M. Marsh, and S. Kramer. "Academic-Practitioner Collaboration in Management Research: A Case of Cross-Profession Collaboration." Academy of Management Journal 44, no. 2 (April 2001): 418–431.
- 05 Feb 2024
- Research & Ideas
The Middle Manager of the Future: More Coaching, Less Commanding
Middle managers aren’t going extinct. They’re evolving. Once a wasteland where careers stalled or abruptly ended in layoffs, middle management has adapted and is thriving, seeing double-digit growth in some... View Details
Keywords: by Ben Rand
- October 1997 (Revised March 2000)
- Case
Oxford Health Plans: Specialty Management (A)
By: James L. Heskett, Jody H. Gittell and James Slayton
Describes an innovative approach to organizing health care proposed by Oxford CEO Steve Wiggins. Wiggins contends that the primary care physician "gatekeeper" model typically used by health maintenance organizations to control access to and coordinate specialist care... View Details
Keywords: Business Model; Groups and Teams; Innovation and Management; Medical Specialties; Health Care and Treatment; Cooperation; Management Teams; Health Industry; United States
Heskett, James L., Jody H. Gittell, and James Slayton. "Oxford Health Plans: Specialty Management (A)." Harvard Business School Case 898-042, October 1997. (Revised March 2000.)
- 26 Mar 2006
- Research & Ideas
The Office of Strategy Management
scorecards to align the organization? How can we ensure that our people understand our strategy? How do we use the scorecard to improve how we conduct our management meetings? An OSM typically emerges when the Balanced Scorecard View Details
Keywords: by Martha Lagace
- March 13, 2023
- Article
Sales Teams Need to Stop Focusing on the Customer Funnel
Understanding where customers are, how they navigate streams in your market, and how to interact with them in a given stream is now central to crafting a good customer experience, and that has implications. Among other things, companies need to shift from thinking... View Details
Keywords: Customer Experience; Customer Value and Value Chain; Customer Relationship Management; Consumer Behavior
Cespedes, Frank V. "Sales Teams Need to Stop Focusing on the Customer Funnel." Harvard Business Review (website) (March 13, 2023).