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- All HBS Web
(1,074)
- News (272)
- Research (607)
- Events (5)
- Multimedia (8)
- Faculty Publications (334)
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- 27 Nov 2006
- What Do You Think?
What’s to Be Done About Performance Reviews?
interview than the interviewee." According to Wally Bock, "When I conducted research I found that the more effective supervisors spent the bulk of their performance evaluation meeting time talking about the future." Forced View Details
Keywords: by Jim Heskett
- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
a company? A: The OSM is analogous to a military general's chief of staff. The general is responsible and accountable for developing the strategy to win wars and battles. But a general almost always has a chief-of-staff, often several View Details
Keywords: by Martha Lagace
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
expecting that the margin from a comprehensive set of services will transform the customer into a profitable relationship. Figure 1 shows how one insurance company managed its customer relationships once it understood its full costs of serving them. It View Details
Keywords: by Robert S. Kaplan
- September 2006 (Revised March 2010)
- Case
Teva Pharmaceutical Industries, Ltd
By: Tarun Khanna, Krishna G. Palepu and Claudine Deborah Madras
How do companies develop a strategy that is both low-cost and differentiated without becoming squeezed in the middle? Describes how Teva, Israel's first and largest multinational, achieved its globally dominant position in generic pharmaceuticals, an industry that has... View Details
Keywords: Multinational Firms and Management; Emerging Markets; Rank and Position; Competitive Strategy; Pharmaceutical Industry; India; Israel
Khanna, Tarun, Krishna G. Palepu, and Claudine Deborah Madras. "Teva Pharmaceutical Industries, Ltd." Harvard Business School Case 707-441, September 2006. (Revised March 2010.)
- 16 Sep 2019
- Research & Ideas
Crowdsourcing Is Helping Hollywood Reduce the Risk of Movie-Making
Since then, the list has snowballed into an annual list compiled by an invite-only group of some 250 or 300 producers, script readers, and other film executives, who each nominate 10 scripts. The list’s creator then ranks the films by... View Details
- 30 Nov 2022
- Research & Ideas
Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay
received an additional piece of information: a numerical ranking of the company’s workforce diversity. Zippia calculated a company’s “diversity score,” ranging from 1 to 10, based on a variety of data, including gender, race, education,... View Details
Keywords: by Sean Silverthorne
- 14 Apr 2022
- Op-Ed
Let’s Move Forward from COVID—Without Forgetting What We’ve Learned
lecturer in the Technology and Operations Management Unit at Harvard Business School. MaShon Wilson is a technology operations leader and former management consultant, specializing in growth strategy and operational efficiency. Gibson and Wilson both served as officers... View Details
Keywords: by Hise O. Gibson and MaShon Wilson
- 23 Apr 2018
- Research & Ideas
Sponsorship Programs Could Actually Widen the Gender Gap
men tend to favor competitive settings more than women do, which may contribute to the gender gap in the high-stakes senior ranks of a company. Ideally, sponsorships would result in more women entering the competitive pool, which would... View Details
Keywords: by Carmen Nobel
- 18 Jul 2011
- Research & Ideas
Looking in the Mirror: Questions Every Leader Must Ask
the people who work for them, especially if they have risen through the ranks of a company so quickly that they fail to realize their influence as role models. Kaplan learned this from personal experience during his tenure at the Goldman... View Details
Keywords: by Carmen Nobel
- 20 Feb 2017
- Research & Ideas
Having No Life is the New Aspirational Lifestyle
demonstrated either busyness (“I have been working non-stop all week!”) or leisure (“Enjoying a long lunch break!”). The researchers then asked some 300 participants to rank Sally’s wealth and importance. On average, busy Sally was seen... View Details
Keywords: by Michael Blanding
- 03 Oct 2005
- Research & Ideas
The Box Office Power of Stars
to measure star power. When I looked closely at the data used in my study, I found that rankings of stars based on their past box-office performance can change dramatically over the course of just a few years. Star power is a highly... View Details
- 26 Mar 2018
- Research & Ideas
To Motivate Employees, Give an Unexpected Bonus (or Penalty)
perceptions in a real-world scenario involving an anonymous Chinese company that operates in printing processes. The company, which Cai found while she was home in China on winter break, runs a tournament-style reward scheme for departments, with each View Details
- 01 Dec 2014
- Research & Ideas
The Big Influence of Small Countries in the United Nations Secretariat
their high rankings for education and low rankings for corruption. "The mandate of the UN on staffing is supposed to rest on three things: competence, integrity, and the third being national... View Details
Keywords: by Michael Blanding
- 30 Aug 2004
- Research & Ideas
Real Estate: The Most Imperfect Asset
it possible that a month before the collapse, rating agencies such as Moody's and Fitch still ranked the country and the bank investment grade credit? What can we learn? Why did real estate perform so differently than expected? Why are... View Details
- 26 Oct 2015
- Research & Ideas
What’s the Value of a Win in College Athletics?
million, which Chung points out rivals some professional teams. In fact, the National Basketball Association’s Portland Trail Blazers had $153 million in revenue in 2015 according to a Forbes ranking of NBA teams. One limitation in the... View Details
- Article
Why Schumpeter Was Right: Innovation, Market Power and Creative Destruction in 1920s America
By: Tom Nicholas
Are firms with strong market positions powerful engines of technological progress? Joseph Schumpeter thought so, but his hypothesis has proved difficult to verify empirically. This article highlights Schumpeterian market-power and creative-destruction effects in a... View Details
Keywords: Innovation and Invention; Power and Influence; Emerging Markets; Rank and Position; Status and Position; Capital Markets; Capital Structure; Information Technology; Patents; Creativity; Economic Systems; Development Economics; United States
Nicholas, Tom. "Why Schumpeter Was Right: Innovation, Market Power and Creative Destruction in 1920s America." Journal of Economic History 63, no. 4 (December 2003).
- 08 Oct 2018
- Research & Ideas
Knowing What Your Boss Earns Can Make You Work Harder
clocked 0.15 percent more hours. But the employees’ extra effort diminished as the difference in rank between employee and manager widened. In some cases, “We were looking at how employees responded to managers who were five promotions... View Details
Keywords: by Rachel Layne
- February 1992 (Revised March 1995)
- Case
Amelia Rogers at Tassani Communications (A)
By: Linda A. Hill
Describes a conflict that has arisen between an account manager and a creative director at Tassani Communications, a Chicago-based advertising agency which is making the transition from entrepreneurial to professional management. The client, the marketing director of a... View Details
Keywords: Rank and Position; Conflict Management; Change Management; Entrepreneurship; Practice; Behavior; Creativity; Problems and Challenges; Advertising Industry; Chicago
Hill, Linda A. "Amelia Rogers at Tassani Communications (A)." Harvard Business School Case 492-034, February 1992. (Revised March 1995.)
- May 2008
- Teaching Note
Thomas Green: Power, Office Politics, and a Career in Crisis (Brief Case)
By: W. Earl Sasser Jr. and Heather Beckham
Teaching Note for 2095. View Details
- 28 May 2020
- Research & Ideas
Coronavirus Could Create a 'Bankruptcy Pandemic'
challenged (so-called “Section 363 sales”); and obtain new debt financing that ranks on par with or ahead of the firm’s existing debts (“debtor-in-possession” or “DIP” financing, covered by Section 364 of the Bankruptcy Code). And Chapter... View Details