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- All HBS Web
(1,779)
- People (10)
- News (607)
- Research (616)
- Events (1)
- Multimedia (27)
- Faculty Publications (188)
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- 09 Dec 2013
- Research & Ideas
Cultural Disharmony Undermines Workplace Creativity
difficult, those seeing conflict around them by involving people of different cultures may develop the idea that ideas from those cultures are incompatible and cannot be easily combined." For his second study, Chua asked participants to call to View Details
Keywords: by Michael Blanding
- 18 Sep 2017
- Research & Ideas
'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing
conveying long-lasting brand values in the minds of consumers, says Sunil Gupta, the Edward W. Carter Professor of Business Administration. As an example, take a look at location-based mobile marketing. “You walk past a restaurant, and... View Details
- 01 Feb 2010
- Research & Ideas
The ‘Luxury Prime’: How Luxury Changes People
to do a word recognition exercise. The task was to write down the first word that came to their mind when given a string of scrambled letters. These strings of scrambled letters were each constructed by interleaving a pro-social word with... View Details
Keywords: by Sarah Jane Gilbert
- 04 Jun 2001
- What Do You Think?
What’s the Future of the Subscription Model?
new service increases. As he puts it, "Value to the subscriber base will increase as the frame of reference in which the subscriber determines value switches away from prior cost." He also suggests that positioning a new service in the prospect's View Details
Keywords: by James Heskett
- 25 Jul 2005
- Research & Ideas
Fool vs. Jerk: Whom Would You Hire?
feelings can result from people's inherent attributes or from the situations we find ourselves in with them. This distinction is important to keep in mind as we try to manage this tendency of people to favor likability over competence in... View Details
Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
- 03 Oct 2007
- Research & Ideas
Dealing with the ‘Irrational’ Negotiator
however, was different. Mindful of escalating budget deficits, Congress had decided that the only way to increase foreign food aid was to purchase the food more cheaply—not from American farmers but from developing countries. What would... View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
- 25 Apr 2011
- Research & Ideas
What CEOs Do, and How They Can Do it Better
were more productive. "There are some industries where a CEO really needs to be outside, so we don't need to be proscriptive, but if you were taking these results literally it would tell you that since a CEO's time is constrained, he should be View Details
Keywords: by Michael Blanding
- 09 Jan 2006
- Research & Ideas
When Benchmarks Don’t Work
define in the report) versus average departmental performance, using aggregate financial and personnel metrics. Apples And Oranges, Or Armani Vs. Wal-mart The notion of measuring the performance of an internal support service organization by its cost and personnel... View Details
- 17 Apr 2019
- Research & Ideas
How Managers Stifle Creativity
The slate of companies going public this year— Pinterest, Slack Technologies, and Uber, to name a few—should silence anyone who doubts the power of a bold idea. After all, one seemingly crazy brainstorm can up end an entire industry, keeping innovation top of View Details
Keywords: by Danielle Kost
- 06 Jun 2008
- What Do You Think?
Why Don’t Managers Think Deeply?
short-term performance is at stake, (2) the fear of disruption resulting from "thinking differently and deeply," (3) the potential psychological cost of changing one's mind resulting from deep thinking, and (4) the lack of... View Details
Keywords: by Jim Heskett
- 21 Feb 2023
- Research & Ideas
What's Missing from the Racial Equity Dialogue?
returning citizens, we are leaving a lot of talented but undervalued people off the table.” It is also important to keep in mind that, when we talk about returning citizens, we’re often including other marginalized and stigmatized... View Details
Keywords: by Danielle Kost
- 05 May 2011
- What Do You Think?
How Ethical Can We Be?
that, under the circumstances, "we should be as ethical as the situation around us can determine while at the same time be mindful of the consequences ." Turning to the core issue of the column, why do we so often regard... View Details
Keywords: by Jim Heskett
- 23 Oct 2013
- Research & Ideas
Overcoming Nervous Nelly
than something that has or certainly will happen. "There is the possibility that something bad could happen, and a sense that you don't have control over it," Brooks explains. The Anxious Mind While a little bit of anxiety can... View Details
Keywords: by Michael Blanding
- 04 Feb 2014
- What Do You Think?
Has Listening Become a Lost Art?
apparent more quickly in today's knowledge and highly interactive society ." KB raised an interesting point with this question: "How many times (do) you have an answer as soon as you heard the main topic, suddenly your mind stopped... View Details
Keywords: by James Heskett
- 23 Aug 2006
- Op-Ed
The Real Wal-Mart Effect
would pay several percentage points more for the food and nonfood merchandise that—after housing—is their second-largest household expense. So in the debate about what to do about Wal-Mart, let's keep in mind who's reaping the benefits of... View Details
- 22 Mar 2013
- Research & Ideas
Pulling Campbell’s Out of the Soup
thinking. But people aren't mind readers," Conant told a roomful of CEOs during the second Higher-Ambition CEO Leadership Conference, held at Harvard Business School in January. "I had to go out on a limb and talk about my... View Details
- 30 Nov 2016
- What Do You Think?
How Do Leaders Manage the Tension Between Pride and Arrogance?
question in my mind of whether it is too simplistic to think of leaders seeking to manage up to a line between pride and arrogance. Surely it matters how leaders wield organization power and handle successes when they are achieved.... View Details
Keywords: by James Heskett
- 27 Nov 2006
- What Do You Think?
What’s to Be Done About Performance Reviews?
this brings to mind include: What can we do to make performance reviews more productive and less distasteful? Should their objectives be scaled back to just one or two? Should they be disengaged from the determination of compensation and,... View Details
Keywords: by Jim Heskett
- 24 May 2022
- Research & Ideas
Career Advice for Minorities and Women: Sharing Your Identity Can Open Doors
identity out there, it appears to activate different things psychologically in people’s minds than when people infer your identity from your name.” "They're thinking ... 'If I care about not being prejudiced, I should maybe take a little... View Details
Keywords: by Pamela Reynolds
- 25 Apr 2007
- Research & Ideas
Feeling Stuck? Getting Past Impasse
"get" phase 4, perhaps because it calls for a more intuitive and imaginative way of addressing a problem, but those who are less intuitive have to work harder. For phase 5, some people are more psychologically minded than others... View Details
Keywords: by Martha Lagace