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  • June 2009 (Revised June 2009)
  • Supplement

iPremier (C): Denial of Service Attack (Graphic Novel Version)

By: Robert D. Austin, Richard Nolan and Michael Parent
Describes an IT security crisis, and raises issues of risk management, preparation for crisis, management of crises, computer security, and public disclosure of security risks. View Details
Keywords: Safety; Risk Management; Information Technology; Crisis Management; Information Technology Industry
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Austin, Robert D., Richard Nolan, and Michael Parent. "iPremier (C): Denial of Service Attack (Graphic Novel Version)." Harvard Business School Supplement 609-094, June 2009. (Revised June 2009.)
  • June 2009 (Revised June 2009)
  • Supplement

iPremier (B): Denial of Service Attack (Graphic Novel Version)

By: Richard Nolan, Robert D. Austin and Michael Parent
Describes an IT security crisis, and raises issues of risk management, preparation for crisis, management of crises, computer security, and public disclosure of security risks. View Details
Keywords: Safety; Risk Management; Information Technology; Crisis Management; Information Technology Industry
Citation
Purchase
Related
Nolan, Richard, Robert D. Austin, and Michael Parent. "iPremier (B): Denial of Service Attack (Graphic Novel Version)." Harvard Business School Supplement 609-093, June 2009. (Revised June 2009.)
  • 24 Apr 2013
  • Research & Ideas

Who Sets Your Benchmarks?

was growing up, my parents often talked to me about the importance of working hard and becoming successful. "You should go into a profession," they would say. "Doctor, dentist, lawyer are all good professions. Orthodontists... View Details
  • 13 Feb 2006
  • Research & Ideas

The Hidden Market for Babies

reproductive medicine have indeed created a market for babies, a market in which parents choose traits, clinics woo clients, and specialized providers earn millions of dollars a year. In this market, moreover, commerce often runs without... View Details
Keywords: by Manda Salls; Biotechnology; Health; Technology
  • 19 May 2011
  • Research & Ideas

Empathy: The Brand Equity of Retail

daycare center with operating hours from 7:30 a.m. to 4:30 p.m. The teachers were frustrated because several parents were consistently late in picking up their children, so the daycare instituted a new policy: a $3 fine for every late... View Details
Keywords: by Carmen Nobel; Health
  • 14 Jun 2011
  • First Look

First Look: June 14

Business School Case 611-069 InterfaceRAISE is a sustainability management consulting firm created to leverage the capabilities of its parent company Interface, Inc., a carpet manufacturer recognized as a global leader in corporate... View Details
Keywords: Sean Silverthorne
  • 06 Aug 2014
  • Research & Ideas

Climbing Down from the Ivory Tower

diarrhea, so it's hard for parents to tell whether it's working. The ORT solution tastes awful, like salty metal, so many children refuse to drink it. And pharmacists tend not to suggest ORT to mothers because they don't consider it to be... View Details
Keywords: by Carmen Nobel; Education; Health
  • 14 Aug 2018
  • First Look

First Look at New Research and Ideas, August 14, 2018

immigrants’ location decision by interacting pre-existing ethnic settlements with aggregate migration flows, we find that immigration raised marriage rates, the probability of having children, and the propensity to leave the parental... View Details
Keywords: by Sean Silverthorne
  • 20 Nov 2018
  • First Look

New Research and Ideas, November 20, 2018

legally enforceable agreements only with specific legal entities. Using a sample of bank loans issued to U.S. parent companies, I find that a more complex corporate legal structure is associated with higher loan spreads. The findings are... View Details
Keywords: Dina Gerdeman
  • 10 Jun 2002
  • Research & Ideas

Disruption: The Art of Framing

independently from their parent organizations. Even in ventures with comparable staffing levels and start dates, those that had separated from the core business were more innovative and had higher market-penetration rates than those that... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
  • 05 Jul 2006
  • First Look

First Look: July 5, 2006

American multinational firms respond to politically risky environments by adjusting their capital structures abroad and at home. Foreign subsidiaries located in politically risky countries have significantly more debt than do other foreign affiliates of the same View Details
Keywords: Sean Silverthorne
  • 06 Jun 2013
  • Op-Ed

How to Do Away with the Dangers of Outsourcing

psychologist Diana Baumrind on parenting styles. Her research highlights four parenting "prototypes" oriented along two dimensions: the level of direction parents... View Details
Keywords: by Ranjay Gulati; Manufacturing; Apparel & Accessories; Fashion
  • 21 Apr 2003
  • Research & Ideas

Are Crummy Products Your Next Growth Opportunity?

Sony sold them to teenagers, a group that couldn't afford the nice-sounding, floor-standing radios their parents enjoyed. For them, a transistor would do just fine. Once the initial crummy product has kick-started a market, follow-on... View Details
Keywords: by Sean Silverthorne
  • 11 May 2010
  • First Look

First Look: May 11

can induce a controlling shareholder to list equity. Higher valuations support listings associated with greater agency costs. We test the predictions that follow from this idea on a sample of publicly listed corporate subsidiaries in Japan. When there is greater scope... View Details
Keywords: Martha Lagace
  • 10 Jul 2000
  • Research & Ideas

Cable TV: From Community Antennas to Wired Cities

including Cox, Times Mirror, and Newhouse, had corporate parents that owned both newspapers and broadcasting properties. Another thirteen were owned by parents that owned TV and/or radio stations, but no... View Details
Keywords: by Thomas R. Eisenmann; Media & Broadcasting; Consumer Products; Entertainment & Recreation
  • 07 Oct 2019
  • Sharpening Your Skills

How Companies Can Make Up with (Very) Unhappy Customers

Switch Habits Juul vaping products have become a cigarette alternative for adult smokers and a growing concern among parents of teens. What the company did initially to head off concerns. Cost-cutting Leads to Turbulence in the Airline... View Details
Keywords: by Sean Silverthorne; Retail; Air Transportation
  • 28 May 2013
  • First Look

First Look: May 28

Categorization of Black-White Biracials By: Ho, Arnold K., Jim Sidanius, Amy J.C. Cuddy, and Mahzarin R. Banaji Abstract—Individuals who qualify equally for membership in more than one racial group are not judged as belonging equally to both of their View Details
Keywords: Sean Silverthorne
  • 13 Aug 2001
  • Lessons from the Classroom

Parents’ Guide to Harvard Business School

experience to students' parents, Narayandas leads a mini-case study of Coca-Cola as it decides whether to deploy a new generation of interactive vending machines. Narayandas also discusses the evolution of the modern enterprise, and the origins of the Harvard Business... View Details
Keywords: by Sean Silverthorne
  • 08 Jun 2010
  • First Look

First Look: June 8

is potentially very high. We find that analysts pay little attention to subsidiaries about to be spun off even though these subsidiaries constitute a significant part of the parent company operations. Moreover, while the level of detail... View Details
Keywords: Martha Lagace
  • 30 Sep 2013
  • Research & Ideas

Do Mergers Hurt Product Quality?

of the rankings in a year before its parent company was acquired but ranked toward the bottom post-merger, the merger would seem to have a negative effect on quality. To that end, Sheen enlisted a team of research assistants to chart... View Details
Keywords: by Carmen Nobel; Consumer Products
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