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    • All HBS Web  (4,919)
      • Faculty Publications  (598)

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      • November 2017
      • Case

      Poppy: A Modern Village for Childcare

      By: Thomas Eisenmann and Jeff Huizinga
      In 2017, management at Poppy, which matched families that required occasional childcare with thoroughly vetted caregivers, was formulating plans for the Seattle-based seed-stage startup’s next phase of expansion. One option was to grow using the same business model... View Details
      Keywords: Entrepreneurship; Market Design; Multi-Sided Platforms; Marketplace Matching; Expansion; United States
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      Eisenmann, Thomas, and Jeff Huizinga. "Poppy: A Modern Village for Childcare." Harvard Business School Case 818-075, November 2017.
      • November 6, 2017
      • Article

      The Common Traps of Working in Your Family's Business

      By: Josh Baron
      When your family’s name is on the door, you will never just be one of the gang — and everything you do could be fodder for the office rumor mill. Your actions are amplified because of your status in the company, and even seemingly small gestures can unintentionally... View Details
      Keywords: Family Business; Attitudes; Behavior; Personal Development and Career; Mission and Purpose
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      Baron, Josh. "The Common Traps of Working in Your Family's Business." Harvard Business Review (website) (November 6, 2017).
      • September 2017 (Revised February 2019)
      • Case

      North Forty: Managing a Microsoft Family Office

      By: Luis M. Viceira, Cameron Parker and William Simmons
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      Viceira, Luis M., Cameron Parker, and William Simmons. "North Forty: Managing a Microsoft Family Office." Harvard Business School Case 218-036, September 2017. (Revised February 2019.)
      • September 2017 (Revised January 2019)
      • Case

      FJ Management Inc.

      By: Lynda M. Applegate and Matthew G. Preble
      In late 2015, Crystal Call Maggelet, president and CEO of FJ Management, is working with her investment committee to help set the company’s strategic direction. Maggelet, daughter of the company’s founder, has led FJ Management since 2009 when she stepped in as CEO... View Details
      Keywords: Turnaround; Company History; Family Business; Transformation; Volatility; Change Management; Entrepreneurship; Ethics; Moral Sensibility; Values and Beliefs; Cash Flow; Insolvency and Bankruptcy; Financial Liquidity; Financial Management; Governance; Corporate Governance; Governance Controls; Leadership; Leading Change; Crisis Management; Negotiation; Organizational Change and Adaptation; Family Ownership; Business and Stakeholder Relations; Business Strategy; Energy Industry; Travel Industry; Retail Industry; Service Industry; Utah
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      Applegate, Lynda M., and Matthew G. Preble. "FJ Management Inc." Harvard Business School Case 818-028, September 2017. (Revised January 2019.)
      • 14 Aug 2017
      • Conference Presentation

      A Convex Framework for Fair Regression

      By: Richard Berk, Hoda Heidari, Shahin Jabbari, Matthew Joseph, Michael J. Kearns, Jamie Morgenstern, Seth Neel and Aaron Roth
      We introduce a flexible family of fairness regularizers for (linear and logistic) regression problems. These regularizers all enjoy convexity, permitting fast optimization, and they span the range from notions of group fairness to strong individual fairness. By varying... View Details
      Keywords: Regression Models; Machine Learning; Fairness; Framework; Mathematical Methods
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      Berk, Richard, Hoda Heidari, Shahin Jabbari, Matthew Joseph, Michael J. Kearns, Jamie Morgenstern, Seth Neel, and Aaron Roth. "A Convex Framework for Fair Regression." Paper presented at the 4th Workshop on Fairness, Accountability, and Transparency in Machine Learning, Special Interest Group on Knowledge Discovery and Data Mining (SIGKDD), August 14, 2017.
      • April 7, 2017
      • Article

      Signs You’re Losing Control of Your Family Business

      By: Josh Baron and Rob Lachenauer
      These red flags signal the need to reassert authority. View Details
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      Baron, Josh, and Rob Lachenauer. "Signs You’re Losing Control of Your Family Business." Harvard Business Review (website) (April 7, 2017).
      • June 2017
      • Case

      American Family Care

      By: John Quelch and Leila Roumani
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      Quelch, John, and Leila Roumani. "American Family Care." Harvard Business School Case 517-122, June 2017.
      • May 2017 (Revised November 2017)
      • Teaching Note

      BrightStar Care: The Evolution of a Leadership Team

      By: Boris Groysberg, Colleen Ammerman and Olivia Hull
      Teaching Note for HBS No. 417-020. View Details
      Keywords: Health Care Services; Entrepreneurs; Board Of Directors; Boards Of Directors; Health Care Industry; Growth Strategy; Organizational Change; Brand Positioning; Entrepreneurial Organizations; Entrepreneurial Management; Franchising; Family-owned Business; Home Health Care; Managing Growth; Management Styles; Organizational Development; Talent Management; Women Executives; Women And Leadership; Business Startups; Family Business; Small Business; Talent And Talent Management; Governing And Advisory Boards; Health Care And Treatment; Human Capital; Leadership Development; Leadership Style; Business Or Company Management; Growth And Development Strategy; Management Analysis, Tools, And Techniques; Management Skills; Management Style; Management Succession; Management Systems; Management Teams; Brands And Branding; Marketing Strategy; Strategy; Health Industry
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      Groysberg, Boris, Colleen Ammerman, and Olivia Hull. "BrightStar Care: The Evolution of a Leadership Team." Harvard Business School Teaching Note 417-074, May 2017. (Revised November 2017.)
      • May 2017
      • Case

      Pho Hoa Dorchester

      By: Leonard A. Schlesinger, Michael Raiche and Roger Zhu
      Pho Hoa is a traditional, family-owned Vietnamese restaurant in Dorchester, Massachusetts that opened in 1992. As he approached retirement in recent years, the founder/owner has scaled down his involvement in the day-to-day operations, leading to a number of... View Details
      Keywords: Pho Hoa; Tam Le; Small Business; Restaurants; Dorchester; Business Growth and Maturation; Business Organization; Family Business; Change Management; Transition; Diasporas; Cash Flow; Food; Employment; Wages; Working Conditions; Leading Change; Business Processes; Organizational Culture; Organizational Change and Adaptation; Organizational Structure; Ownership Stake; Franchise Ownership; Family and Family Relationships; Food and Beverage Industry; Viet Nam; Massachusetts; Boston; Eastern United States
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      Schlesinger, Leonard A., Michael Raiche, and Roger Zhu. "Pho Hoa Dorchester." Harvard Business School Case 317-121, May 2017.
      • February 2017
      • Teaching Plan

      Dhamani Jewels: Becoming a Global Luxury Brand

      By: Lynda Applegate
      Dhamani started as a loose gemstone dealer in 1969 in Jaipur, India. By the 2000s, it was headquartered in Dubai, United Arab Emirates, and had expanded into diamonds and retail. The family business was now in its second generation of leadership and aimed to become a... View Details
      Keywords: Luxury Retail; Jewelry; Luxury Goods; UAE; Retail; Brands and Branding; Family Business; Apparel and Accessories Industry; Dubai; India
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      Applegate, Lynda. "Dhamani Jewels: Becoming a Global Luxury Brand." Harvard Business School Teaching Plan 817-094, February 2017.
      • January 2017
      • Case

      TalentCorp Malaysia and the Returning Expert Programme

      By: William R. Kerr, Danielle Li, Mathis Wagner and Alexis Brownell
      TalentCorp Malaysia runs the "Returning Expert Programme" (REP), a government program designed to encourage Malaysian professionals abroad to return home through use of various incentives. The REP is intended to combat the "brain drain," caused by highly educated... View Details
      Keywords: Malaysia; Diaspora; Brain Drain; Migration; Diasporas; Government and Politics; Immigration; Human Capital; Programs; Malaysia
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      Kerr, William R., Danielle Li, Mathis Wagner, and Alexis Brownell. "TalentCorp Malaysia and the Returning Expert Programme." Harvard Business School Case 817-092, January 2017.
      • December 2016 (Revised December 2017)
      • Case

      Faber-Castell

      By: Ryan Raffaelli and Christine Snively
      By 2016, Count Anton-Wolfgang von Faber-Castell had led the 255-year-old pencil manufacturer Faber-Castell through waves of technological change. The pocket calculator decimated Faber-Castell’s slide rule business in the 1970s, and computer aided design technology... View Details
      Keywords: Leadership Style; Leading Change; Family Ownership; Manufacturing Industry; Germany
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      Raffaelli, Ryan, and Christine Snively. "Faber-Castell." Harvard Business School Case 417-010, December 2016. (Revised December 2017.)
      • December 7, 2016
      • Article

      Is Your Client’s Generational Transition Stuck?: How Changing the Ownership Model Can Create Traction

      By: Josh Baron
      Keywords: Family Ownership; Organizational Structure; Management Succession; Transition
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      Baron, Josh. "Is Your Client’s Generational Transition Stuck? How Changing the Ownership Model Can Create Traction." Family Firm Institute Practitioner (December 7, 2016).
      • November 2016 (Revised February 2017)
      • Case

      BrightStar Care: The Evolution of a Leadership Team

      By: Boris Groysberg, Colleen Ammerman and John D. Vaughan
      BrightStar Care was a rapidly growing franchise of home health care agencies. Founded by husband and wife team JD and Shelly Sun as a single agency near Chicago in 2002, BrightStar had opened nearly 300 franchises across the United States by 2016, generating over $300... View Details
      Keywords: Health Care Services; Entrepreneurs; Board Of Directors; Boards Of Directors; Health Care Industry; Growth Strategy; Organizational Change; Brand Positioning; Entrepreneurial Organizations; Entrepreneurial Management; Franchising; Family-owned Business; Home Health Care; Managing Growth; Management Styles; Organizational Development; Talent Management; Women Executives; Women And Leadership; Business Startups; Family Business; Small Business; Talent and Talent Management; Governing and Advisory Boards; Health Care and Treatment; Human Capital; Leadership Development; Leadership Style; Business or Company Management; Growth and Development Strategy; Management Analysis, Tools, and Techniques; Management Skills; Management Style; Management Succession; Management Systems; Management Teams; Brands and Branding; Marketing Strategy; Strategy
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      Groysberg, Boris, Colleen Ammerman, and John D. Vaughan. "BrightStar Care: The Evolution of a Leadership Team." Harvard Business School Case 417-020, November 2016. (Revised February 2017.)
      • November 2016 (Revised April 2018)
      • Case

      Darby's Investment in Sirma: Professionalizing an Entrepreneurial Firm

      By: Suraj Srinivasan and Eren Kuzucu
      In March 2010, Burak Dalgın (HBS MBA 2004) led private equity firm Darby's investment in Sırma, a local Turkish water and beverage company. Sırma was owned and managed by members of two Turkish business families. The existing management, while being highly... View Details
      Keywords: Control Systems; Variance Analysis; Emerging Markets; Debt; Family Ownership; Turkey; Valuation; Business or Company Management; Private Equity; Financial Reporting; Investment; Budgets and Budgeting; Food and Beverage Industry; Turkey
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      Srinivasan, Suraj, and Eren Kuzucu. "Darby's Investment in Sirma: Professionalizing an Entrepreneurial Firm." Harvard Business School Case 117-033, November 2016. (Revised April 2018.)
      • 2016
      • Working Paper

      Explaining the Persistence of Gender Inequality: The Work-Family Narrative as a Social Defense Against the 24/7 Work Culture

      By: Irene Padavic, Robin J. Ely and Erin M. Reid
      It is widely accepted that the conflict women experience between family obligations and professional jobs’ long hours lies at the heart of their stalled advancement. Yet research suggests that this “work-family narrative” is partial at best: men, too, experience... View Details
      Keywords: 24/7 Work Culture; Hegemonic Narrative; Social Defense; Work-family Conflict; Systems Psychodynamic Theory; Work-Life Balance; Personal Development and Career; Gender; Equality and Inequality; Organizational Culture
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      Padavic, Irene, Robin J. Ely, and Erin M. Reid. "Explaining the Persistence of Gender Inequality: The Work-Family Narrative as a Social Defense Against the 24/7 Work Culture." Harvard Business School Working Paper, No. 17-038, October 2016.
      • Article

      Family Rituals Improve the Holidays

      By: Ovul Sezer, Michael I. Norton, Francesca Gino and Kathleen Vohs
      Rituals are central to family life. Three studies (N = 1098) tested the relationship between family rituals and holiday enjoyment and demonstrated that family rituals improve the holidays because they amplify family closeness and involvement in the experience. In Study... View Details
      Keywords: Happiness; Behavior; Satisfaction; Family and Family Relationships
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      Sezer, Ovul, Michael I. Norton, Francesca Gino, and Kathleen Vohs. "Family Rituals Improve the Holidays." Special Issue on the Science of Hedonistic Consumption. Journal of the Association for Consumer Research 1, no. 4 (October 2016): 509–526.
      • September 20, 2016
      • Article

      The 5 Models of Family Business Ownership

      By: Josh Baron and Rob Lachenauer
      Choosing one is among your most important decisions. View Details
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      Baron, Josh, and Rob Lachenauer. "The 5 Models of Family Business Ownership." Harvard Business Review (website) (September 20, 2016).
      • September 2016 (Revised August 2018)
      • Case

      Pi Investments

      By: Vikram S. Gandhi and Tony L. He
      Pi was a large family office pioneering the concept of 100% portfolio impact investing. Tasked with preserving capital, generating moderate returns and advancing the family’s social justice goals – Pi’s Managing Directors had to identify appropriate products across... View Details
      Keywords: Investment Fund; Impact Investing; Investment Portfolio; Investment Funds
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      Gandhi, Vikram S., and Tony L. He. "Pi Investments." Harvard Business School Case 317-039, September 2016. (Revised August 2018.)
      • August 2016
      • Teaching Note

      Augustine Heard & Co.: Building a Family Business in the China Trade (A) and (B)

      By: William C. Kirby and Joycelyn W. Eby
      Teaching Note for cases 316-185 and 316-186. View Details
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      Kirby, William C., and Joycelyn W. Eby. "Augustine Heard & Co.: Building a Family Business in the China Trade (A) and (B)." Harvard Business School Teaching Note 317-018, August 2016.
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