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Program

The HR-Executive Suite Connection

organizational responsibilities. Read More Answering Your Questions Our Program Advising team can help you at any stage of the admissions process—starting with identifying the program that best addresses your learning and development goals. Contact a program advisor... View Details

22 Nov 2023
Research & Ideas

Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle

Experts Play It Too Safe: Innovation Lessons from a NASA Experiment Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: HBSWK View Details

Keywords: by Rachel Layne; Information Technology; Technology

29 Feb 2024
HBS Case

Beyond Goals: David Beckham's Playbook for Mobilizing Star Talent

Generation of Fans? How Paid Promos Take the Shine Off YouTube Stars (and Tips for Better Influencer Marketing) 3 Ways to Gain a Competitive Advantage Now: Lessons from Amazon, Chipotle, and Facebook Feedback or ideas to share? Email the... View Details

Keywords: by Avery Forman; Sports

25 Apr 2023
Op-Ed

How SHEIN and Temu Conquered Fast Fashion—and Forged a New Business Model

digital marketing to place stylish fast-fashion merchandise in front of target customers on social media sites such as Instagram, Facebook, and TikTok, as well as on its own website and mobile apps. Additionally, it has used email... View Details

Keywords: by John Deighton; Fashion; Retail; Consumer Products

Web

Giving - Alumni

years (pledge payments not reflected here). Please consider making a gift today using our online giving form . Thank you in advance. Questions? Email or call 617.495.6207 Meaningful Impact Your support advances the HBS mission of... View Details

31 Oct 2023
HBS Case

Checking Your Ethics: Would You Speak Up in These 3 Sticky Situations?

That Darkness That You Can Actually Develop and Evolve' The Hard Truth About Being a CEO How Long Does It Take to Improve an Organization’s Culture? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details

Keywords: by Michael Blanding; Consulting

25 Jan 2024
Research & Ideas

Being a Team Player: Why College Athletes Succeed in Business

Good for Your Career After All Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image note: The illustration was created using art generated by Midjourney, an artificial intelligence tool, and... View Details

Keywords: by Rachel Layne

23 Jan 2024
Research & Ideas

How to Keep Employees Productive: Support Caregivers

Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note 5 Companies Where Employees Move Up the Ladder Fast Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image note:... View Details

Keywords: by Kara Baskin

Program

PLD Module 5

responsibilities. Read More Answering Your Questions Our Program Advising team can help you at any stage of the admissions process—starting with identifying the program that best addresses your learning and development goals. Contact a program advisor via View Details

16 Feb 2024
Research & Ideas

Is Your Workplace Biased Against Introverts?

Passion Works Against You Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image created using images from AdobeStock/Stockmedia and AdobeStock/ BillionPhotos.com. View Details

Keywords: by Ben Rand

Web

FAQs - Alumni

Programming Saturday only 6:00 p.m. and on Class Parties When can I register? What is my cost to attend? Registration opens with an email invitation, sent approximately four months before your reunion. Registration fees vary. When... View Details

09 Apr 2024
Book

Why Work Rituals Bring Teams Together and Create More Meaning

Social Circle Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Image created with elements generated by Midjourney, an artificial intelligence tool, and from AdobeStock/xamtiw View Details

Keywords: by Michael Blanding

14 Nov 2023
Research & Ideas

The Network Effect: Why Companies Should Care About Employees’ LinkedIn Connections

most? Are these connections more important if you are somebody in sales versus someone in research?” You Might Also Like: How to Get Companies to Make Investments That Benefit Everyone Looking For a Job? Some LinkedIn Connections Matter More Than Others Why We Still... View Details

Keywords: by Ben Rand

05 Dec 2023
Research & Ideas

Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are)

choices influence meta-cognition,” they write. You Might Also Like: Looking to Leave a Mark? Memorable Leaders Don't Just Spout Statistics, They Tell Stories When Glasses Land the Gig: Employers Still Choose Workers Who 'Look the Part' Empower Your Employees to Make... View Details

Keywords: by Kara Baskin

09 Nov 2023
HBS Case

What Will It Take to Confront the Invisible Mental Health Crisis in Business?

text 988 to reach the National Suicide Prevention Lifeline in the US. You can also call 800-273-8255. You Might Also Like: Cold Call: Can Robin Williams’ Son Help Other Families Heal Addiction and Depression? Build the Life You Want: Arthur Brooks and Oprah Winfrey... View Details

Keywords: by Kara Baskin; Health

11 Apr 2023
Op-Ed

The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone

email discussions about strategy and personnel matters. If the culture is toxic, you may receive emails critiquing some of your top team selections. Ignore all such communications. If necessary, invite the... View Details

Keywords: by John Quelch

03 Oct 2023
HBS Case

Layoffs Can Be Bad Business: 5 Strategies to Consider Before Cutting Staff

“We’re very sorry to be taking this step,” he said in an email to employees, “and John and I are fully responsible.” While an apology may seem of little consequence to laid-off employees, it can help restore trust between surviving... View Details

Keywords: by Ben Rand; Telecommunications; Technology; Financial Services; Manufacturing

15 Apr 2024
Book

Struggling With a Big Management Decision? Start by Asking What Really Matters

what will work. Published with permission by Springer. Doing Well by Doing Good? One Industry’s Struggle to Balance Values and Profits Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are) Empower Your Employees to Make Better... View Details

Keywords: by Dina Gerdeman

Article

Large-Scale Field Experiment Shows Null Effects of Team Demographic Diversity on Outsiders' Willingness to Support the Team

By: Edward H. Chang, Erika L. Kirgios and Rosanna K. Smith

Demographic diversity in the United States is rising, and increasingly, work is conducted in teams. These co-occurring phenomena suggest that it might be increasingly common for work to be conducted by demographically diverse teams. But to date, in spite of copious... View Details

Keywords: Field Experiment; Groups and Teams; Demographics; Diversity; Attitudes

Citation

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20 Jun 2023
Research & Ideas

Looking to Leave a Mark? Memorable Leaders Don't Just Spout Statistics, They Tell Stories

Might Also Like: Effective Leaders Share the Spotlight with Their Teams It’s Time to Reset Decision-Making in Your Organization Swiping Right: How Data Helped This Online Dating Site Make More Matches Feedback or ideas to share? Email the... View Details

Keywords: by Scott Van Voorhis

Publications