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Show Results For
- All HBS Web
(5,320)
- People (21)
- News (1,054)
- Research (3,166)
- Events (5)
- Multimedia (31)
- Faculty Publications (1,868)
- 20 Apr 2020
- News
How to Talk to Your Team When the Future Is Uncertain
- April 30, 2020
- Article
Leading Your Team Past the Peak of a Crisis
In the middle of a crisis, everything looks like a failure. But it’s possible to come out the other end with a strong company—and often with a plan for growth. Companies with a people-first culture can succeed by paying attention to three things: establishing clear... View Details
Keywords: Crisis Management; Organizational Culture; Corporate Accountability; Collaborative Innovation and Invention
Kanter, Rosabeth M. "Leading Your Team Past the Peak of a Crisis." Harvard Business Review (website) (April 30, 2020).
- Research Summary
Strategy Implementation: Role and Management of the Sales Force
My research concerns the role and management of the sales force as agents of a firm's business strategy and not only as individual or team contributors to profitable growth. This work takes the form of course development, teaching and workshops in HBS executive... View Details
- 1998
- Book
Navigating Change: How CEO's, Top Teams and Boards Steer Transformation
By: D. Hambrick, D. Nadler and Michael Tushman
Hambrick, D., D. Nadler, and Michael Tushman. Navigating Change: How CEO's, Top Teams and Boards Steer Transformation. Boston: Harvard Business School Press, 1998.
- 03 Oct 2016
- News
How to Manage a Toxic Employee
- 28 Sep 2023
- News
Meet the New HBS Team Helping Alumni Clubs and Associations to Thrive
supporting roles for Alumni Relations leadership team and special projects. Her primary focus will be supporting and managing club operations, club communications, the annual registration process, the Club... View Details
- January 1992
- Background Note
Managing Sales Interfaces: An Introduction
Concerns issues involved in coordinating sales efforts with product management and customer service activities. First, discusses environmental factors that increase integration requirements among these groups, and why these factors make the field sales force a crucial... View Details
Keywords: Product Marketing; Social Marketing; Multi-Sided Platforms; Groups and Teams; Salesforce Management
Cespedes, Frank V. "Managing Sales Interfaces: An Introduction." Harvard Business School Background Note 592-068, January 1992.
- 2008
- Book
Becoming a New Manager
By: Linda A. Hill
You've just been promoted to a managerial position for the first time—congratulations! But beware: the managerial role differs markedly from the individual contributor role. Go into the job with mistaken assumptions about what to expect, and you just may be blindsided... View Details
Keywords: Leadership; Management Skills; Management Style; Managerial Roles; Performance Improvement; Groups and Teams
Hill, Linda A. Becoming a New Manager. Boston, MA: Harvard Business Press, 2008. (Mentor.)
- 06 Jun 2008
- What Do You Think?
Why Don’t Managers Think Deeply?
organizations over deep thinking. As Lorre Zuppan said, "I think Jeff Immelt's efforts to protect deep thinking reflect a nice sentiment but If his team could carry the ball, would he need to announce that he's protecting it?"... View Details
Keywords: by Jim Heskett
- 12 Dec 2014
- News
The Inescapable Paradox of Managing Creativity
- Web
Entrepreneurial Management - Faculty & Research
Entrepreneurial Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students January 2025 Article Everyone Steps Back?: The Widespread Retraction of Crowd-Funding Support for Minority Creators When... View Details
- October 1997 (Revised March 2000)
- Case
Oxford Health Plans: Specialty Management (A)
By: James L. Heskett, Jody H. Gittell and James Slayton
Describes an innovative approach to organizing health care proposed by Oxford CEO Steve Wiggins. Wiggins contends that the primary care physician "gatekeeper" model typically used by health maintenance organizations to control access to and coordinate specialist care... View Details
Keywords: Business Model; Groups and Teams; Innovation and Management; Medical Specialties; Health Care and Treatment; Cooperation; Management Teams; Health Industry; United States
Heskett, James L., Jody H. Gittell, and James Slayton. "Oxford Health Plans: Specialty Management (A)." Harvard Business School Case 898-042, October 1997. (Revised March 2000.)
- April 2001
- Article
Academic-Practitioner Collaboration in Management Research: A Case of Cross-Profession Collaboration
By: T. M. Amabile, C. Patterson, Jennifer Mueller, T. Wojcik, P. Odomirok, M. Marsh and S. Kramer
We present a case of academic-practitioner research collaboration to illuminate three potential determinants of the success of such cross-profession collaborations: collaborative team characteristics, collaboration environment characteristics, and collaboration... View Details
Amabile, T. M., C. Patterson, Jennifer Mueller, T. Wojcik, P. Odomirok, M. Marsh, and S. Kramer. "Academic-Practitioner Collaboration in Management Research: A Case of Cross-Profession Collaboration." Academy of Management Journal 44, no. 2 (April 2001): 418–431.
- Research Summary
Management Control Systems in Multiunit Companies
By: Tatiana Sandino
Professor Sandino conducts research on early-stage multiunit companies that introduce management control systems to help maintain operations, as well as company culture, as they grow, but also to enable adaptation to the different markets that they serve. Building... View Details
- 29 Aug 2018
- What Do You Think?
What Should Harley-Davidson’s Management Do?
is a good example of political risk exposure that you could not have foreseen 12 months ago.” What can the Harley-Davidson case teach us about managing in a politicized environment? What do you think? Original Column In August 2018 CEO... View Details
- 05 Feb 2024
- Research & Ideas
The Middle Manager of the Future: More Coaching, Less Commanding
Middle managers aren’t going extinct. They’re evolving. Once a wasteland where careers stalled or abruptly ended in layoffs, middle management has adapted and is thriving, seeing double-digit growth in some... View Details
Keywords: by Ben Rand
- 18 Oct 2022
- News
#TimTalk – Sales management that works with Frank Cespedes
- 12 Feb 2013
- News
What Happens When You Have Fewer Managers
- 05 Mar 2008
- What Do You Think?
Where Will Management Innovation Take Us?
"no boss/subordinate hierarchy." As he puts it, "The power to fire no longer holds much weight." Peter Thuku believes that the role of "The management of the future will be more of referees among the different... View Details
Keywords: by Jim Heskett