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- All HBS Web
(806)
- News (291)
- Research (352)
- Events (3)
- Multimedia (16)
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- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
been almost a year and a half since Aydin had agreed to sell the company's shares to Delivery Hero, the Berlin-based global leader in online and mobile food ordering, for $589 million. In 2016, the company had grown to include more than 13,000 member View Details
Keywords: Re: Multiple Faculty
- 17 Jan 2017
- Research & Ideas
Can China Maintain Its Economic Power?
few decades, what were some of the key factors in China’s economic rise? A: In the 1980s, Deng Xiaoping’s establishment of the free trade zones began the transformation of China’s state-run economy. In the 1990s, you saw a significant easing of restrictions on... View Details
Keywords: by Deborah Blagg
- 23 May 2019
- Book
These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems
hungry. The Carsons initially reached out to local restaurants that agreed to turn surplus food into soups. Then they went to supermarkets. “We went to one grocer where we’d been shopping for 30 years and asked if we could take the... View Details
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
disproportionately to Quick Serve Restaurants [QSRs]) and filling in their non-perishable needs (household items, canned goods, health and beauty care) on separate store-based trips. These non-perishable trips are a place where eCommerce... View Details
- 09 Nov 2015
- Research & Ideas
These Employers Pay Higher Salaries than Necessary
to get them in the door, and then raising prices later. Think of visiting a restaurant you might not otherwise have visited because you have a coupon for a half-price meal. “The difference in a peer-to-peer market is that even though the... View Details
- 04 Dec 2012
- First Look
First Look: December 4
reviews on average) and accuracy (some reviewers are more erratic than others), (2) reviewers to be influenced by existing reviews, and (3) product quality to change over time. We apply this approach to reviews from Yelp.com to derive optimal ratings for each View Details
Keywords: Carmen Nobel
- 21 May 2020
- Research & Ideas
Fighting the COVID Blues: Advice from Business Research
others. Material purchases are less satisfying than buying experiences like taking a trip or attending a show, Norton’s research shows. Even though vacations and restaurant outings may not be in the cards right now, we can still spend... View Details
Keywords: by Dina Gerdeman and Danielle Kost
- 09 Sep 2008
- First Look
First Look: September 9, 2008
note: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=209042 elBulli: The Taste of Innovation Harvard Business School Case 509-015 Ferran Adriá, chef at elBulli, the highest-ranked restaurant in the world... View Details
Keywords: Sean Silverthorne
- 16 Apr 2001
- Research & Ideas
Making the Most of Government Upheaval
markets, trade tariffs, and taxation virtually overnight in 1991, sending shock waves throughout its economy. For YPF, at the time heavily diversified in cinemas, airlines, hotels, and restaurants in addition to energy, the first order of... View Details
Keywords: by Nancy O. Perry
- 02 Oct 2000
- Research & Ideas
The Dubious Logic of Global Megamergers
Also, McDonald's has already shouldered some of the costs of establishing quick-service restaurant formats locally. Sell Out. Even in cases where the big deal makes sense, it may be better for your company's shareholders if you're the... View Details
Keywords: by Pankaj Ghemawat & Fariborz Ghadar
- 20 May 2008
- First Look
First Look: May 20, 2008
oversight at a chain restaurant company. Prestley Blake founded Friendly Ice Cream in 1935 with his brother, and the two created a chain of full-service restaurants. In 1979 they sold the business and retired. In 2000, Blake became... View Details
Keywords: Martha Lagace
- 21 Dec 2010
- First Look
First Look: December 21
the final stages of a 10-year plan of rejuvenation under CEO Kim Lopdrup. When he took over as CEO in 2004 the chain was closing restaurants and suffering declining same-store sales and declining customer satisfaction. But in 2010, even... View Details
- 22 Jul 2015
- Research & Ideas
Name Your Price. Really.
"open fare" system; and Panera Bread runs four nonprofit "Panera Cares" locations with PWYW pricing. Oftentimes, businesses use the strategy as a promotion to get new customers, sometimes with a social tie-in for extra incentive—for example, a View Details
- 21 Oct 2024
- Research & Ideas
What Happens in Vegas Could Shape the Metaverse
first flocked to the area in the 1940s and worked together to build the entertainment hub it is today: a destination for gambling, trade shows, comedy, music, and some of the finest restaurants in the country. “It is simply the result of... View Details
- 02 Apr 2015
- Research & Ideas
Digital Initiative Summit: The Business of Crowdsourcing
example. Many nonprofits and other organizations can't afford to hire data scientists, so DrivenData taps into college students and professionals who are looking to work with real-world data sets. For instance, the company is seeking a model for using Yelp reviews of... View Details
Keywords: by Dina Gerdeman
- 09 Apr 2019
- First Look
New Research and Ideas, April 9, 2019
evening distributing excess food they had collected from local restaurants to the less fortunate people living under the Hauz Khas flyover in South Delhi. Four years later, this initiative had developed into The Robin Hood Army, an... View Details
Keywords: Dina Gerdeman
- 03 May 2016
- First Look
First Look, May 3, 2016
take the lead in the introduction of a new order of things." That's what this book is about—innovation far more audacious than a new way to find a restaurant or a smart phone you can wear on your wrist. Amy C. Edmondson and Susan... View Details
Keywords: Sean Silverthorne
- 01 Oct 2013
- First Look
First Look: October 1
that can be performed. We argue that Natural Language Processing (NLP) can be used to improve the effectiveness of inspections by allowing cities to target restaurants that are most likely to have a hygiene violation. In this work, we... View Details
Keywords: Sean Silverthorne
- 10 Aug 2020
- Research & Ideas
COVID's Surprising Toll on Careers of Women Scientists
Foundation. About the Author Rachel Layne is a writer based in the Boston area. [Image: valentinrussanov] Related Reading Restaurant Revolution: How the Industry Is Fighting to Stay Alive Who Guarantees Your Workplace Is Safe for Return?... View Details
- 09 Apr 2001
- Research & Ideas
The Manager’s Guide to Communicating with Customers Collection
recently, and the cafes had menus printed in five languages," says Underhill. "But in South Florida, an area heavily populated by Hispanics, there are restaurants that don't have menus printed in Spanish." In Washington,... View Details