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- All HBS Web
(845)
- News (251)
- Research (380)
- Multimedia (8)
- Faculty Publications (163)
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- 10 Aug 2011
- Research & Ideas
HBS Faculty Views on Debt Crisis
blame game engulfed politicians and S&P itself. In the midst of all this angst, four Harvard Business School faculty members offer their views on what went wrong and what needs to be done to right the US ship of state. bo Becker,... View Details
Keywords: by Staff
- 02 Apr 2018
- Research & Ideas
Is 'Gut Feel' a Good Reason to Invest in a Startup?
overall, the companies that were successful had much higher performance. “Putting it into baseball terms, investors who relied on their gut feel had a lower batting average, but more home runs,” Huang says. In the current paper, she... View Details
- 21 Oct 2002
- Research & Ideas
The Parable of the Bungled Baggage And the Unhappy Customer
Late-arriving luggage proved to be a parable about customer service for Harvard Business School professor W. Earl Sasser. In this excerpted transcript from a new video CD presentation, Sasser discusses how a seemingly harmless budget trim... View Details
Keywords: by W. Earl Sasser
- 17 Nov 2011
- Sharpening Your Skills
Sharpening Your Skills: Organizational Design
managers still need to seek other drivers of creativity. I Want My Functional Experts To Influence High-level Strategy Moving From Bean Counter to Game Changer New research by HBS professor Anette Mikes and colleagues looks into how... View Details
Keywords: Re: Ranjay Gulati & Raffaella Sadun
- 30 Apr 2019
- First Look
New Research and Ideas, April 30, 2019
of home buyers, investors, and regulators. Using the latest research in psychology and behavioral economics, they present a new theory of belief formation that explains why the financial crisis came as such a shock to so many people—and... View Details
Keywords: Dina Gerdeman
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
players who aren't yet significantly impacted by ecommerce and have some runway; Home Depot for example. They use the omnichannel strategy to help their businesses thrive instead of just survive. Home Depot... View Details
- 14 Aug 2007
- First Look
First Look: August 14, 2007
prompting a takeover, than at engaging in long-term corporate governance or operating issues. Download the paper: http://www.hbs.edu/research/pdf/08-004.pdf Correlated Equilibrium and Nash Equilibrium as an Observer's Assessment of the View Details
Keywords: Martha Lagace
- 08 Aug 2011
- Research & Ideas
The Death of the Global Manager
consumer trend or technological development may be emerging in Germany or Japan, not your home market," Bartlett says. "Having eyes and ears around the world is critical, as is having the response capabilities to tap into the... View Details
Keywords: by Julia Hanna
- 15 Oct 2008
- First Look
First Look: October 15, 2008
considered to have fixed national identities. While firms have reallocated various activities around the world in response to value creation opportunities, they have largely retained their national identities, and their headquarter activities remained bundled in their... View Details
Keywords: Martha Lagace
- 19 Jan 2016
- First Look
January 19, 2016
Mums the Word! Cross-national Relationship between Maternal Employment and Gender Inequalities at Work and at Home By: McGinn, Kathleen L., Mayra Ruiz Castro, and Elizabeth Long Lingo Abstract—Our research considers how childhood exposure... View Details
Keywords: Sean Silverthorne
- 26 Aug 2008
- First Look
First Look: August 26, 2008
developed a revolutionary video pill for imaging the small bowel in the gastro-intestinal tract. The development has required the integration of a wide variety of technologies. GI founder and CEO Gabriel Meron must determine GI's... View Details
Keywords: Sean Silverthorne
- 18 Sep 2018
- First Look
New Research and Ideas, September 18, 2018
Elephants By: Okada, Isao, and Stephen A. Greyser Abstract—In recent years, the total spending on hosting the Olympic Games has snowballed. The 2008 Beijing Olympic Games spent $40 billion on infrastructure... View Details
Keywords: Dina Gerdeman
- November 2017
- Teaching Note
Reinventing Best Buy
By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-455.
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales.... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Technology; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Web; Web Sites; Wireless Technology; Resource Allocation; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
- 15 Oct 2014
- Research & Ideas
Apple Pay’s Technology Adoption Problem
when several other similar services with big name sponsors such as Google have failed to gain much traction? Apple has a chicken-and-egg game to solve. Consumers won't use the service unless it's in use at a compelling number of stores.... View Details
- 14 Oct 2014
- First Look
First Look: October 14
founded Netflix to provide a home movie service that would do a better job satisfying customers than the traditional retail rental model. But as it encountered challenges it underwent several major strategy shifts, ultimately developing a... View Details
Keywords: Sean Silverthorne
- 21 May 2020
- Research & Ideas
Fighting the COVID Blues: Advice from Business Research
All the video calls are especially exhausting,” Whillans says. Take time off, if you can. The demands of work haven’t slowed for many. And even in the best of times, people who report greater “time scarcity”—those who feel overwhelmed by... View Details
Keywords: by Dina Gerdeman and Danielle Kost
- 17 Apr 2017
- Research Event
The Most Pressing Issues for Platform Providers in the Sharing Economy
The simple answer: Give customers a good reason to keep using the platform. For instance, Rover.com providers a calendaring system for pet sitters. For owners, the company creates a music video out of the photographs taken by the sitter... View Details
- 15 May 2006
- Lessons from the Classroom
Women Find New Path to Work
group were women who were just about to step off [the career track] or who were at home with young children thinking, "I am going to come back but not for three years, so I want a strategy to bridge the gap, keep my skills current,... View Details
Keywords: by Mallory Stark
- 17 Jun 2002
- Research & Ideas
A Litmus Test for Entrepreneurs
afford to pass on any opportunity, no matter how small. They see business much like a game of PacMan—you can bag big fish only by learning to swallow small ones. The best entrepreneurs also recognize that trying out a business model on a... View Details
Keywords: by Walter Kuemmerle
- 14 May 2020
- Research & Ideas
What Leaders Can Do to Fight the COVID Fog
home removes the usual social signals about when to eat or drink. Don’t rely on feeling hungry or thirsty! Put meals and hydration times on your to-do list or set alarms if necessary. One of us recently witnessed a colleague pass out from... View Details
Keywords: by Boris Groysberg and Robin Abrahams