Filter Results:
(330)
Show Results For
- All HBS Web
(938)
- People (5)
- News (393)
- Research (330)
- Multimedia (6)
- Faculty Publications (51)
Show Results For
- All HBS Web
(938)
- People (5)
- News (393)
- Research (330)
- Multimedia (6)
- Faculty Publications (51)
Sort by
- 27 Sep 2010
- Research & Ideas
Customer Experts Lose Influence When Teams are Pressured
high-status people who have gained a wide-ranging knowledge of the business based on long, varied experience across clients and even industries, as well as their formal training and education. Customer-specific experts know their client... View Details
Keywords: by Sarah Jane Gilbert
- 05 May 2003
- Research & Ideas
Sharing the Responsibility of Corporate Governance
resolved it. Since past behavior is the best indicator of future behavior, the board should ask candidates what concrete steps they took in their prior job to ensure that senior and lower-level managers were conducting the business with... View Details
Keywords: by Carla Tishler
- 01 Mar 2004
- Lessons from the Classroom
Mission to Mars: It Really Is Rocket Science
Q: Your case leaves off around 2001. The current Mars Lander program has apparently been a success. Do you think the program is back on track? A: NASA certainly did a good job recovering from the failures of 1999. They had to cancel a... View Details
Keywords: by Sean Silverthorne
- 29 Sep 2008
- Research & Ideas
Financial Crisis Caution Urged by Faculty Panel
designing various auction processes that treat differently the questions of what is bought, from whom, and at what price. "In order to try to re-liquefy the markets, get some price discovery and begin to understand what these assets are worth. It is a big View Details
- 22 Jul 2002
- Research & Ideas
How Business Strategy Tamed the “Invisible Hand”
for the decade after World War II because wartime destruction led to excess demand, which limited competition as firms rushed to expand capacity. Given the enormous job of rebuilding Europe and much of Asia, it was not until the late... View Details
Keywords: by Pankaj Ghemawat
- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
costly for both employees and employers, in terms of direct medical costs as well as costs stemming from lost productive time and missed days at work. Resilience training has been shown to improve workplace functioning for employees,... View Details
Keywords: Dina Gerdeman
- 13 Aug 2008
- Research & Ideas
The Inner Life of Leaders
did you draw on your background in psychoanalysis to approach contemporary characters and issues in leadership? Abraham Zaleznik: When I wrote my first book on the job of the foreman (1950), an observation and an idea took hold: Leaders... View Details
Keywords: by Martha Lagace
- 16 Feb 2016
- First Look
February 16, 2016
mortgages, accumulating twice the holdings of more seasoned managers. Moreover, inexperienced managers who personally experienced severe or recent adverse investment outcomes behaved more like seasoned managers. Training and institutional... View Details
Keywords: Sean Silverthorne
- 21 Sep 2009
- Research & Ideas
Excessive Executive Pay: What’s the Solution?
and not just inside the Beltway. At HBS, a group of MBAs last spring crafted and sent to Washington a bold proposal to create a nonprofit, public-private Corporate Governance College to employ and train a cadre of professional directors... View Details
Keywords: by Roger Thompson
- 09 Feb 2009
- Research & Ideas
Uncompromising Leadership in Tough Times
with them we were able to create a very different organization—less top down, more participative, one that offered more challenging jobs and informed people about results of the business on a regular basis. That began my intellectual... View Details
Keywords: by Martha Lagace
- 09 Nov 2006
- Research & Ideas
Andy Grove: A Biographer’s Tale
I did go to Budapest. I went to his apartment and sent him an e-mail from there because I felt it was important to do so. Q: One of the most important capitalists of the century, I think you said. And in the book you put him in the company of Steve View Details
- 16 Dec 2014
- First Look
First Look: December 16
Publications December 2014 Management Science When Performance Trumps Gender Bias: Joint Versus Separate Evaluation By: Bohnet, Iris, Alexandra van Geen, and Max Bazerman Abstract—We examine a new intervention to overcome gender biases in hiring, promotion, and View Details
Keywords: Sean Silverthorne
- 19 Apr 2011
- First Look
First Look: April 19
the drivers of customer churn and uncover opportunities to increase customer retention across the customer selection, selling, and training processes. Students assess a metric, CHI (Customer Happiness Index), which HubSpot uses to predict... View Details
Keywords: Sean Silverthorne
- 18 Dec 2012
- First Look
First Look: December 18
puts the increasingly complex job of Chief Executive in a very real context. It serves as a practical guide by allowing you to walk alongside Jim as he takes on his new role and all its attendant challenges. Jim's story-developed in... View Details
Keywords: Carmen Nobel
- 05 Aug 2008
- First Look
First Look: August 5, 2008
Up Harvard Business School Case 308-032 Year Up, a nonprofit job-skills training program for low-income, urban youth has run four successful programs in four cities for the past seven years. Now, after an ambitious capital campaign, the... View Details
Keywords: Martha Lagace
- 02 Sep 2014
- First Look
First Look: September 2
contributions to product design, but the same cannot be said for services. Undoubtedly many examples of outstanding service design exist, and we will mention some later in this work. But recognition of service design as a discipline, as a management function, or a... View Details
Keywords: Sean Silverthorne
- 20 Aug 2007
- Research & Ideas
HBS Cases: Using Investor Relations Proactively
system) and multiplies contacts through a shareholder newsletter, a toll-free number, events, and training sessions. Q: Total is French yet part of a highly visible industry that has reaped very high profits in recent years. How can 1... View Details
- 28 Aug 2007
- First Look
First Look: August 28, 2007
School Case 406-118 General Electric thrived in every decade of the 20th century. Since its founding in 1892, GE has placed a high value on picking and training the best people. Staff members worked with other scientists in the company's... View Details
Keywords: Martha Lagace
- 12 Apr 2010
- Research & Ideas
One Report: Better Strategy through Integrated Reporting
electronics company Philips; the Danish pharmaceutical company Novo Nordisk; the Brazilian cosmetics company Natura; and the U.S.-based technology and aerospace company United Technologies all come to mind. All have done a very good job... View Details
Keywords: by Martha Lagace